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Tongariro National Park Visitor Centre (Whakapapa Visitor Centre)

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State Highway 48 | Whakapapa Village, Whakapapa, Tongariro National Park, New Zealand
+64 7-892 3729
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US$19.99*
and up
Taupo Self-Guided Audio Tour
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US$191.04*
and up
Full-Day Tongariro Alpine Crossing Guided Trek
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US$209.02*
and up
Tandem Skydive in Taupo from 12,000 Feet
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Overview
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Located in the heart of the Tongariro National Park, Whakapapa i-SITE (Tongariro Visitor Centre) provide expert local knowledge and free, objective advice on travel throughout the Ruapehu Region and New Zealand. We provide booking services for accommodation, activities, transport and more.
  • Excellent62%
  • Very good33%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Suggested Duration: < 1 hour
LOCATION
State Highway 48 | Whakapapa Village, Whakapapa, Tongariro National Park, New Zealand
CONTACT
Website
+64 7-892 3729
Write a ReviewReviews (353)
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"tongariro national park"
in 22 reviews
"helpful staff"
in 19 reviews
"volcanic activity"
in 9 reviews
"informative displays"
in 7 reviews
"for sale"
in 7 reviews
"useful information"
in 6 reviews
"local area"
in 6 reviews
"flora and fauna"
in 6 reviews
"gift shop"
in 6 reviews
"weather conditions"
in 6 reviews
"great info"
in 5 reviews
"surrounding area"
in 5 reviews
"at reasonable prices"
in 3 reviews
"great exhibits"
in 3 reviews
"northern circuit"
in 3 reviews
"on display"
in 3 reviews
"local knowledge"
in 4 reviews
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1 - 10 of 297 reviews

Reviewed 4 days ago

Worth stopping by if you are visiting the park. Very helpful staff suggested some hikes that met our time frame and ability. The exhibits and information about the volcanoes and local wildlife were very good.

Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago

at the counter you can have maps with the trails around the village. On top of that you can have knowledgeable help in chosen between the trails

Thank hogsted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Helpful staff, worth a stop if you are doing any hikes in the area for maps and advice on weather conditions.

Thank tropicalsundae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 weeks ago

I was planning to do the Tongariro Alpine Crossing and needed some info about that, so I went to the centre to talk to someone. What a pleasant surprise: there is enough interesting stuff to see and do to keep you busy for quite a...More

Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Knowledgeable and helpful service from the National Park rangers; not only did they offer valuable advice on the Tongariro Alpine Crossing including weather, they also took us through other beautiful walks from the same Visitor centre with maps. There were two extremely good walks -...More

Thank NRB20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I arrived just before their closing time, but they still took the time to point out some short hikes I could do before sunset. Stop by as soon as you arrive in the village so you can get the most out of your time in...More

Thank Kevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Really good. But do thing that some of the displays are due for a redo. Take time to have a look if you are visiting. There are some great displays. But labels, and some of the lights on the displays didn't work. A need tidy...More

Thank Bernard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Enjoyed the Visitor Centre. We were able to pick up brochures to help plan our hikes. The staff were very friendly, knowledgeable and helpful in suggesting hikes and activities to do. Lots of information is available about the geology and creatures that live in the...More

Thank Ellen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2018

We had booked our hut/campsite tickets online and I messed up the details on one night. Due to the popularity of the park, we could no longer stay at that location for that night, and the staff were forthright about sharing that info. So we...More

Thank Tonya T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2018

Plenty of information related to this National Park, including hiking track information, weather conditions, ski field situation and avalanche risk, souvenirs and gifts, brochures and maps. This centre exhibits the volcanoes in 3D models, local Maori stories, flora and fauna, and also booking reservations. There...More

Thank santo t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
712rosie
12 June 2017|
AnswerShow all 9 answers
Response from stegeb | Reviewed this property |
The Taranaki Falls walk is a really nice half day or so walk that we never tire of We also like the loop from the visitors centre to the Whakapapaiti Hut it can be done i a day or as an overnight - ideally get a lift up the... More
1
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SOONSW
15 January 2017|
AnswerShow all 5 answers
Response from Roberto R | Reviewed this property |
Driving conditions in July are excellent . Consider an average speed of 80km/h for your time schedule . Have a nice one
1
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