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Lobster Shack

Closed Now: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
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Traveller Overview
  • Excellent22%
  • Very good33%
  • Average24%
  • Poor13%
  • Terrible8%
Travellers talk about
“fresh lobster”(23 reviews)
“factory tour”(17 reviews)
“live lobster”(8 reviews)
About
Come and share this company's passion for Western rock lobster..... the Lobster Shack provides a close up encounter with the world famous WA rock lobster. Go on a factory tour and see how they are brought in from the wild, processed and packaged up...more
Closed Now
Hours Today: 9:00 AM - 5:00 PM
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Contact
11 Madrid Street, Cervantes, Western Australia 6511, Australia
Website
+61 8 9652 7010
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Reviews (258)
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All reviews fresh lobster factory tour live lobster crustaceans self guided audio tour cooked to perfection great lobster chips coleslaw spanish mackerel pinnacles desert processing shipment cray tanks wa
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211 - 220 of 232 reviews
Reviewed 13 August 2013 via mobile

We were heading up to the Pinnacles for the first time (Perth locals) and thought an extra 16km drive along the stunning Indian Ocean Drive would be well worth it, and it was! The tour is fantastic and really unique, I was really impressed. Staff...More

Date of experience: August 2013
1  Thank Cazza369
Reviewed 10 August 2013

We did this as part of a tour group. It's extremely basic, a very very small tour (self guided) on a catwalk above the processing plant. There's really not much to see. The food seemed pretty basic, though we did not partake in the lobster...More

Date of experience: August 2013
2  Thank big_ribbit
Reviewed 3 June 2013

Whilst the staff were very friendly the set up is very inefficient. The process of ordering in the shop and then walking over to the eating area could be better communicated on arrival. i believe 12 minutes is the industry standard when ordering food in...More

Date of experience: June 2013
1  Thank Glen P
Reviewed 27 April 2013 via mobile

No wonder Western Australia struggles to attract tourists. We are locals (from Perth) and have traveled extensively within Australia and through out the world and are saddened by our state. Firstly only charge exorbitant prices if your food is good. Chips cold and lobster tough...More

Date of experience: April 2013
3  Thank 502jennye
Reviewed 13 February 2013

The factory provide a voice guide tour, so you can understand well about lobster in WA. The place isn't large but it's very systematic to send lobster for various country. If you go there, you must be want to eat lobster! It's ok, you can...More

Date of experience: February 2013
1  Thank AiN2013
Reviewed 28 January 2013 via mobile

This was a rare gem in Cervantes. Although the service wasn't great, it was far better than the non existent service in most other businesses in town. The tour was interesting, and the cost expected in a country town. The grilled garlic butter lobster were...More

1  Thank CraigAHolland
Reviewed 28 January 2013

I had seen this attraction featured in some itinerary of tour packages to Cervantes. So, we thought that this might be an interesting and informative tour of a lobster factory. How wrong were we. We were shown a 4-5 minute introductory video of the company,...More

Date of experience: January 2013
14  Thank E K
Reviewed 15 January 2013

We did the tour ..... it was informative and, I think worh the price of $15.00. We also odered lunch. Two of our party had fish and chips. Huge portions and delicious ... Ok valur for $18 each. The othe two of us had half...More

4  Thank jayvee1
Reviewed 13 January 2013

We stopped at the Lobster Shack for lunch and were treated to some fabulous customer service. The staff were friendly and knowledgable without exception. As a coeliac, I ate with confidence thanks to their good knowledge of their products. The food was delicious! Our dogs...More

Date of experience: January 2013
1  Thank Toscanic
Reviewed 3 December 2012

Came here hoping for a lobster fiesta but what you see isnt what you get. Factory tour took 15+mins, very educational albeit expensive. The guided tour was really a handheld listening device with your language selection. We met a very friendly staff letting us hold...More

1  Thank Gary Y
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Questions & Answers
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lamshintai
24 July 2018|
AnswerShow all 5 answers
Response from AKKL | Reviewed this property |
We are 3 adults and 2 children. I paid approximately AUD180 for 2 lobster (big), one dozen of oyster, 1 lobster burger, 2 coffee, 1 lemonade and 1 juice.
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pokoship
29 May 2018|
AnswerShow all 5 answers
Response from ilhan72 | Reviewed this property |
Not really but it depends. If on a weekdays, should not pose a problem.Weekends? I guess reservation would be wise for a big group.
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