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Review Highlights
A must visit to find out information on Derby

We usually make the Information Centre our first stop in a new town, and this was what we did in... read more

Reviewed 1 week ago
Dobbo_13
,
Sydney, Australia
Very good

The visitor centre is well stcked with information and the staff very friendly and helpful... read more

Reviewed 27 August 2018
Adventurers049
,
Brisbane, Australia
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Traveller Overview
  • Excellent46%
  • Very good40%
  • Average9%
  • Poor1%
  • Terrible4%
Travellers talk about
About
The Derby Visitor Centre can tell you all there is to know about Derby including 'things to see and do' tours to experience, explore the history or just sit back and relax. The Derby Visitor Centre offers a free booking service for all tours and...more
Contact
30 Loch Street | Kimberley Region, Derby, Western Australia 6728, Australia
Website
+61 8 9191 1426
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Reviews (120)
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Show reviews that mention
All reviews very helpful staff well worth a visit modern facility special mention gibb river road general information three times great video great info useful information nice souvenirs local area interesting displays great range tide times day tour gold coin donation
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1 - 10 of 115 reviews
Reviewed 1 week ago

We usually make the Information Centre our first stop in a new town, and this was what we did in Derby. Very helpful staff (thanks Evette), who put me onto a flight over Horizontal Falls and Montgomery Reef. They made the booking and handled it...More

Thank Dobbo_13
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 1 week ago

Thank you for your kind review, we pride ourselves on our centre and our staff. Hope you enjoyed your flight over the stunning Buccaneer Archipelago.

Reviewed 2 weeks ago via mobile

Thankyou ladies for your help with booking our Triple Wammy Flight. Fantastic. The video was very interesting to watch giving an overview of the area. Lots of souvenirs, books and tidal info.

Thank julesrick
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 2 weeks ago

OUr pleasure, Thank you for your review, the Visitor Centres throughout WA are a must stop on your journey through any town. Full of local knowledge for the traveller.

Reviewed 27 August 2018

The visitor centre is well stcked with information and the staff very friendly and helpful too. They helped us find our accomodation.

Thank Adventurers049
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 28 August 2018

Thank you for your review, we pride ourselves on our staff and our centre.

Reviewed 20 August 2018

This Centre is full of useful information about the local area and the whole of the Kimberleys. All the resources are laid out in an orderly fashion and well maintained. The information and retail items were all relevant, interesting and well displayed. The tidal information...More

Thank Joann T
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 21 August 2018

Thank you for you review, we are very proud of the Centre and it staff. Visitor Centres throughout WA are a must stop venue when visiting any town.

Reviewed 16 August 2018 via mobile

The title says it all. The staff are friendly and helpful and the information and resources are really extensive. Also a great place for souvenirs or gifts.

Thank Zaccarat
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 19 August 2018

Thank you for your review, the Visitor Centres throughout WA are a must stop on your journey through any town. Full of local knowledge for the traveller.

Reviewed 5 August 2018

If you come to Derby, and you should, the first port of call should be the Visitor Centre. The staff are friendly and helpful with everything from tours to tide times. They have information about all of WA, not just the local area. We collected...More

Thank Alex W
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 7 August 2018

Thank you for your review. We try and keep up to date with all the goings on and advised all the best places to visit while in town. Visitor Centres are a worth while stop where ever you are visiting.

Reviewed 29 July 2018 via mobile

This is an exceptionally good information center. Lots of info for the local & surrounding areas & booking can be made for tours etc. Very helpful & informative staff as well as interesting displays & lots of gifts, cards etc. This center even posted me...More

Thank Margaret A
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 30 July 2018

Thank you for your review, we pride ourselves on our staff and our centre and feel very privileged to work in such wonderful surroundings.

Reviewed 28 July 2018 via mobile

Derby has a fine, spacious information centre with friendly staff. On arrival during July we found the March weather forecasts posted on the door. We sought updated information on the status of the Gibb River Road but the staff member on duty had little information...More

Thank Ian E
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 30 July 2018

Sorry you feel this way, New Road Conditions are only posted when the relevant authorities have changes to be made. This occurs frequently during the wet season when roads are continually opening and closing. During the Dry season there are no road reports once roads...More

Reviewed 23 May 2018

A lovely information centre, plenty of information available including a short movie to watch and some souvenirs to purchase, Staff were knowledgeable.

Thank Michael D
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 25 May 2018

Thank you for your review, the Visitor Centres are a must stop on your journey through any town.

Reviewed 3 May 2018

We were in town for at least a day and went to look for information. Parking was good. Toilets not open and sent to civic centre which were extremely ordinary. The staff were not real open and friendly but we got enough information for our...More

Thank SandyFord16
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 7 May 2018

Unfortunately the Derby Visitor Centre does not have public toilets as the Civic Centre located 50 meters behind us have public toilets run by the Shire of Derby West Kimberley. Disappointed to hear that you found our staff unfriendly.

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