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Smoky Mountain Outdoors

Open today: 9:00 AM - 5:00 PM
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Traveller Overview
  • Excellent93%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“crazy carl”(68 reviews)
“the river”(1,025 reviews)
About
The Pigeon River, located in the heart of the Smoky Mountains just a short drive from Gatlinburg and Pigeon Forge, TN, offers breathtaking scenery and exciting whitewater rafting thrills! This magnificent river begins in North Carolina and continues...more
Closed Now
Hours Today: 9:00 AM - 5:00 PM
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Suggested duration: 2-3 hours
Contact
3299 Hartford Rd, Hartford, TN 37753-2107
Website
+1 800-771-7238
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Ways to Experience Smoky Mountain Outdoors
from US$40.36
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from US$32.68
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Reviews (4,703)
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4,701 results
Traveller rating
4,401
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35
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LanguageEnglish
4,401
233
35
15
17
Show reviews that mention
All reviewswhite water raftingcrazy carlthe riverrafting tripgreat guidesmoky mountaina great experiencegreat joba lot of funupper pigeonclass rapidsmade us feelwhole familyraft guidefirst timersyear old sonsuper fun
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1 - 10 of 4,701 reviews
Reviewed today

This is a major reason to be in Tennessee. Zip lines, miniature golf, go-karts, and stuff like that can be found anywhere and has nothing to do with seeing outdoors for real. The guides are all experts and only care about the people they guide....More

Thank Paul C
Reviewed today

I have used these guys four times and have watched them grow over the years. From the first time to the most recent, their customer service has not gone down but only become better each time. I won't use any other outfitter for my whitewater...More

Thank bwatt65
Reviewed 3 days ago via mobile

Can’t say enough about Smoky Mountain Outdoors river trip. It was a blast! The trip was well organized and the “ The Rev” Dean, our guide was experienced and knowledgeable. He explained what we were going to experience and went through thoroughly, all safety rules...More

Thank kapasek
Susan S, Manager at Smoky Mountain Outdoors, responded to this reviewResponded 2 days ago

Glad you had a great time on the river with Reverend Dean, The Dunkin' Machine! He is one of our most requested guides, and definitely has years of experience guiding on a variety of rivers. Please feel free to request him on your next visit!

Reviewed 3 days ago via mobile

Went with 5 adults! Loved that our group got our own guide. Darell was amazing! We got soaking wet and had a ton of fun. One of our group fell in twice but that was half the fun!

Thank Tiffany H
Reviewed 6 days ago via mobile

White water rafting with Smoky Mountain Outdoors was awesome. Dean was the best guide. It was oir first rafting trip and he was very experienced!!!! Highly recommend this adventure!!More

Thank Discover427787
HoustonN4, Manager at Smoky Mountain Outdoors, responded to this reviewResponded 5 days ago

Thank you for taking the time to write about your experience with Smoky Mountain Outdoors and of course, you guide Dean. We are thrilled you guys had a great time on the water and I will be passing along your kind words to him. We...More

Reviewed 1 week ago

Randy was our guide and he was phenomenal. He was experienced, funny, friendly, knowledgeable and made the trip better! The check in process was a breeze, except having to be there 45 minutes ahead was a longer wait than we would have liked. We highly...More

Thank has34209
Susan S, Manager at Smoky Mountain Outdoors, responded to this reviewResponded 1 week ago

Thank you for the great comments about your guide Randy. He is is one of trip leaders, a lead trainer, assistant river manager, and an all-around handy guy to have around for a great smile and a helping hand. I apologize that the 45 minute...More

Reviewed 1 week ago

We took our first trip to Gatlinburg hoping to do a whitewater rafting trip but were afraid there wouldn't be enough water in the river since we were arriving after Labor Day when they don't release as much water from the power plant. Because Hurricane...More

Thank Sue B
Susan S, Manager at Smoky Mountain Outdoors, responded to this reviewResponded 1 week ago

"Reverend Dean" the Dunkin Machine is one of most experienced guides and he LOVES to share his knowledge and love of this area. He typically clocks more river miles than most of our staff while hiking an additional 20-30 miles a week on area trails....More

Reviewed 2 weeks ago via mobile

What an adventure! Our guide Tanner made the experience exceptionally enjoyable! He was very knowledgeable about the river, it’s history, and the nature around it. He had a passion for making sure our family had the best experience possible. We told him we wanted to...More

Thank sunnyhause
HoustonN4, Manager at Smoky Mountain Outdoors, responded to this reviewResponded 1 week ago

Thank you so much for your review of Smoky Mountain Outdoors. We will be glad to let Tanner know you enjoyed riding his raft. We can't wait to see you again!

Reviewed 2 weeks ago via mobile

We had so much fun on this trip. Our tour guide Brett was the most fun guy ever. He was fun, knowledgeable, and knew how to give us a good time without putting anyone’s fears over the edge. He seems like just a really great...More

Thank vball714
Susan S, Manager at Smoky Mountain Outdoors, responded to this reviewResponded 2 weeks ago

Rafting is a great rainy day acitivity--You are going to get wet anyway! Thank you for the great comments and I'm glad you had a blast with Brett. Please come back and see us next time you are in the area!

Reviewed 2 weeks ago

Rachel is an awesome guide on the waters. This trip was fun specially the part where they let you jump in the water at the end.

Thank Dhruvraj1591
Susan S, Manager at Smoky Mountain Outdoors, responded to this reviewResponded 2 weeks ago

Glad to hear you had a great time on your rafting trip! Bomb's Lake does make for a great place to take a swim. I hope we see you again next time you are in the mountains!

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Questions & Answers
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njflyersfan
5 August 2018|
AnswerShow all 5 answers
Response from Noelle L | Reviewed this property |
The Upper river tour was fantastic! We had high water while we were there and it was very intense. Try to go a day or 2 after it rains. They have a package with Climbworks for ziplining and that was super intense and fun... More
1
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Jack K
11 July 2018|
AnswerShow all 7 answers
Response from Cindy L | Reviewed this property |
Hi there. We also went at 11:00. We hit some pretty good rapids, however this was our first time white water rafting, so I wasn't looking for something super intense. It was just the right amount of excitement for our... More
0
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PiscoMatt
18 August 2017|
AnswerShow all 3 answers
Response from Robbie C | Reviewed this property |
Yes you can wear one. Some helmets have ones that were put on by customers. I used a head elastic head mount amd put it over the helmet.
0
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