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Pocono Bike Rental

Closed Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
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Certificate of Excellence
Traveller Overview
  • Excellent75%
  • Very good16%
  • Average1%
  • Poor1%
  • Terrible7%
Travellers talk about
“jim thorpe”(31 reviews)
“the owner”(38 reviews)
About
Pocono Bike Rental is centrally located in the heart of the Poconos, the historic timber and coal industry town of White Haven, PA. Nestled right between the newly minted D&L Black Diamond Rail Trail (10 miles) and the nationally recognized as a...more
Closed Now
Hours Today: 9:00 AM - 6:00 PM
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Suggested duration: 2-3 hours
Contact
322 Main St, White Haven, PA 18661-1506
Website
+1 570-899-5025
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Reviews (312)
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312 results
Traveller rating
240
43
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22
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LanguageEnglish
240
43
3
4
22
Show reviews that mention
All reviews jim thorpe the owner lehigh gorge trail pick up biking experience great price great business amazing service afternoon ride great ride beautiful area parking lot tom shuttle shop pbr grade
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1 - 10 of 312 reviews
Reviewed 3 days ago

Tom was very helpful with setting up a ride for the six of us. He was prompt and courteous in getting us to the starting point of our ride and setting up our excellent rental bikes. The ride was billed as being down hill. Well,...More

Review collected in partnership with this attraction
Thank egschade
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 2 days ago

Hello! Thanks for the great review of our business and myself personally, I thank you for your patronage! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service...More

Reviewed 1 week ago via mobile

Thanks, Tom for the detail guidance, the nice sports bikes, the fresh season apple, and even the chemical-free anti-bug spray. All these customer-centric warrants my family first wonderful Pocono biking tour. Thanks Tom.More

Thank Andy L
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 1 week ago

Hello Andy! It was super great meeting you and your lovely family! I am so glad Josh got out to learn how to bike better while doing it in Nature, God's Playground! It was cute to see his sister Esther pick on him a little...More

Reviewed 1 week ago

Our group was well served with our punctual driver, Tom, getting us to the top of the trail and getting us set up with the bikes: tires were checked, seat heights adjusted, map and overview of trail presented. The drop off for bikes at the...More

Review collected in partnership with this attraction
Thank cmom16
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 1 week ago

Hello! Thanks for the great review of our business and myself personally, I thank you for your patronage! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service...More

Reviewed 1 week ago

The service was great and the bikes we rode were brand new. We got the bikes right at the start of the trail and were able to lock them up in the same spot when we returned from our rideMore

Review collected in partnership with this attraction
Thank neiheiserd
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 1 week ago

Hello Neil! Thanks for the great review of our business and I thank you for your patronage! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service to...More

Reviewed 2 weeks ago via mobile

Horrible service! Inconvenient website! We rented bikes Sat around 5pm, we planned to go the next day. The same evening I got an email that bikes have to be bonded with some shulle. It was Sat. evening and I hadn't checked email that day, so...More

Thank NadiPavlova
PoconoBikeRental, Guest Relations Manager at Pocono Bike Rental, responded to this reviewResponded 6 days ago

We are so sorry to hear this, Here at PoconoBikeRental.com, we work very hard to give each and every customer a good experience. Sometimes, however, being so ignorant to us on the phone, you fell short of both our personal expectations and the other VIP...More

Reviewed 2 weeks ago

We used the shuttle service to take my wife and from Glen Onoko State Park (free parking!) to White Haven to bike the Lehigh river rail trail. After a brief 30 minute ride to White Haven we rode the 26 mile rail trail back to...More

Review collected in partnership with this attraction
Thank hops70
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 2 weeks ago

Hello! Thanks for the great review of our business and myself personally, I thank you for your patronage! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service...More

Reviewed 2 weeks ago

Equipment and service were excellent. Bikes were in great condition. Shuttle was on time and comfortable. Personallized attention to our needs as this was our first time on the trail and our first time riding 29ers. Looking forward to doing it again later in the...More

Review collected in partnership with this attraction
Thank Walt_and_Mike
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 2 weeks ago

Hello Walt and Mike! Thanks for the great review and I thank you for your patronage! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service to all...More

Reviewed 4 weeks ago

Wow! What a great time my bff if 36 yrs had white water rafting. Staff was awesome, raft was top notch,More

Review collected in partnership with this attraction
Thank Kathy R
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 3 weeks ago

Hello Kathy! I love VIP guests like you that can plan ahead, show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service to all the peaceful, loving and kind souls like you! I am so glad you were...More

Reviewed 4 weeks ago

Tom was very helpful getting us started and on our way, although we only did a round trip from White Haven down to Rockport and back, I would recommend making sure you're in at least half decent health before going 8.5 miles each way (going...More

Review collected in partnership with this attraction
Thank bustednbroke
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 4 weeks ago

Hello Ethan! I will never forget your email address and moniker in this review it's hilarious! Again thank you for your patience last weekend and hope you had a super fun day biking with us! The trail does go "slightly" downhill at just a .5%...More

Reviewed 4 weeks ago

We had an amazing time! Tom was timely, professional, and had a wealth of good information and tips for us (including where to park.) The trip was a blast! Highly recommend Poconos bike rental!More

Review collected in partnership with this attraction
Thank jswingle2018
PoconoBikeRental, Owner at Pocono Bike Rental, responded to this reviewResponded 4 weeks ago

Hello! I love guests like you that can plan ahead, book early (NOT LAST MINUTE), show up on time, are courteous and grateful for what we provide which is EXCEPTIONAL customer service to all the peaceful, loving and kind souls like you! I am so...More

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Questions & Answers
Ask a question
PoconoBikeRental
22 August 2018|
Answer
Response from PoconoBikeRental | Property representative |
Yes, we offer the smallest trip size (less than 30 people), most personlized and instructive whitewater rafting and kayak tours on the world famous Lehigh River at 11am, 12pm and 1pm! Trips are available daily! Call us to... More
0
Votes
PoconoBikeRental
22 August 2018|
Answer
Response from PoconoBikeRental | Property representative |
Yes we offer VIP Shuttle Service from Jim Thorpe to Rockport, White Haven and Glen Summit. We also deliver bikes all over the Poconos for multi-day rentals!
0
Votes