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The National 9/11 Memorial & Museum

Open today: 9:00 AM - 8:00 PM
9/11 Memorial Museum Admission
From US$26.00*
9/11 Memorial Museum Admission
From US$26.00*
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Traveller Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“beautiful tribute”(1,205 reviews)
“fitting tribute”(1,216 reviews)
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26...more
Open Now
Hours Today: 9:00 AM - 8:00 PM
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Suggested duration: 2-3 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (85,672)
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All reviews who lost their lives beautiful tribute fitting tribute twin towers moving tribute emotional experience survivor tree new york loved ones first responders guided tour the world trade center freedom tower visiting nyc victims names tragedy
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41 - 50 of 56,710 reviews
Reviewed 2 days ago via mobile

Very well done. What an amazing tribute to the fallen hero’s, survivors, those that lost there lives, volunteers and rescue crews. Definitely experience not to be missed.

Date of experience: December 2018
Reviewed 2 days ago

Wonderful museum that really provides an education and unblemished perspective of the emergency response on 9/11, the lives innocently lost, the heroism of first responders and the rebuilding process of the site and the City of New York. Great museum, crowds were handled relatively well...More

Date of experience: December 2018
Thank lasereyesdoc
Reviewed 2 days ago via mobile

Amazing! Highly suggest this museum when in NYC. This is a true tribute to all those affected by 9/11, whether you were watching it from work or a part of your family, living through this tragedy you will respect everything about that day. Tastefully displayed,...More

Date of experience: December 2018
Thank 422kimg
Reviewed 2 days ago via mobile

Good overview of the events of that day and what's come after. A lot of first hand stories and memorabilia of the towers before, during and after. Go on a less busy day/time to get an up close look as some of the displays.

Date of experience: December 2018
Thank michellecramer
Reviewed 2 days ago via mobile

The museum is incredible. Everyone should make this a stop when visiting NYC. it’s very emotional and they did a great job at memorializing the day. Plan to spend a good amount of time here as there is a lot to see (I would say...More

Date of experience: December 2018
Thank 821lizi
Reviewed 2 days ago via mobile

This museum takes about 2 hours to go through on your own. Some parts are graphic (people falling from buildings, injuries, etc) and not suitable for young children. These are clearly marked and have barriers so not easily wondered into. Highly recommended.

Date of experience: December 2018
Thank kjau1999
Reviewed 2 days ago via mobile

We visited the National 9/11 memorial and found it very moving. It is a simply stunning memorial, one that you have to see to understand the scale of it. Beautiful!

Date of experience: December 2018
Thank MDewey
Reviewed 2 days ago via mobile

While I am glad that I visited this museum, I also found it very sombre. It was a real struggle to remain composed during the tour. Highly recommend for people to go and visit but be prepared that it will remain in your thoughts for...More

Date of experience: December 2018
Thank Simone B
Reviewed 3 days ago via mobile

The 9/11 memorial was nothing short of incredible and finds ways to touch everyone who see’s it. Whether it’s the imagines of bent steel, missing posters or hearing the last calls of passengers on the flights that get you, there will be something that makes...More

Date of experience: October 2018
1  Thank oliviah741
Reviewed 3 days ago via mobile

Truly took you back in time but glad to see where it happened so I could pay homage and respects to those who passed ...MUST SEE

Date of experience: December 2018
Thank nenaw2013
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Questions & Answers
Ask a question
11 December 2018|
AnswerShow all 17 answers
Response from Angela B | Reviewed this property |
At least half a day.
10 December 2018|
AnswerShow all 7 answers
Response from SlLVER_FOX | Reviewed this property |
Buy a New York City Pass - the C3 is good. It includes the 9/11 memorial and you don’t have to queue - just go straight to the entrance and your City Pass acts as the ticket. Plus you can visit two other venues too.
4 December 2018|
AnswerShow all 5 answers
Response from 440kimberlye | Reviewed this property |
Tickets are available for January through the official 9/11 museum website. You can also take your chances and buy them same day at the museum. The museum is well worth the visit and puts the memorial in perspective. You... More