Geraldo's, Largs
Geraldo's, Largs
4
10:00 AM - 9:00 PM
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
11:00 AM - 9:00 PM
About
Family run business established in March 2000 and Ayrshire's ONLY five-star rated tourist shop specialising in artisan ice cream freshly made on site including delicious options for vegans too. There's an extensive selection of handmade chocolates and a choice range of premium spirits including craft gin, Scotch whisky, liqueurs, fine wine and fizz. Gift hampers are a specialty and can be made while you wait and there's a lovely range of gift ideas too. This is a must-see shop when visiting Largs and situated conveniently near the Cal Mac ferry terminal with in store tastings almost every Saturday throughout the year. Dogs welcome to join you while you browse and may even get a doggy treat if well behaved.
Duration: < 1 hour
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4.0
61 reviews
Excellent
40
Very good
7
Average
4
Poor
4
Terrible
6
Keith D
Glasgow, UK26 contributions
Aug 2023 • Solo
Visited Geraldos today to buy some ice cream as we have done many times .
Great Vanilla ice cream but shocking service from the elderly lady who served me.
I asked for a large 1 litre tub of vanilla ice cream, which is 8 scoops , she asked “ well what do you want” I asked again for the large tub and a 3 scoop of lemon and Orange , felt like I was a poo on her shoe , shocking service , probably as I wasn’t buying one of their over priced whiskies . I will not be back and go to Nardinis from now on instead for good service, she needs to go to charm school , so so rude …………. Had I not been in a hurry I would have walked out . Shame as it’s good ice cream. She has done this to my wife previously , never again will you get my money .
Great Vanilla ice cream but shocking service from the elderly lady who served me.
I asked for a large 1 litre tub of vanilla ice cream, which is 8 scoops , she asked “ well what do you want” I asked again for the large tub and a 3 scoop of lemon and Orange , felt like I was a poo on her shoe , shocking service , probably as I wasn’t buying one of their over priced whiskies . I will not be back and go to Nardinis from now on instead for good service, she needs to go to charm school , so so rude …………. Had I not been in a hurry I would have walked out . Shame as it’s good ice cream. She has done this to my wife previously , never again will you get my money .
Written 13 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BKtoGLW
Bishopton, UK67 contributions
Apr 2023
I checked back and in 2019 I wrote a glowing review and I’ve loved the ice cream here since then. We come out of our way to go to Gerlado’s whenever we are in Largs which is about a 45 min drive from where we live. I always make my family come instead of the competition down the road because I think the ice cream is better and the shop is lovelier.
Sadly though, I have to say the last 3 times we have been here have been a disappointment. The service is just not pleasant. As I said, my family comes relatively often for the last 4 years but there is never a kind greeting or friendliness from the older women who serves the ice cream. To be honest, she is not kind at all. Today was the last straw for me as I ordered two scoops of some flavors that looked so inviting! Reese’s peanut butter cup and rum raisin and honestly, the scoops couldn’t have been smaller. There was a lovely topping all over the Reese’s flavor and she barely even included any in my scoop. It may sound like a small issue but when you have come out of your way to patronize an establishment and are really looking forward to what they offer and feel you are deliberately under served, it really doesn’t leave a good feeling. We also came in later to get some sweeties inside and the gentleman behind the counter was so rude I honestly wondered if we just shouldn’t have come in at all. There really is no excuse for that sort of treatment for a paying customer. Thankfully, the lady who ended up helping us was incredibly kind and helpful. She made up for the bad treatment from the gentleman. I do feel bad leaving a bad revue but after this being the 3rd or 4th time visiting the shop and feeling we were way more excited about being there than they were to have us, we won’t be back. It’s a shame but sometimes you have to take the hint and not go where you aren’t wanted. There are other choices in the area. The shop is lovey and ice cream is amazing but if you feel you are treated rudely, at least you know you aren’t the only one.
