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Tongariro National Park Visitor Centre (Whakapapa Visitor Centre)

State Highway 48 | Whakapapa Village, Whakapapa, Tongariro National Park, New Zealand
+64 7-892 3729
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Located in the heart of the Tongariro National Park, Whakapapa i-SITE (Tongariro Visitor Centre) provide expert local knowledge and free, objective advice on travel throughout the Ruapehu Region and New Zealand. We provide booking services for accommodation, activities, transport and more.
  • Excellent61%
  • Very good34%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Suggested Duration: < 1 hour
State Highway 48 | Whakapapa Village, Whakapapa, Tongariro National Park, New Zealand
+64 7-892 3729
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Reviews (320)
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1 - 10 of 270 reviews

Reviewed 2 weeks ago via mobile

Bit fed up with no dog signs everywhere. There's no native birds in the snow so why can't people take their fur babies into the snow for some fun away from the crowds. I get it in the Bush but even then dogs on leads...More

Thank Stormpipes
Reviewed 3 weeks ago

Located just behind the Chateau Tongariro this Centre is staffed by knowledgeable people and has a number of educational exhibits as well as a good souvenir shop. Information regarding hikes as well as weather and local conditions is available. Located on a Maori sacred spot...More

Thank themolitors
Reviewed 3 weeks ago via mobile

We initially wanted to do the Tongariro crossing but due to the timing in the season, the worker at the visitor center informed us we wouldn't be able to pass certain parts without the proper equipment and technical skills due to avalanche risks. He was...More

Thank clreichert24
Reviewed 19 August 2017 via mobile

A visit to this centre is a must if visiting Tongariro national park The staff are very helpful and knowledgeable The displays about the mountains and volcanic activities of the three mountains are really good There are videos of the local mountains during eruptions over...More

Thank kiwimartinnz
Reviewed 14 August 2017

We stayed at the Chateau Tongario Hotel for two nights and on the first night we went to the National Park Information Centre which is only a couple of hundred metres away to find details of walks in the area. The staff were very helpful...More

Thank TravellerCymruWales
Reviewed 30 July 2017

A must stop for local area information. Maps and attraction brochures are available. Hiking trial info also here.

Thank Virgin Island Traveler
Reviewed 21 July 2017

There is plenty of information to browse through but what was particularly valuable was the advice from the staff. They steered us to make the best use of our short time in the area. Thank you

Thank Lavarcham
Reviewed 15 July 2017

Staff is very friendly, knowledgeable and give very down to earth realistic advice! I could spend ages in there just looking at the maps and all the available information, but better to get the advice and explore this magic area!

Reviewed 11 July 2017 via mobile

Loved the Visitors Centre with it's knowledgeable staff and informative displays. A very interesting hour spent here.

Thank Marnie-kiwi
Reviewed 7 July 2017 via mobile

Very informative visitor centre with all the information you need before exploring Tongariro National Park. This should be the first stop on your visit

Thank kiwitraveler92
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Questions & Answers
12 June 2017|
AnswerShow all 9 answers
Response from stegeb | Reviewed this property |
The Taranaki Falls walk is a really nice half day or so walk that we never tire of We also like the loop from the visitors centre to the Whakapapaiti Hut it can be done i a day or as an overnight - ideally get a lift up the... More
15 January 2017|
AnswerShow all 5 answers
Response from Roberto R | Reviewed this property |
Driving conditions in July are excellent . Consider an average speed of 80km/h for your time schedule . Have a nice one
Google Translation
29 January 2016|
AnswerShow all 8 answers
Response from SJPONeill | Property representative |
The sightseeing chairlift on Mount Ruapehu runs from the top of the Bruce Road on Whakapapa ski field (6km up the road from the Visitor Centre in Whakapapa Village) at 1100m to Knoll Ridge Café at 2000m. From the Café you... More