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Better Moments AS

Isdammen 1, Longyearbyen 9170, Norway
+47 400 95 965
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Review Highlights
Almost perfect

We used Better Moments for two different tours: Walrus Safari and Catch of the Day. Walrus... read more

Reviewed 4 days ago
_xKeu_
,
Dubai, United Arab Emirates
Short term cancellation of our pre-booked boat trip

10 days prior the take-off our boat trip (catch of the day) was cancelled due to schedule mistakes... read more

Reviewed 5 days ago
a_hering
,
Leipzig, Germany
Read all 502 reviews
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Overview
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Better Moments AS is a tour operator that aims to offer their guests that little extra. Our excursions are managed by our professional and experienced tour guides and the groups are small. We offer exclusive snowmobile- and boat safaris.
  • Excellent87%
  • Very good8%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“snowmobile trip” (31 reviews)
“the east coast” (31 reviews)
Suggested Duration: More than 3 hours
LOCATION
Isdammen 1, Longyearbyen 9170, Norway
CONTACT
Website
+47 400 95 965
Write a ReviewReviews (502)
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All reviews
"catch of the day"
in 59 reviews
"snowmobile trip"
in 31 reviews
"the east coast"
in 31 reviews
"polar bear"
in 46 reviews
"soup"
in 15 reviews
"great trip"
in 19 reviews
"blue whale"
in 9 reviews
"chocolate cake"
in 5 reviews
"evening trip"
in 7 reviews
"small group"
in 18 reviews
"warm lunch"
in 4 reviews
"guide eli"
in 4 reviews
"ny alesund"
in 8 reviews
"small boat"
in 3 reviews
"fast boat"
in 3 reviews
"summer adventure"
in 3 reviews
"boat captain"
in 3 reviews
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1 - 10 of 338 reviews

Reviewed 4 days ago

We used Better Moments for two different tours: Walrus Safari and Catch of the Day. Walrus Safari: We had luck and the weather allowed us to reach the walrus island in very good time. There were last 7 walruses on the beach still enjoying the...More

Thank _xKeu_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago

10 days prior the take-off our boat trip (catch of the day) was cancelled due to schedule mistakes of the company. They helped us to find alternatives so our anger was gone quickly.

Thank a_hering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We went on the Walrus safari. It was awesome, the walrus’ were there and we had a good lunch. Great day out, highly recommended.

Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 3 weeks ago

Awesome trip! Our guide Eli was incredible - very knowledgeable, helpful, he gave constant support and took care of us constantly. He is open-minded story teller. Everything was really precisely and professionally organised. We have everything we needed. Firstly,after they pick you up from the...More

Thank AlexaKPL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The guide picked me up at my hotel at the stated time. I was positively surprised to learn that they did not cancel even if I was the only one who had booked. The guide focused on safety all the way. The weather was not...More

Thank peeteecruizer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2018 via mobile

I took three tours with Better Moments: Icebreaker kayaking, Walrus safari and snowmobile summer adventure. The kayaking and snowmobile tours are excellent and delivered as promised. The walrus safari is very far and subject to sea conditions, we could not complete it and was a...More

Thank 999keyurb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2018 via mobile

We experienced a great walrus safari. It met our expectations completely. We saw approximately 50 walruses and we were able to make beautiful pictures of these impressive animals. Our guide, Martin, is a very experienced nice guy. There was also enough food/drinks on board. If...More

Thank _r_staveren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2018 via mobile

Our family of five (three teenagers) took this trip a few days ago. I can’t say enough about the guides. They went out of their way to show us a pleasant experience. There were a total of 10 people kayaking that day plus on of...More

Thank rphbaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2018

It was an amazing experience overall. We have taken two trips with Better Moments, the Catch of the Day and the Walrus Safari. We weren't lucky enough to see animals other than birds on our first trip, but the second time we saw a wonderful...More

1  Thank malsoso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2018

This is a once-in-a-lifetime trip. We and 10 others (max capacity of 12) were paired up in tandem sit-in kayaks to paddle out to the Sveabreen glacier. It was excellent!! Better Moments picked us up at our hotel on time, took us to their facilities...More

1  Thank David82409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
63meerap
6 February 2018|
AnswerShow all 4 answers
Response from BetterMoments | Property representative |
Hello Meera, Thanks for your message. In Ocotober, you can definetely do some hiking on Svalbard. It will be a bit cold for kayaking, but you could take a boat trip instead. In october we offer daily fjord safaris called... More
1
Vote
donaldsc
26 December 2017|
AnswerShow all 4 answers
Response from Doug_from_Chicago | Reviewed this property |
Forget polar bears. Don't even count on walrus, though it is likely they are there. I was in Svalbard on June 29 and there were three walrus on the point and it was rainy and miserable. I went back on a different excursion 3... More
1
Vote
Ozgur G
Hi, The contact box in your website is not working, so I am sending my message from here. Yesterday I had a conversation with Sara on the phone, she was so kind and helpful. I am intending to visit Svalbard between 15-18 September, and I want to increase my chance to spot the polar bear family (mother and two cubs) or whales and shoot photos and videos of them with my full gear. I noticed that you also have photo trips that allow time to the photographer to shoot wildlife, and more focused on the action, which is better than a regular trip. I kindly request you to guide me on this and provide your prices for this photo trip. Your reply today is important, since I have to choose between Svalbard of Reine, in case my possibility to spot wildlife is very low, I will head towards Reine to spot Aurora Borealis. Kind Regards, and hoping to meet you. Ozgur Guney
9 September 2017|
AnswerShow all 2 answers
Response from BetterMoments | Property representative |
Hello Ozgur, Thank you for letting us know about the contact box. We are working on fixing it, but in the meantime, you can send an email to info@bettermoments.no. I'm sorry that I was not able to answer you earlier... More
0
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