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Kidspace Romford

Closed Now: 10:00 AM - 7:00 PM
Open today: 10:00 AM - 7:00 PM
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Review Highlights
8th Birthday party

I had completely taken my daughters advice on booking this 8th Birthday party for her here at... read more

Reviewed 3 weeks ago
Paul S
via mobile
Fantastic place for kids

I took my son there for his friend's birthday party. My first time there, it was a well planned... read more

Reviewed 20 August 2018
De S
via mobile
Read all 145 reviews
39
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Certificate of Excellence
Traveller Overview
  • Excellent43%
  • Very good25%
  • Average13%
  • Poor10%
  • Terrible9%
Travellers talk about
“go karts”(12 reviews)
“annual pass”(8 reviews)
“birthday party”(16 reviews)
About
Kidspace is an award winning indoor adventure park, described by The Metro newspaper as 'Simply put, the Rolls-Royce of children's play centres.' It remains a cut above the competition thanks to its enormous play frame, inclusive Go-Karts, sky...more
Closed Now
Hours Today: 10:00 AM - 7:00 PM
See all hours
Suggested duration: 1-2 hours
Contact
Waterloo Road | The Brewery, Romford RM1 1AU, England
Website
+44 1708 768003
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Most Helpful Positive Review
Reviewed 22 June 2015

I have been visiting Kidspace for a number of years at various times with my seven grandchildren. It's great value if you have an annual pass and go often. In my opinion it is suitable for children up to the age of about 10years.

3  Thank AEJ49_8
Katherine N, Public Relations Manager at Kidspace Romford, responded to this reviewResponded 26 June 2015

Thank you for a great review and recommending our annual pass. It's great to hear you have been coming to us for years.

Most Helpful Critical Review
Reviewed 7 April 2015

I don't know where to begin??? Of all the would be birthday parties I could have chosen for my son's first birthday this turned out to be the most disorganised, disappointing, over-priced, over-rated and disheartening event that I had the misfortunate to experience!!! The venue...More

13  Thank Asim I
Katherine N, Public Relations Manager at Kidspace Romford, responded to this reviewResponded 8 April 2015

It is very unfortunate to read this review when we receive so much good feedback about our parties. We did not receive any complaints on the day you visited so I am not sure if you made your comments known on the day or not?...More

Reviews (145)
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All reviews go karts annual pass birthday party kids love indoor play climbing area party bags staff member my daughter loves couldn t value for money a bit pricey refund holder menu grandchildren
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1 - 10 of 144 reviews
Reviewed 3 weeks ago via mobile

I had completely taken my daughters advice on booking this 8th Birthday party for her here at Kidspace. She had never been there before but one of her mates had spoken about how fun it was. I have to say that it was really very...More

Thank Paul S
Katherine N, Public Relations Manager at Kidspace Romford, responded to this reviewResponded 5 days ago

Brilliant, just what we love to hear. Thank you for choosing Kidspace.

Reviewed 7 October 2018 via mobile

Not a great experience at all take nothing away from the fun that children can have here the place is filled with lots of different things for the kids to do. Decided to take our children for a couple of hours and was charged near...More

Thank chrisjohnson47
Katherine N, Public Relations Manager at Kidspace Romford, responded to this reviewResponded 5 days ago

Please feel free to ask about deals, as we sometimes have promotions in place. We will make sure our team is aware of them. They are always listed on Facebook too. For your entry fee you are welcome to play for 2 hours at peak...More

Reviewed 3 September 2018 via mobile

Me and my family stayed in kids pace Romford every 4 days , and every thing was great , the staff was very helpful specially Yolanda , she is very nice, helpful and professional in same time. the location is perfect, the is very clean,.Yolanda...More

Thank Bilel K
Katherine N, Public Relations Manager at Kidspace Romford, responded to this reviewResponded 4 September 2018

That's great to hear that we are your 'go to' place in London. Fantastic news!

Reviewed 30 August 2018 via mobile

Very busy place, my son loves going there, food very poor quality , bought fish fingers few time and been burnt, sweetcorn lookes like been heated in microwave, and you can’t bring any food from outside. And price is a bit too much

2  Thank lvan t
Katherine N, Public Relations Manager at Kidspace Romford, responded to this reviewResponded 4 September 2018

Thank you for the 5 stars, and for visiting. If you ever have a problem with the food, please do mention it to one of our team members on the day and they will rectify it immediately for you.

Reviewed 26 August 2018 via mobile

My daughter was invited to a birthday party at Kidspace and my husband and I were just blown away buy how attentive and helpful the staff are. My daughter has allergies to a number of foods and as soon as we got there a really...More

Thank Louise Violetta C
Katherine N, Public Relations Manager at Kidspace Romford, responded to this reviewResponded 4 September 2018

That is great to hear. Thank you so much.

Reviewed 20 August 2018 via mobile

I took my son there for his friend's birthday party. My first time there, it was a well planned birthday party. They give you a contact person who will be in charge of your party group. The name of the kids are taken and they...More

3  Thank De S
Katherine N, Public Relations Manager at Kidspace Romford, responded to this reviewResponded 4 September 2018

Thank you for such a thorough review of the party process. It's very helpful for other people to see what to expect. We are delighted you had a good time and we hope you might considering booking a party with us one day.

Reviewed 14 August 2018 via mobile

Prebooked birthday party for my sons 8th birthday with the manager who and was lovely. We arrived yesterday, a bit early, and had to wait around, the guy wasn’t particularly helpful. However, Charmaine turned it all around for us, what an absoloute delight, it was...More

3  Thank ummena88
Katherine N, Public Relations Manager at Kidspace Romford, responded to this reviewResponded 4 September 2018

Charmaine will be thrilled with this, and her manager. Thank you so much.

Reviewed 6 August 2018 via mobile

Have visited over 50 times. Long queue on busy days but worth waiting exciting a tivitirs for children of many ages. Inside includes climbing wall mini hi Karl driving zip wire slides ball pits football session and cafe.

Thank Carolina L
Katherine N, Public Relations Manager at Kidspace Romford, responded to this reviewResponded 4 September 2018

Wow 50 times, you must be our best customer! Thank you.

Reviewed 12 July 2018

Had a build a bear party here. Staff were lovely but the party host Jasmine was brilliant and made the kids party. Thank you - they wanted to do it again :-)

Thank Elaine C
Katherine N, Public Relations Manager at Kidspace Romford, responded to this reviewResponded 24 July 2018

Thanks so much! We hope you will come again next year!

Reviewed 25 May 2018

great place the lady doing the party was really great very good with the kids all the kids really enjoyed all the actives food was disappointing small pizzas and only a few small bowels of chips (cold) crisp and sweet bread stick and 1 child...More

3  Thank barryday10
Katherine N, Public Relations Manager at Kidspace Romford, responded to this reviewResponded 5 June 2018

Thank you for choosing our venue to celebrate your grandson's party. We are glad the children all had a great time. We are sorry to read you found the food disappointing. Did you raise it on the day with a manager as they would have...More

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Questions & Answers
Ask a question
Janka39
7 May 2018|
AnswerShow all 2 answers
Response from MartaUK | Reviewed this property |
Sorry, I’ve just seen your question. Yes it is, there’s an area for under 3s which is really lovely for toddlers. It’s safe as there’s a magnetic gate and all the activities are soft and suitable for younger children.
1
Vote
Anjani N
24 February 2018|
AnswerShow all 2 answers
Response from Tim G | Reviewed this property |
Hi Anjani, you don't mention in your question how you left the messages. I suggest calling their phone during office hours (+44 1708 768003) or failing that to visit their reception desk in person. It's difficult for them to... More
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