DFDS Seaways - Ferry Crossings Newhaven-Dieppe

DFDS Seaways - Ferry Crossings Newhaven-Dieppe: Address, Phone Number, DFDS Seaways - Ferry Crossings Newhaven-Dieppe Reviews: 3.5/5

DFDS Seaways - Ferry Crossings Newhaven-Dieppe

DFDS Seaways - Ferry Crossings Newhaven-Dieppe
3.5

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3.5
358 reviews
Excellent
103
Very good
118
Average
62
Poor
36
Terrible
40

steve oconnor
Grimsby, UK76 contributions
May 2022
We are booked to use this service this summer having previously travelled Dover-Dunkirk. After making a booking i was informed by an acquaintance that, due to my age,i would have been entitled to a 20% discount. I then contacted the company who agreed and swiftly made a refund to my account. Superb service in this day and age. Will not hesitate to use this route in the future.
Written 24 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michael Luxmore
Eastbourne, UK7 contributions
May 2022
DFDS ask people to check in two hours before departure, but do not start boarding until 30-45 minutes before departure. The facilities in the terminal are basic. We travelled on Cote d'Albatre. The staff were friendly and helpful, except the lady in reception ion the outbound crossing, who seemed to resent being asked to look up from her book to give us information. Breakfast was quite expensive. No domes are provided to keep the food hot, so it is stone cold by the time you have queued for coffee and to pay. Thee ship's interior is tired. Scratched woodwork and reclining seats that don't all recline or have mechanisms missing, Some of the upholstery was cracked and scratched. Disembarking at Dieppe was quick, with the only delay at French immigration due to a computer glitch. The Duty Free shop is full of real bargains and the lady serving in there was wonderful. The return trip, on the same ship, was again blighted by the wait at Dieppe, sitting in the car on a blazing hot afternoon. The terminal facilities are worse than Newhaven. The toilets in the gents, all bar one had the seats missing. The dinner offering on the return was expensive and not inspiring. This crossing is reasonably priced, but it could be a little more expensive so the quality could be improved
Written 20 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Giulia T
1 contribution
May 2022 • Solo
I had to take this ferry to newhaven because I was travelling with my dog. This is the only ferry from France to Uk that allow dog if you are on foot passenger. They have 3 cages where they keeps cars as well. I was very worried because my dog is anxious puppy. It was very difficult to leave him in the cage with me going upstairs. He cried a lot. The staff was very nice and friendly. I asked them if I could go and check my dog now and then. I went twice downstairs during the 4 hours journey. When the boat arrived in newhaven they made me go downstairs before everyone else to get my dog safely. He was tired and scared but happy to see me again. I can't say anything bad about this company. They were nice and prepared. The ticket was cheap just 18 pound for the dog and 58 for me. I am very happy with the service that I received. Thank you again.
Written 19 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mark B
Hampshire, UK69 contributions
May 2022
I have never used this route beforehand but it seemed quite good value. I live quite near Portsmouth but their ferries were much more expensive. Few of us give much thought to the ferry to be honest. The port of Newhaven is very close to the end of the A road but is grotty with limited facilities ( bring a flask ). Waiting is tedious but is the same on most ferries. The crossing was a bearable 4 hours, the ship was fairly clean and the staff were helpful but most of us just want to get off. Getting off was quite slow but that was the French Douanes. There are very few facilities at the port of Dieppe so don't forger your snacks.

I would use again.
Written 16 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

spaspice
Bangkok6 contributions
Apr 2022 • Family
If Butlins-on-Sea is your thing, you’ll love this. Not for us. Found the whole experience dreadful. It’s a 4 hour crossing, but with the 2 hours of queuing at each end, it adds extra hours to the crossing, so more like 6-8 hours (we were 6.5 hours). Queues also for food, the loos and to disembark, which was tedious. Sunshine and calm sea conditions would be the only saving grace on this day crossing, as you could sit up on deck, but honestly, when is that ever likely?! Cabins are the only saving grace on the overnight crossing. If none are available, avoid at all cost.
Written 23 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CatherineG
Marans, France9 contributions
Apr 2022 • Couples
I just wanted to say thank you for the care that I received when I fainted on a recent
Dfds ferry from Dieppe to Newhaven. The staff could not have been kinder.
Written 22 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jenny Clarke
Horsham10 contributions
Mar 2022 • Couples
Where as I appreciate that all Ferry companies are under great financial strain at the moment I have to complain about how cold myself and my husband have been on our outward and inward bound trips (inside the ferry). On my return journey to the uk last week I was wearing a thermal vest, two jumpers, thermal sock, boots and a very heavily quilted jacket and I was still very cold! Sorry to moan but it could posdibly be putting a lot of people off of travelling with your ferry company?
Written 4 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MDonne
14 contributions
Sep 2021
The Newhaven-Dieppe ferry is still great way to go to France from the UK—a lazy trip, starting with croissant and a coffee, then a picnic with a beer from the bar, a wander around the deck, friendly staff, a snooze before the slog across France begins. I recommend it. The ferry port itself is another matter.
Another reviewer criticised the wait prior to boarding. In practice you don't have to arrive so early.
Written 12 March 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Warren H
Buckinghamshire, UK227 contributions
Mar 2022
If you enjoy queuing, you will love this service... Arrive 2 hours before the ferry as advised, sit in the car with no information about where to Queue... Cars in Front start to move, move forward inch by inch until you reach a booth and a joyless person checks in... then join another Queue with no information. Next 20 minutes before the ferry is supposed to leave, you follow the leader onto the ferry and circle around inside until told to stop. Oh and don't think because you are one of the first on the boat you will be the first off... oh no, sit there in the car for an hour after it has docked waiting to get off!
On board you will find a Bar with a choice of drinks and poor snacks, £3.80 for a Ham and Cheese baguette. Or, you could go to the buffet for overpriced poor quality Hot food. Toilets that are out of order or covered in Vomit! The ferry was freezing inside, oh and don't forget to wear a ridiculous mask to walk around the Ferry but sit down and take it off! When is this circus going to end? Wifi on board is ridiculous, it might be free, but you are restricted to 150mb per crossing and the speed is akin to a Slug on Sand!
It would be fair to say, I will never use this service again. it's no wonder the ferries are still struggling even after all these years after the Chunnel opened.
Written 7 March 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

bob p
1 contribution
Sep 2021
Very helpful & friendly people on the phone & on the ferry. Easy to change our booking for the return to the UK a few days later to avoid the PCR test in France. OK not as swish & fast as Eurotunnel & the on-ferry duty free is a bit small, but cheaper & who cares, we managed to get enough sleep on the night crossings to continue our journeys & we bought all our wine, spirits & chocolate in France where it's even cheaper! The only bad bit was after leaving Newhaven port, it chucked it down with rain for about 5 minutes but you can;t blame DFDS for that - there's plenty of imbeciles in the UK government that you can blame.
Written 9 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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