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Pocono Bike Rental

Open today: Closed
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Certificate of Excellence
Traveller Overview
  • Excellent75%
  • Very good16%
  • Average1%
  • Poor1%
  • Terrible7%
Travellers talk about
“jim thorpe”(37 reviews)
“the owner”(42 reviews)
“shuttle service”(16 reviews)
About
Pocono Bike Rental is centrally located in the heart of the Poconos, the historic timber and coal industry town of White Haven, PA. Nestled right between the newly minted D&L Black Diamond Rail Trail (10 miles) and the nationally recognized as a...more
Closed today
Hours Today: Closed
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Suggested duration: 2-3 hours
Contact
322 Main St, White Haven, PA 18661-1506
Website
+1 570-899-5025
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Reviews (318)
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Traveller rating
246
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LanguageEnglish
246
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Show reviews that mention
All reviews jim thorpe the owner shuttle service lehigh gorge trail pick up biking experience rail trail shuttle ride great trip no issues beautiful scenery parking lot state park tom shop miles van
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1 - 10 of 318 reviews
Reviewed 4 weeks ago

We celebrated our 33rd anniversary by biking down the trail seeing the amazing views and stopping every so often to relax. We had a great time and highly recommend it!

Review collected in partnership with this attraction
Date of experience: October 2018
1  Thank Inspire60957423952
Reviewed 6 November 2018

They did a great job of getting my bike for me and shuttling us to the start. Easy drop off of the bike after we were done.More

Review collected in partnership with this attraction
Date of experience: October 2018
Thank Happiness28768960916
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 7 November 2018

Hello our new friend! Thank you for acknowledging what we are know best for; excellent customer service, our professionalism and the expedited VIP shuttle ride up to the trail head. We have the shortest commute time to the trail head of any of the other...More

Reviewed 31 October 2018

This was such a fun thing to do while in the Poconos. We were beginners so we only did a 10 mile trail. Next time will definitely do something longer. Service was perfect. We were met promptly with our shuttle and the bikes were great....More

Review collected in partnership with this attraction
Date of experience: October 2018
1  Thank Penny B
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 7 November 2018

Hello our new friend! Thank you for acknowledging what we are know best for; excellent customer service, our professionalism and the expedited VIP shuttle ride up to the trail head. We have the shortest commute time to the trail head of any of the other...More

Reviewed 30 October 2018

Went biking this month with Pocono bike rental and had a great time! I rented a 29 inch high performance mountain bike with hydraulic disc brakes and as far as I know they are the only ones in the poconos that rent 29ers. Tom was...More

Date of experience: October 2018
Thank Travel05569470808
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 31 October 2018

John you are AWESOME! We are grateful for your patronage, the great review and it was AMAZING meeting you! We understand your frustration with the other bike rental and shuttle companies in the Poconos and Jim Thorpe area, that's why we started this VIP Service...More

Reviewed 25 October 2018

Bikes were in very good shape. Tom was super accommodating in getting us shuttled to the jump off point. Bike drop off was a snap, absolutely no inconvenience for us to go about the rest of our day. The weather was fine and the trail...More

Date of experience: October 2018
Thank jammoke
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 27 October 2018

Hello James! Thanks for the great review of our business and myself personally, I thank you for your patronage! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer...More

Reviewed 24 October 2018

What a great day. We checked into White Haven Pocono Bike Rental and in less than 10 minutes we were on rented bikes with the optional baskets to hold our lunch and drinks and on our way down to Jim Thorpe. The ride was so...More

Date of experience: October 2018
Thank SunNStars
PoconoBikeRental, Public Relations Manager at Pocono Bike Rental, responded to this reviewResponded 27 October 2018

Hello! Thanks for the great review of our business, I thank you for your patronage! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service to all the...More

Reviewed 15 October 2018

Tom was very helpful with setting up a ride for the six of us. He was prompt and courteous in getting us to the starting point of our ride and setting up our excellent rental bikes. The ride was billed as being down hill. Well,...More

Review collected in partnership with this attraction
Date of experience: September 2018
Thank egschade
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 16 October 2018

Hello! Thanks for the great review of our business and myself personally, I thank you for your patronage! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service...More

Reviewed 10 October 2018 via mobile

Thanks, Tom for the detail guidance, the nice sports bikes, the fresh season apple, and even the chemical-free anti-bug spray. All these customer-centric warrants my family first wonderful Pocono biking tour. Thanks Tom.More

Date of experience: October 2018
Thank Andy L
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 11 October 2018

Hello Andy! It was super great meeting you and your lovely family! I am so glad Josh got out to learn how to bike better while doing it in Nature, God's Playground! It was cute to see his sister Esther pick on him a little...More

Reviewed 6 October 2018

Our group was well served with our punctual driver, Tom, getting us to the top of the trail and getting us set up with the bikes: tires were checked, seat heights adjusted, map and overview of trail presented. The drop off for bikes at the...More

Review collected in partnership with this attraction
Date of experience: September 2018
Thank cmom16
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 8 October 2018

Hello! Thanks for the great review of our business and myself personally, I thank you for your patronage! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service...More

Reviewed 5 October 2018

The service was great and the bikes we rode were brand new. We got the bikes right at the start of the trail and were able to lock them up in the same spot when we returned from our rideMore

Review collected in partnership with this attraction
Date of experience: September 2018
Thank neiheiserd
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 8 October 2018

Hello Neil! Thanks for the great review of our business and I thank you for your patronage! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service to...More

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Questions & Answers
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PoconoBikeRental
22 August 2018|
Answer
Response from PoconoBikeRental | Property representative |
Yes, we offer the smallest trip size (less than 30 people), most personlized and instructive whitewater rafting and kayak tours on the world famous Lehigh River at 11am, 12pm and 1pm! Trips are available daily! Call us to... More
0
Votes
PoconoBikeRental
22 August 2018|
Answer
Response from PoconoBikeRental | Property representative |
Yes we offer VIP Shuttle Service from Jim Thorpe to Rockport, White Haven and Glen Summit. We also deliver bikes all over the Poconos for multi-day rentals!
0
Votes