Sadly though, I have to say the last 3 times we have been here have been a disappointment. The service is just not pleasant. As I said, my family comes relatively often for the last 4 years but there is never a kind greeting or friendliness from the older women who serves the ice cream. To be honest, she is not kind at all. Today was the last straw for me as I ordered two scoops of some flavors that looked so inviting! Reese’s peanut butter cup and rum raisin and honestly, the scoops couldn’t have been smaller. There was a lovely topping all over the Reese’s flavor and she barely even included any in my scoop. It may sound like a small issue but when you have come out of your way to patronize an establishment and are really looking forward to what they offer and feel you are deliberately under served, it really doesn’t leave a good feeling. We also came in later to get some sweeties inside and the gentleman behind the counter was so rude I honestly wondered if we just shouldn’t have come in at all. There really is no excuse for that sort of treatment for a paying customer. Thankfully, the lady who ended up helping us was incredibly kind and helpful. She made up for the bad treatment from the gentleman. I do feel bad leaving a bad revue but after this being the 3rd or 4th time visiting the shop and feeling we were way more excited about being there than they were to have us, we won’t be back. It’s a shame but sometimes you have to take the hint and not go where you aren’t wanted. There are other choices in the area. The shop is lovey and ice cream is amazing but if you feel you are treated rudely, at least you know you aren’t the only one.
Written 15 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holls17
Glasgow, UK54 contributions
May 2023
The ice cream is just tasteless - it is vastly overpriced and just not good! It was a miserly scoop and was ÂŁ2.80! This was not my first visit but my 3rd and i thought i had just been unlucky with choosing the wrong flavour of ice cream but they are all almost 'watery!'I also added 3 chocolates from the cabinet - 2 were also tasteless?? And at ÂŁ3 for 3 wee chocolates that was most disappointing and galling- don't waste your money folks!! Overpriced, poor quality and grumpy service! Not the best experience.
Written 18 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
b_conroy
Durham, UK35 contributions
Aug 2021 • Family
Some beautiful chocolates to choose here, however, the lady behind the counter was on the phone and swore several times at whoever she was speaking to. She then turned and served me and my children without apology or even looking up to be honest. Shame as the shop itself was lovely.
Written 17 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jackie B
Largs, UK56 contributions
Aug 2023 • Friends
Often buy from here as I’m a local. Today I was served by the owner. I bought a £65 bottle of Tequila. She barely looked at me as she served me and walked away to serve at the ice cream counter before my transaction was complete. Unbelievably rude. It’s not the first time this has happened. The arrogance is astonishing. Such a shame as the stock is good but I will think twice before spending money here again.
Written 14 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jan G
9 contributions
Oct 2021 • Solo
A better customer service is required. I had a shocking experience recently. The assistant was offensive and rude. She actually shouted after me when I came out the shop. She was that loud, my husband who was outside, heard her
Written 18 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gwyneth006_8
Swansea, UK485 contributions
Sept 2020 • Couples
Visited Geraldo,s on our recent trip to Largs nice store but the Ice Cream was some of the best we have tasted for a long time I recommend the Lemon and Ginger
Written 16 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MAUREEN M
Largs, UK41 contributions
Mar 2020 • Friends
Went with friends and it's very clean and very friendly staff.Service very good.Very fresh for all there meals ect.Cakes you could die for.The only thing I dont like is dogs in and out as people could be allergic to dogs hair.Otherwise 100%.
Written 14 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Valerie T
San Francisco, CA77 contributions
Aug 2015 • Friends
A trip to Largs is not complete without a visit to Sugar & Spice. They have the best tablet fudge and macaroon bars on the planet! Their decorated cookies are the most creative ones I have ever seen.
Written 29 August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NGP
Spalding, UK11 contributions
Aug 2020
A sign outside this shop indicates that no more than 5 customers should enter at any given time. There is no way that social distancing can take place with 5 people in this tiny shop, and no way that the one being served can leave the shop without close contact with the other 4!
This is the perfect indication of a greedy proprietor, who puts money above the health and safety of customers and staff!
(The other indicator is the exorbitant prices charged in this establishment!)
This is the perfect indication of a greedy proprietor, who puts money above the health and safety of customers and staff!
(The other indicator is the exorbitant prices charged in this establishment!)
Written 2 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeraldosIceCream
Largs, United Kingdom
Hi Maureen
We do indeed allow dogs in. More than happy for you to browse our shop with your dog.
Look forward to seeing you both.
Toni
Written 23 October 2018
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