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Tongariro National Park Visitor Centre (Whakapapa Visitor Centre)

State Highway 48 | Whakapapa Village, Whakapapa, Tongariro National Park, New Zealand
+64 7-892 3729
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Located in the heart of the Tongariro National Park, Whakapapa i-SITE (Tongariro Visitor Centre) provide expert local knowledge and free, objective advice on travel throughout the Ruapehu Region and New Zealand. We provide booking services for accommodation, activities, transport and more.
  • Excellent62%
  • Very good33%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Suggested Duration: < 1 hour
State Highway 48 | Whakapapa Village, Whakapapa, Tongariro National Park, New Zealand
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1 - 10 of 278 reviews

Reviewed yesterday via mobile

good point to get an overview on the region and to get lots of useful information , they do offer many maps, and give info about the history and the vulcanos

Thank Karlh
Reviewed 2 days ago

Staff were informative and friendly, so much info and things to look at, places to sit and watch informative films, clean toilets, maps GPS alarms for sale etc

Thank Slartybartfast58
Reviewed 1 week ago

The staff helped us with recommendations on which hikes to do and places to stay. There were also displays on the history of the park and the geological formation of the entire area, which kept the kids engaged while we planned our hikes with the...More

Thank Michele S
Reviewed 2 weeks ago via mobile

This was one of our first stops, for information and a bit of the history and geology of the region. The exhibition was very good and put us in the mood for more exploring of the local area. Unfortunately there was a long queue to...More

Thank Grembo
Reviewed 2 weeks ago via mobile

This has excellent displays about the volcanic activity in the park and history. You can also purchase souvenirs and get useful information about the many hiking trails.

Thank JJawandering
Reviewed 3 weeks ago via mobile

We drove up to the ski area and got some amazing shots of the mountain on which Mount Doom from the Lotr trilogy was used. That alone to use and the awesome scenery around us is worth a visit.

Thank Akram I
Reviewed 3 weeks ago via mobile

Stopped in here a couple of times during our weekend of hiking. The staff were knowledgeable about the tracks and had up to date weather information, and they have maps you can take with you. There are also helpful display boards with information about the...More

Thank Hannah P
Reviewed 3 weeks ago

They know it all. They have supplies that you forgot - clothes, food, information. Listen to their advice.They have done it all and will keep you safe. Hire a safety beacon as well!

Thank Kinuck
Reviewed 2 October 2017 via mobile

Bit fed up with no dog signs everywhere. There's no native birds in the snow so why can't people take their fur babies into the snow for some fun away from the crowds. I get it in the Bush but even then dogs on leads...More

1  Thank Stormpipes
Reviewed 27 September 2017

Located just behind the Chateau Tongariro this Centre is staffed by knowledgeable people and has a number of educational exhibits as well as a good souvenir shop. Information regarding hikes as well as weather and local conditions is available. Located on a Maori sacred spot...More

Thank themolitors
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Questions & Answers
12 June 2017|
AnswerShow all 9 answers
Response from stegeb | Reviewed this property |
The Taranaki Falls walk is a really nice half day or so walk that we never tire of We also like the loop from the visitors centre to the Whakapapaiti Hut it can be done i a day or as an overnight - ideally get a lift up the... More
15 January 2017|
AnswerShow all 5 answers
Response from Roberto R | Reviewed this property |
Driving conditions in July are excellent . Consider an average speed of 80km/h for your time schedule . Have a nice one
Google Translation
29 January 2016|
AnswerShow all 8 answers
Response from SJPONeill | Property representative |
The sightseeing chairlift on Mount Ruapehu runs from the top of the Bruce Road on Whakapapa ski field (6km up the road from the Visitor Centre in Whakapapa Village) at 1100m to Knoll Ridge Café at 2000m. From the Café you... More