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The National 9/11 Memorial & Museum

Open today: 9:00 AM - 8:00 PM
9/11 Memorial Museum Admission
From US$26.00*
9/11 Memorial Museum Admission
From US$26.00*
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Traveller Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience”(2,783 reviews)
“beautiful tribute”(1,209 reviews)
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26...more
Open Now
Hours Today: 9:00 AM - 8:00 PM
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Suggested duration: 2-3 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Ways to Experience The National 9/11 Memorial & Museum
from US$26.00
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from US$19.00
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from US$69.00
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New York CityPASS
1,186 Reviews
from US$126.00
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Reviews (86,565)
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All reviews who lost their lives moving experience beautiful tribute fitting tribute twin towers moving tribute emotional experience survivor tree new york loved ones first responders guided tour the world trade center freedom tower visiting nyc victims names
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1 - 10 of 57,360 reviews
Reviewed yesterday via mobile

Highly recommend this museum ! Buy your tickets online and select your time so you can skip the line!

Date of experience: January 2019
Thank Gabrielle P
Reviewed yesterday via mobile

You cannot go to New York without visiting this place, its a must. It made you really think what an awful tragedy occurred here.

Date of experience: January 2019
Thank Giuseppina D
Reviewed yesterday

Moving Memorial but very difficult to read some of the signs since they and the lettering was too small.

Date of experience: December 2018
Thank DebbieM317
Reviewed yesterday

Heartbreaking experience nothing else you can say really... informative and as you expect detailed and well laid out.

Date of experience: January 2019
Thank Scottish_Gaz
Reviewed yesterday via mobile

A wonderful place which a detailed exhibition and knowledgeable staff. A very emotional and somber visit.

Date of experience: January 2019
Thank 320trinab
Reviewed yesterday via mobile

Went here as we were in the area. Its very eerie and moving to witness and it's very well done too, with the security moving on parents letting there children stand on the names of people who perished on. Would recommend a visit here

Date of experience: January 2019
Thank JohnPaul78
Reviewed yesterday

This was an amazing experience and very sad at the same time. They did an excellent job remembering all those who were lost and very detailed and graphic on what happened that day. Just stunning and really emotional. There is a lot to see, so...More

Date of experience: January 2019
Thank magnolia_80
Reviewed yesterday via mobile

We visited here, I found it very overwelming and upsetting but fascinating too and so very respectively done, such an awful tragedy to have happened to an amazing city. The waterfalls in the grounds are such a nice way to remember those who lost their...More

Date of experience: January 2019
Thank ClareWatts2807
Reviewed yesterday via mobile

The building is so large and has so many nooks and crannies that we almost missed a section. It is so moving with memorabilia, tributes, films and recordings. Besides memorializing the 9/11 Twin Towers it also included the Pentagon and PA and all the first...More

Date of experience: January 2019
Thank PAS1242
Reviewed yesterday

We stayed 2,5 hours on line waiting to aceed to the ticket line at 4 pm. We had to wait until 8 pm to get inside. Bad organization

Date of experience: December 2018
Thank Aurelio B
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Questions & Answers
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7 January 2019|
AnswerShow all 3 answers
Response from UKSteveo |
Thanks Lindsey, Im just concerned because we have the Explorer pass and some people have said that they had to wait in line to get the time slot then wait again to get the tickets, and some people have been turned away... More
4 January 2019|
AnswerShow all 14 answers
Response from dms0578 | Reviewed this property |
As long as it about the size of cell phone or smaller.
3 January 2019|
Response from Flyer31917783598 |
I’ve done it both ways and definitely recommend the tour. The guides just know wonderful extras and tell you the major points and then you can go back and hit your interested areas after the guided time is overc