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Certificate of Excellence
Traveller Overview
  • Excellent49%
  • Very good28%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“dinner cruise”(108 reviews)
“top deck”(79 reviews)
“cumberland river”(112 reviews)
About
The General Jackson(R) is a unique 300-ft paddle wheel showboat that cruises the Cumberland River w/ views of the Nashville skyline. Enjoy live entertainment along with a delicious meal and a cruise that you can't get anywhere else. Holiday shows...more
Suggested duration: More than 3 hours
Contact
2812 Opryland Dr, Nashville, TN 37214-1209
Website
+1 615-458-3900
Call
Most Helpful Positive Review
Reviewed 4 June 2003

If you are looking for a great way to spend an evening in Nashville, BE SURE to make reservations on the GENERAL JACKSON SHOWBOAT'S "RHYTHM OF THE RIVER" Dinner Cruise! For a great show and a wonderful dinner in the "Victorian Theater", it is well...More

35  Thank WoodyMcstew
Most Helpful Critical Review
Reviewed 24 June 2010

The musical show was great, but I was shocked at the poor quality of food served on our recent trip on the General Jackson Showboat. The only option served was ribeye steak -- cooked medium rare to medium. My husband does not like steak cooked...More

14  Thank Maraywa
Reviews (1,395)
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1,377 results
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Show reviews that mention
All reviews dinner cruise top deck cumberland river served family style mashed potatoes captains table river cruise the pilot house downtown nashville costume changes talented singers souvenir glass the wait staff great entertainment christmas show high energy show starts
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1 - 10 of 1,377 reviews
Reviewed 3 days ago via mobile

Arrived at specified time (45-minutes prior to departure); boarded boat for my husband’s birthday night out; first night of GJ Holiday Show; we did our part. Then... 1) photos were unable to be taken due to a problem; 2) Captain Mike said we were taking...More

Thank Kimmey C
Reviewed 4 days ago via mobile

My wife and I traveled to Nashville TN from Southern California on Thursday November 8th to enjoy a weekend of Music And good food. We had 2 places on our bucket list that we were very excited to see. The first was the Grand Ole...More

Thank 213randyf
Reviewed 1 week ago

We thought that we were going to have a nice ride down the river and learn a bit about the history of the area. Instead it was a floating restaurant and country music show. The food was ordinary, The fried chicken had so much batter...More

Thank vishty
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 4 days ago

We are sorry to hear you had some concerns from your trip aboard the General Jackson. We appreciate the feedback you have given and the time it took you to provide this review. We will definitely take everything you said into consideration, and make adjustments...More

Reviewed 1 week ago

The food was just okay, and our server was a bit fast in clearing dishes. The show were enjoyable. We were booked for a day when the boat had some mechanical problems, so it was a bit disappointing to not go up the river.More

Thank beth ann k
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 4 days ago

We are sorry to hear you had some concerns from your trip aboard the General Jackson. We appreciate the feedback you have given and the time it took you to provide this review. We will definitely take everything you said into consideration, and make adjustments...More

Reviewed 1 week ago

This was a great dinner cruise. It started with drinks on the deck, then a great dinner inside in the hall followed by a great set of entertainers. Meanwhile, we were cruising down the river to downtown Nashville.

Thank Paul I
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 4 days ago

Thank you so much for taking the time to visit us and provide this review, we really appreciate it. We are so pleased to hear that you enjoyed your evening with us. We hope you will come back and see us again soon.

Reviewed 2 weeks ago

My husband and I went on the showboat today for lunch. The boat was having mechanical problems so it didn't move from the dock. We got an extra show to compensate for not floating on the river. The food was good and we ate as...More

Thank NorthStar63353878315
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 4 days ago

Thank you so much for taking the time to visit us and provide this review, we really appreciate it. We are so pleased to hear that you enjoyed your afternoon aboard the General Jackson, especially Bob and Dave! We hope you will come back and...More

Reviewed 2 weeks ago

Had a great time on the General Jackson. Dinner an show. Boat was broke so we didn't go out on the river. Got discount for no boat ride. Good service , ok dinner . great show

Thank bynner
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 4 days ago

Thank you so much for taking the time to visit us and provide this review, we really appreciate it. We are so pleased to hear that you enjoyed our live entertainment. We hope you will come back and see us again soon.

Reviewed 2 weeks ago

We payed extra to sit at the Captain's table and felt it was worth the extra money. Our seats were in the center. The show was great as well as the food. We were given a tour with the Captain who was very knowledgable. We...More

Thank Voitik6
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 2 weeks ago

Thank you so much for taking the time to visit us and provide this review, we really appreciate it. We are so pleased to hear that you enjoyed your evening dining at the Captain's table. We hope you will come back and see us again...More

Reviewed 3 weeks ago

My husband and I have been to Nashville many times but had never tried the General Jackson Showboat. We are glad we did. I wish the boat had been cruising but it had mechanical problems and couldn't. We were told this when we booked and...More

Thank Glynise C
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 2 weeks ago

Thank you so much for taking the time to visit us and provide this review, we really appreciate it. We are so pleased to hear that you and your husband enjoyed the live entertainment and service. We hope you will come back and see us...More

Reviewed 3 weeks ago via mobile

Boat wasn't working and we weren't notified, even when boarding. Spent an hour listening to a fairly cheezy show and eating pretty standard food, because the waiter kept assuring us that the boat will leave. We were fully refunded, but would have opted not to...More

Thank Ananta K
Wildhorse S, Manager at General Jackson Showboat, responded to this reviewResponded 3 weeks ago

We are sorry to hear you had some concerns from your trip aboard the General Jackson. We appreciate the feedback you have given and the time it took you to provide this review. We will definitely take everything you said into consideration, and make adjustments...More

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Questions & Answers
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Rich M
6 October 2018|
AnswerShow all 14 answers
Response from Jerriwhite | Reviewed this property |
Yes. I wore jeans but there were many folks in shorts.
0
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Squirt3437
28 July 2018|
AnswerShow all 3 answers
Response from xuanlocdoc | Reviewed this property |
Yes. you can smoke out on the deck Not inside
0
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GordonL1199
27 July 2018|
AnswerShow all 7 answers
Response from xuanlocdoc | Reviewed this property |
You will be assigned seats both on the General Jackson and at the opera. It is a lot of fun Enjoy!!
1
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