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Review Highlights
Great kids birthday party

We had our child’s 5th birthday party at the lions den today which was great. The 20+ kids all had... read more

Reviewed 7 January 2018
kevin o
via mobile
Fantastic trip

Friendly staff who interact with children and the adults. Food is really good. Would highly... read more

Reviewed 13 June 2017
lucyphil118
,
Haverfordwest, United Kingdom
via mobile
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Traveller Overview
  • Excellent59%
  • Very good10%
  • Average16%
  • Poor10%
  • Terrible5%
11 Aug 2018
“Dirty but kids had fun”
6 Jan 2018
“Great kids birthday party”
About
We are a Childrens indoor soft play centre incorporating a cafe selling fresh local produce. We also have our very own childrens pre school nursery called Cubs Corner. There are two playframes, one is aimed at children under 5 and the bigger one is...more
Contact
Snowdrop Lane, Haverfordwest SA61 1JB, Wales
Website
+44 1437 767104
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Reviews (37)
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1 - 10 of 37 reviews
Reviewed 11 August 2018 via mobile

Visited whilst on holiday. Our kids (5 and 2) loved it, the large playframe had lots to keep them entertained. Unfortunately the place is filthy and it would put me off coming back. There were dirty cups and plates left on our table from the...More

Date of experience: August 2018
Thank dontliketomoanbut
Reviewed 7 January 2018 via mobile

We had our child’s 5th birthday party at the lions den today which was great. The 20+ kids all had a brilliant time playing in the play areas for a couple of hours. All of the staff were helpful and prepared the separate party room...More

Date of experience: January 2018
Thank kevin o
Reviewed 1 August 2017

I visited The lions Den on 1 7 2017 with my disabled son i arrived at 11:45 to meet with a friend. I went to the counter to purchase lunch for my son who is on a special diet i asked if they did mash...More

Date of experience: August 2017
5  Thank dollfaceWales
Reviewed 13 June 2017 via mobile

Friendly staff who interact with children and the adults. Food is really good. Would highly recommend to anyone wanting a fun filled day with the kids.

Date of experience: June 2017
Thank lucyphil118
Reviewed 22 February 2017 via mobile

Saturday I went oh dear. Under staffing or is this normal. Firstly told to pay by the till inside. Now then if anyone was clever, you could dodge entry fee. Took absolutely ages to get served. Top that food was the same, watching a young...More

Date of experience: February 2017
Thank stephenhK6402JQ
Reviewed 18 August 2016 via mobile

Clean well kept comfy sofas kids play area with huge slide. I had a 4 yr old and 2 yr old he needed help getting up to the top as large climb but made it and loved it. Balance bikes and little tikes cars as...More

Date of experience: August 2016
Thank Katy A
Mike M, Owner at The Lions Den, responded to this reviewResponded 5 January 2017

Hi Katy, Thank you for the honest review, we do take customers comments and experiences very seriously. I wanted to mention the loyalty stamp, you should of course have had two stamps, one for each child on seperate cards. I would be more than happy...More

Reviewed 6 August 2016 via mobile

Came here with my two daughters , the staff are lovely the place was clean. Had food the kids meals are a decent size , paninis are very tasty

Date of experience: August 2016
Thank chrissiec84
Mike M, Owner at The Lions Den, responded to this reviewResponded 5 January 2017

Thank you for taking the time to leave us an honest review. We do appreciate all of our customers comments good and bad. It gives us the opportunity to improve where we need to.

Reviewed 3 August 2016 via mobile

Visited for the first time in two years hoping for some improvement, sadly not. Had to wait 5 mins to be let in by a rude member of staff who was wearing blue catering gloves handling money. The whole place is grotty, chairs and carpets...More

Date of experience: July 2016
3  Thank rington123
Mike M, Owner at The Lions Den, responded to this reviewResponded 5 January 2017

Hello Rington, Thank you for taking the time to give us a review. I would be interested in talking to you at length about your visit as it doesnt seem to fit in with other peoples experiences. I can only assume that either other people...More

Reviewed 24 July 2016

Visited here with my daughter and grandson at 3 o'clock yesterday (22 July). The place was quite busy with 4 members of staff in attendance. Unfortunately the place was quite a mess; there were dirty plates, cups, cans and unfinished meals on most of the...More

Date of experience: July 2016
1  Thank Julia B
Reviewed 7 July 2016

The staff were so helpful and friendly-nothing was too much trouble. They can also cater for lots of extras-characters, face painting, candyfloss or popcorn, hot and cold food etc. Everything was organised really well, and we were looked after really well. The kids had a...More

Date of experience: July 2016
1  Thank Rachel E
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