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Townsend Visitors Center

Open Now: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
Review Highlights
Very good help. Highly recommend the visit. Worth it.

Staff is friendly, well informed and quite willing to take time to make sure visitors' questions... read more

Reviewed 6 days ago
Old Timers Day

We go here as often as we can and enjoy Old Timers Day Festival. There’s arts, crafts, bluegrass... read more

Reviewed 1 week ago
Audrey G
Clanton, Alabama
Read all 107 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent74%
  • Very good24%
  • Average1%
  • Poor0%
  • Terrible1%
Travellers talk about
Townsend Visitors Center is located in the back yard of Cades Cove. Stop by for area information regarding accommodations, restaurants, and things to do during your visit! As well as Great Smoky Mountain National Park info and gift store ran by the...more
Open Now
Hours Today: 9:00 AM - 5:00 PM
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Suggested duration: < 1 hour
7906 E Lamar Alexander Pkwy, Townsend, TN 37882-4028
+1 865-448-6134
Reviews (107)
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All reviews visitor's center nice center great information rocking chairs local artists cades cove quilt exhibit great gifts area attractions blackberry farm great stop visitor centers park service nice gift shop friendly folks the great smoky mountains for sale
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1 - 10 of 106 reviews
Reviewed 6 days ago

Staff is friendly, well informed and quite willing to take time to make sure visitors' questions are answered. Good availability of brochures for the park as well as the area. Well worth the stop.

Thank MarineroM
Reviewed 1 week ago

We go here as often as we can and enjoy Old Timers Day Festival. There’s arts, crafts, bluegrass music, and clogging!

Thank Audrey G
Reviewed 10 September 2018 via mobile

My partner and I stopped by the visitor center when we first rolled into town and stopped by again one afternoon to take advantage of their covered outdoor porch in the backyard. Beautiful views back there. We relaxed and read out there for about an...More

Thank Samantha L
Reviewed 30 August 2018

They helped us find a few things to do off the beaten path. Very helpful and extremely knowledgeable!

Thank Kelly S
Reviewed 28 August 2018

It was our first visit to the area, so we stopped at the visitors center. The center is staffed with someone who can answer questions. Also, they provide all the pamphlets for surrounding locations and events.

Thank LovingRetirement2017
Reviewed 20 August 2018

We were at the visitor center while they had the balloon festival going on. IT was great the balloon were right there and you could ride one if you wanted to wait in the line. The show the balloon's put on was great and all...More

Thank Russell H
Reviewed 19 August 2018

We stopped by on a whim and had a nice visit with the hostess and the park ranger. Saw him a couple of days later at Cades Cove and we recognized each other. Had a nice chat, he has a good sense of humor. If...More

Thank Meema23
Reviewed 7 August 2018

I always stop here before going hiking to see what trails are open, anything new happening in the park, or to see what events are happening in the area. Everyone is always very nice and they always know what is happening in the Smokies and...More

Thank JimC48
Reviewed 2 July 2018

This is a nice, clean place to stop and stretch your legs and pick up some information about the park and other activities.

Thank Jennifer S
Reviewed 25 June 2018 via mobile

We tried to coordinate (unsuccessfully) I might add family gathering at Cade’s Cove. I was not aware THERE IS NO CELL SERVICE AT ALL IN CADES COVE, as a result it was luck and prayer to handle our family business. We stayed 7 hours at...More

Thank Bette E
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Questions & Answers
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Janet W
18 February 2018|
AnswerShow all 2 answers
Response from Jani P | Reviewed this property |
I am sorry, I don't know-I think you should call the center and ask them
30 July 2017|
AnswerShow all 5 answers
Response from jchalmer | Reviewed this property |
I don't believe that there are any caverns in Townsend.
19 July 2015|
AnswerShow all 2 answers
Response from Jonathan D | Reviewed this property |
Actually there are a few River tubing companies in Townsend. Each have different color tubes & buses. They are all along the main portion of Townsend on both sides and all charge about the same price. There is a bike... More