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The Retreat Southwold

Open Now: 9:00 AM - 7:00 AM
Open today: 9:00 AM - 7:00 AM
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Review Highlights
Fabulous place

In Southwold for two weeks and have been twice for a massage and will be visiting for a facial... read more

Reviewed 18 July 2018
Clare G
,
Crewe, United Kingdom
Floated out!

Had a fabulous hot stone massage with Alex. Very relaxing and totally indulgent. Would thoroughly... read more

Reviewed 5 April 2018
Deborah S
,
Derby
via mobile
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Traveller Overview
  • Excellent88%
  • Very good5%
  • Average2%
  • Poor0%
  • Terrible5%
Travellers talk about
“pedicure”(9 reviews)
“hairs”(6 reviews)
About
Open Now
Hours Today: 9:00 AM - 7:00 AM
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Contact
61 High Street, Southwold IP18 6DJ, England
Website
+44 1502 724245
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Reviews (40)
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1 - 10 of 40 reviews
Reviewed 3 August 2018 via mobile

Had a full leg and bikini wax the therapist really lovely but came home covered in wax and when looked closer the underneath of my bikini area has just been left there are literally two patches of hair either side of my upper leg in...More

Thank Sami1311
Retreat-Southwold, Owner at The Retreat Southwold, responded to this reviewResponded 4 August 2018

Dear Sami1311, Thank you for your review, I was extremely surprised to have received such a negative review and that you received such a poor service from one of our therapists. If you could get in contact with us we will arrange to carry out...More

Reviewed 18 July 2018

In Southwold for two weeks and have been twice for a massage and will be visiting for a facial before I go home. I have had many massages but would say these have been amongst the best. Lovely place and Alex was very welcoming. Just...More

Thank Clare G
Retreat-Southwold, Owner at The Retreat Southwold, responded to this reviewResponded 19 July 2018

Clare, many thanks for taking the time to provide us with such a wonderful review. We are so happy that you enjoyed your treatments and we look forward to seeing you again soon.

Reviewed 5 April 2018 via mobile

Had a fabulous hot stone massage with Alex. Very relaxing and totally indulgent. Would thoroughly recommend. Floated all the way home.

Thank Deborah S
Retreat-Southwold, Owner at The Retreat Southwold, responded to this reviewResponded 6 April 2018

Many thanks for taking the time to write us such a great review. So glad you enjoyed your treatment and we look forward to seeing you again soon.

Reviewed 17 March 2018 via mobile

A very enjoyable and relaxing full body massage and facial with Rebecca. My neck and shoulders felt really good afterwards. I would definitely recommend.

1  Thank antstutch
Retreat-Southwold, Owner at The Retreat Southwold, responded to this reviewResponded 6 April 2018

Thank you for proving us with your kind review. Glad that you enjoyed your treatment and we look forward to seeing you soon.

Reviewed 27 November 2017

The start to a week away from the hustle and bustle of busy life started with a full body massage with Rebecca. Just floated away whilst she expertly pummelled away the tension. Very friendly staff, clean and pleasant environment. Made to feel very welcome.

Thank justasuffolkgirl
Retreat-Southwold, Owner at The Retreat Southwold, responded to this reviewResponded 6 April 2018

Great to hear that you enjoyed your treatment. Many thanks for the kind review and we look forward to seeing you again soon.

Reviewed 22 November 2017

Rebecca was excellent. Attentive, welcoming and good at her job. The staff at The Retreat were also very good and I will certainly return. Thanks again.

Thank SamBorrer
Retreat-Southwold, Owner at The Retreat Southwold, responded to this reviewResponded 6 April 2018

Thanks for your review. Great to hear that the staff are doing a fantastic job and that your were very pleased with your treatment. Take care and look forward to seeing you soon.

Reviewed 14 November 2017

A friendly, approachable salon which provides an efficient service.Clean and comfortable treatment rooms.

Thank DinahC2013
Retreat-Southwold, Owner at The Retreat Southwold, responded to this reviewResponded 16 November 2017

Many thanks for taking the time to complete this review. We are very glad that you enjoyed your experience and look forward to welcoming you again soon.

Reviewed 13 November 2017

I felt the massage was not long enough ( 30 mins) After massage was completed felt abandoned by Therapist & had to negotiate the 2 flights of very steep stairs alone after helping myself for a hot water drink! Therapist very good at the actual...More

Thank Ezz2013
Retreat-Southwold, Owner at The Retreat Southwold, responded to this reviewResponded 16 November 2017

Sorry to hear that your massage was not long enough. It appears that you had a back, neck and shoulder massage and the treatment time for this is 30 minutes. We also offer a full body massage which lasts 1 hour. Our treatment times are...More

Reviewed 12 November 2017

I was given an appointment at short notice by a polite and considerate receptionist, I did not have to wait when I arrived. The therapist Rebecca was professional and responsive to my requirements. My 4 week headache has receded, many thanks.

Thank Alice F
Reviewed 10 November 2017 via mobile

Very efficient and friendly staff. Emily was very friendly and explained what she was going to do. A good visit. I would recommend The Retreat for beauty treatment.

Thank BarbaraGellatly
Retreat-Southwold, Owner at The Retreat Southwold, responded to this reviewResponded 16 November 2017

Thank you so much for you honest review and we are glad that you enjoyed your visit. We hope to see you again soon.

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