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Harrisons Cape Runner

Kaitaia, New Zealand
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Harrisons Cape Runner
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kiwi_travels_10 wrote a review May 2021
auckland59 contributions9 helpful votes
About a week out from our booking I rang with a question about when and where we'd be picked up from to start the tour - a simple question but the attitude was unbelievable. The lady (Sheryl) was so rude that there was no question I was imagining it - it seriously felt like she was purposely trying to sabotage the business and turn customers away. I've never experienced such out of no-where hostility. If that's how they dealt with a friendly question, I can't imagine how they'd deal with anyone who had a problem with their booking or during the tour! There was no way after that I wanted anything to do with this company, so we cancelled our booking - then I checked other bad reviews... which normally I take with a pinch of salt... but they all had a common theme - awful customer service! We booked elsewhere - they were super friendly, fabulous BBQ lunch, and we had a fabulous day.
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Date of experience: March 2021
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Aaron & Rochelle wrote a review Apr 2021
Pokeno, New Zealand10 contributions8 helpful votes
Awesome day trip that didn’t disappoint in the slightest. Definite highlights were seeing the Cape, driving on Ninety Mile Beach, and most definitely the same boarding at Te Paki (wish we could have stayed longer haha!). Jason was a fantastic guide and provided the perfect level of commentary at the right time. Great value for money and highly recommend!
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Date of experience: April 2021
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PAP54 wrote a review Mar 2021
19 contributions
What a brilliant day and brilliant guide we had....Selwyn was just filling in for the day but had been doing this tour over a long period, he was fun, very informative and just an all round cool guy.....we had a nice lunch which was provided,stopped at a local icecream shop, ice creams were huge and it amazed me that just about everyone on the trip bought one, sliding down the sand hills was great fun for those who made it to the top, it is no easy feat and we even stopped at a small country pub to see one of the America cup races.....was cancelled because of the lack of wind but it was fun having a quick drink with the locals Great day
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Date of experience: March 2021
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FourTravel2013 wrote a review Feb 2021
Auckland, New Zealand125 contributions86 helpful votes
The three of us had a fantastic day and would highly recommend Harrison’s Cape Runner to anyone wanting to explore the very top of the north island without having to drive it themselves. Jason entertained us with his good humour and informative commentary. He was a carefully driver and explained how to safely toboggan down the sand hills which is a lot of fun. The bus was comfortable and clean. Probably not a bad idea to take a few snacks as it’s a nine hour round trip from Harrison’s Kaitaia depot, although a basic lunch is provided and you do stop at a small shop. Great value and a fun day.
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Date of experience: January 2021
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Christine T wrote a review Jan 2021
Auckland, New Zealand5 contributions
What a great day. Thanks Jason for your humourous commentary...you reminded us of Billy T James. We will be recommending you to everyone we know.
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Date of experience: January 2021
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