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Review Highlights
The Clipper - steady she goes.

Not flash or fast but solid and reliable. Enjoyed the overnight trip from Channel Islands to UK... read more

Reviewed 1 week ago
Paul I
The Clipper: Great Staff and vessel. Poor comms from Condor

The cheerful and efficient staff offer a great service on this vessel. 5* for this! The... read more

Reviewed 1 week ago
Polldol
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Traveller Overview
  • Excellent31%
  • Very good34%
  • Average5%
  • Poor10%
  • Terrible20%
Travellers talk about
“condor staff”(7 reviews)
“ocean club”(6 reviews)
About
Condor Ferries operates a year-round service connecting the UK, Guernsey, Jersey and the port of St Malo in France. Each year we carry over 1 million passengers and 200,000 passenger vehicles on our services.
Suggested duration: More than 3 hours
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+44 345 609 1024
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Reviews (129)
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All reviews condor staff ocean club duty free shop complimentary tea slight delay clean cabin following week comfortable trip travel sickness costa coffee short break both ways return trip crossing ship ferry disembarking
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1 - 10 of 118 reviews
Reviewed 1 week ago

Not flash or fast but solid and reliable. Enjoyed the overnight trip from Channel Islands to UK - no luxury but all the basics are available. I've taken about 10 such overnighters now and they've arrived on time-every time.

Date of experience: January 2019
Thank Paul I
CondorFerries, Manager at Condor Ferries, responded to this reviewResponded 4 days ago

Thank you for sharing your feedback with us. We are delighted to hear that you enjoy your crossings with us and we do look forward to welcoming you back onboard soon. Kind regards Condor Ferries

Reviewed 1 week ago

The cheerful and efficient staff offer a great service on this vessel. 5* for this! The communications from Condor are still poor - 1* for this. Advised to arrive before the vessel arrived so that they could ‘catch up’. Kept waiting in the cold and...More

Date of experience: December 2018
Thank Polldol
CondorFerries, Manager at Condor Ferries, responded to this reviewResponded 4 days ago

Thank you for your feedback and we are sorry that you had some inconvenience on your last crossing with us. If you would like to contact our Customer Relations team we would be more than happy to look into the particular circumstances of the situation...More

Reviewed 2 weeks ago

I was happy with both my crossings from Guernsey to Jersey and return. Unfortunately my outward trip was delayed by the weather, but that wasn't a problem. My return journey on the Clipper was cancelled and I received a text in good time, but no...More

Date of experience: December 2018
Thank Michael H
CondorFerries, Manager at Condor Ferries, responded to this reviewResponded 1 week ago

Thank you for taking the time to share your feedback with us. We are sorry that you felt our information service was lacking but we do endeavour to contact all of our passengers when their sailings are cancelled or delayed and post all updates for...More

Reviewed 2 weeks ago

My daughter and I travel regularly to St Malo using Condor Ferries. Great service, short trip. We usually choose the upper deck just incase there is sea turbulence. Definitely recommend them.

Date of experience: December 2018
Thank Parkerjunor21
CondorFerries, Manager at Condor Ferries, responded to this reviewResponded 1 week ago

Thank you for sharing your feedback with us. We are delighted that you enjoyed your sailing with us to beautiful St Malo. We look forward to welcoming you both back onboard in the near future. Kind regards Condor Ferries.

Reviewed 5 weeks ago via mobile

I recently helped my mum move from Jersey after living there for 43 years. Stressful scenario? Yes. The wind began to blow half way into the week, storm Dianna I believe. Our Sunday sailing was cancelled, not the first cancellation of the week, and we...More

Date of experience: December 2018
Thank U5638MPpatrickc
CondorFerries, Manager at Condor Ferries, responded to this reviewResponded 5 weeks ago

Thank you for your positive feedback. We are delighted that we were able to assist with your move in a very challenging time weather wise! Thank you for sharing and we look forward to welcoming you back onboard Condor Ferries in the near future. Kind...More

Reviewed 5 December 2018

Can't complain about the service we had. Certainly worth splashing out on a cabin for the overnight and all day sailings.

Date of experience: November 2018
1  Thank Elaine H
CondorFerries, Manager at Condor Ferries, responded to this reviewResponded 12 December 2018

Thank you for your feedback and we are delighted that you enjoyed your sailing with us on Commodore Clipper and the onboard service and accommodation. We look forward to welcoming you back onboard in the near future. Kind regards Condor Ferries.

Reviewed 24 November 2018

nice little trip, checking in just like going on a flight .plenty of seating areas, good selection of food and drinks onboard, plus duty free. departed on time both ways which was good. disembarking takes a while as its cars first before foot pax,

Review collected in partnership with this attraction
Date of experience: October 2018
1  Thank Sunshine36529447938
CondorFerries, Manager at Condor Ferries, responded to this reviewResponded 29 November 2018

Thank you for your feedback and sharing with us, We are delighted that you enjoyed your recent crossing with us to visit St Malo. We look forward to welcoming you back onboard in the near future. Kind regards Condor Ferries

Reviewed 23 November 2018 via mobile

From reading other reviews I was a bit dubious about booking with condor but unfortunately they are they only ferry that goes to jersey I know of. The crossing there was lovely, slightly delayed but with the view from the ocean plus lounge you would...More

Date of experience: November 2018
1  Thank 430ScottB430
CondorFerries, Manager at Condor Ferries, responded to this reviewResponded 29 November 2018

Thank you for sharing your feedback and we are delighted that you enjoyed your crossing with us. If you would like to contact our customer Relations Team, they will be more than happy to look into any specific problems that you encountered on your return...More

Reviewed 22 November 2018

We have travelled to Guernsey several times recently, out of necessity taking our car. Fortunately the first trip on Condor Liberation was fairly reasonable but the boat does have a strange occasional dipping, rolling action which can make moving around tricky. The second trip, again...More

Date of experience: November 2018
Thank DMW1955
CondorFerries, Manager at Condor Ferries, responded to this reviewResponded 4 weeks ago

Thank you for your feedback. At the outset we are sorry that you had these experiences in the recent spells of stormy weather and the particularly rough crossing that you unfortunately endured. Condor Ferries can assure you that the safety of our passengers and crew...More

Reviewed 19 November 2018

We were due to travel afternoon of Fri 9th November 2018. Weather forecast bad and we were contacted to advise that we would be leaving 6 hours earlier. It worked a treat, great to end up with a more direct crossing at a more sensible...More

Date of experience: November 2018
1  Thank FanofGuernsey
CondorFerries, Manager at Condor Ferries, responded to this reviewResponded 29 November 2018

Thank you for sharing your feedback with us and we are delighted that you had a good crossing with us and were able to travel despite the stormy weather conditions. We look forward to welcoming you back onboard in the near future. Kind regards Condor...More

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Questions & Answers
Ask a question
Harmony9955
20 August 2018|
AnswerShow all 2 answers
Response from Dlucken | Reviewed this property |
Same as Bob Best’s answer. Superior Cabins face forwards and have bottles of water, fruit and toiletries.
0
Votes
pc1e
3 June 2018|
AnswerShow all 2 answers
Response from Kevin M | Reviewed this property |
Hi, yes ocean plus is good, you get a good sea view and the seating is nice and comfortable, we had a recliner seat but the table seating also looked good. Sorry for the late reply, I only just read your question, if you... More
1
Vote
NorthamptonTraveler
9 April 2017|
Answer
Response from Bobsbest |
Two days is not long enough to see Guernsey, Herm and Sark and do them justice. The best option is to stay in Guernsey from where there are frequent regular ferries to Herm; it a short ride (about 20 minutes) and Herm is... More
0
Votes