Visited the caverns with the experienced tour guide, Brandi, who was excellent! She made it fun for all ages- small children up to elderly grandparents. She made each person feel like she was talking to them.. The caverns are very interesting and unique. The price was reasonable for a 90 minute tour. I would highly recommend this for anyone! It does require going up and down a total of 400 steps and a few areas are quite low so you have to duck. My husband is 6’4” and had no problem navigating the pathways, but you do have to pay attention to what you are doing.

It was awesome I'm a 64 year old who is a rare brain cancer survivor and kidney cancer. When I saw the stairs I started to cry. As much as I wanted to share this experience with my grandchildren I was afraid I couldn't make the 400. My daughter and grands encouraged me to try. It was exhilarating! It was worth every step and the hyperventilating at the top but I finished. It made me know despite my treatments I still can! Not going to lie I had to push myself like crazy. Staff was kind and encouraging. After that experience I had the confidence to hike up Laurel Falls, Dollywood and dancing at my daughters wedding. not all in the same day. Grateful for the opportunity even if I am so very sore still from the experiences. Thank you for the beauty and convenience bust! I would like to continue to build on the strength and go back and try again. My group ages 4, 7, 9, 38, 39, 65 and me 64 love it.

On a scenic trip you can find the caverns not too far from the highway outside of Townsend Tennessee. The overall experience was great, the backstory is interesting, and the cavern is worth seeing. We wouldn't say it was breathtaking but if you like natural sites then you should stop in. The price of admission was very low and the guide was helpful and patient with the overall group. If you are physically challenged in terms of walking, standing, balancing, and climbing stairs you may want to think twice.

Great location for history lesson! The tour guides are extremely knowledgable and answer any and all questions that are presented about the caves. I do not remember the young man’s name but he informed of us things from the history standpoints and also from personal experiences he has had in the cave. This is not our first trip to these caves and it seems every time we learn something new and gain better experiences!

This was one of the coolest caves I’ve ever been in! 11/10 would recommend. We loved learning about the history of the cave and how its family owned and operated. Our fantastic tour guide Jonah was so knowledgeable and fun, we definitely want to go back! Some of the most beautiful formations I’ve ever seen. Also a beautiful drive through the Smokey mountains to get there! Fantastic day all around! Definitely going back!

Our group was about 12 people. Our tour guide was extremely knowledgeable, her name is Brandy. It started out pretty scary, was exciting and mysterious all the way through and became quite relaxed to the point you'd want to walk through it all a second time. The ending was quite climatic and I won't give it all away. I'm actually going to research other caverns to explore now that I've broken the ice ( got my feet wet. ) I didn't think I'd capture such good photos in a cave! I'd highly recommend this experience to others. The stairs were a minor workout, nothing too exhausting, I took a short breather between staircases when there were 2 in a row. Enjoy ya'all!

Tour guide was knowledgeable and friendly. Besides the 87 stairs (go down once and go up once) the “hike” was very easy. My Apple Watch noted it to be around half mile in total. My girls are ages 12 and 10. They enjoyed it tremendously. It stays a cool 53 degrees at all times. We were comfortable in jeans and a sweatshirt when “hiking”.

We try to do one educational adventure each day on vacation. We’ve done several different caverns in Virginia and Tennessee, but this might have been my favorite. Large system to tour. Great young man giving us the tour. If you have to carry a child be prepared for the exercise. Highly recommend!!

Great family trip on a rainy day. Be ready to wait in line. We parked the kids in the car with some rock candy and drank a beer in line. It was a great cave. We have done mammoth and it was just as good. The bathrooms could use some attention.

The stairs were fine .....don't let the number scare you. The formations are spectacular.....I took so many photos! I only wish that folks were instructed not to touch the walls, formations, and other features to preserve the unique ecosystem. Every other cave I have visited has this guidance in place. I am so glad I visited.