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Derby Visitor Centre

30 Loch Street | Kimberley Region, Derby, Western Australia 6728, Australia
+61 8 9191 1426
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Review Highlights
Good Service

A lovely information centre, plenty of information available including a short movie to watch and... read more

Reviewed yesterday
Michael D
,
Triabunna, Australia
2018 WA visit

We were in town for at least a day and went to look for information. Parking was good. Toilets... read more

Reviewed 3 weeks ago
SandyFord16
,
Hervey Bay, Australia
Read all 112 reviews
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The Derby Visitor Centre can tell you all there is to know about Derby including 'things to see and do' tours to experience, explore the history or just sit back and relax. The Derby Visitor Centre offers a free booking service for all tours and accommodation, both in Derby and the rest of Australia's Northwest.
  • Excellent46%
  • Very good41%
  • Average8%
  • Poor1%
  • Terrible4%
Travellers talk about
LOCATION
30 Loch Street | Kimberley Region, Derby, Western Australia 6728, Australia
CONTACT
Website
+61 8 9191 1426
Write a ReviewReviews (112)
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All reviews
"very helpful staff"
in 10 reviews
"well worth a visit"
in 8 reviews
"modern facility"
in 3 reviews
"special mention"
in 3 reviews
"gibb river road"
in 7 reviews
"three times"
in 2 reviews
"great video"
in 2 reviews
"nice souvenirs"
in 2 reviews
"horizontal falls"
in 5 reviews
"great range"
in 2 reviews
"gold coin donation"
in 2 reviews
"for sale"
in 5 reviews
"on display"
in 3 reviews
"maps"
in 8 reviews
"key"
in 7 reviews
"kimberley"
in 9 reviews
"enquiries"
in 2 reviews
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1 - 10 of 107 reviews

Reviewed yesterday

A lovely information centre, plenty of information available including a short movie to watch and some souvenirs to purchase, Staff were knowledgeable.

Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We were in town for at least a day and went to look for information. Parking was good. Toilets not open and sent to civic centre which were extremely ordinary. The staff were not real open and friendly but we got enough information for our...More

Thank SandyFord16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 2 weeks ago

Unfortunately the Derby Visitor Centre does not have public toilets as the Civic Centre located 50 meters behind us have public toilets run by the Shire of Derby West Kimberley. Disappointed to hear that you found our staff unfriendly.

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Reviewed 4 weeks ago via mobile

Great place just to hang out in its full of info & history & photos & lady behind desk suggested a few good spots: one walk unfortunately was still in need of clearance & The Gibbs Road actually opened the day we passed through even...More

Thank Restless59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby_Visitor_Centre, Manager at Derby Visitor Centre, responded to this reviewResponded 3 weeks ago

So glad you enjoyed our centre, yes the Joon Joo Botanical trail may still be a bit overgrown for some peoples liking,it has a planned working bee coming up in early May. As for the Gibb River Road, we assume you meant the Fairfield Leopold...More

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Reviewed 19 October 2017

Great info centre and even better staff to help you. Of course, you have the thousands of leaflets and pamflets, but those could not introduce me to 'the best breakfast place in town'. Luckily, one of the staff informed me on a lot of these...More

Thank Marcell1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 24 October 2017

Thank you for your review. We try and keep up to date with all the goings on and advised all the best places to visit while in town. Visitor Centres are a worth while stop where ever you are visiting

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Reviewed 26 September 2017

On the main street of town with car park and on street parking the Visitor centre was very good. On site there was a number of local stories including some of the timber from the old jetty on display. There were souvenirs for sale so...More

Thank 188petere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 28 September 2017

Thank you for your review. Glad you enjoyed your time with us in Derby. There is much more to see but please come and see us at the Derby Visitor Centre to get information on all the sites of interest.

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Reviewed 21 September 2017

Definitely worth a visit. We were heading westward, and called in here to find out information re the Gibb River Road, as we were hearing some interesting stories about the state of the road. They couldn't really help on that aspect, but we ended up...More

Thank Chrissie195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 26 September 2017

Thank you for your review, unfortunately conditions on the Gibb River Road are constantly changing. The Derby Jetty Wharf area is one of the highlights enjoyed by visitors and locals alike and the sunsets can be stunning at this location.

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Reviewed 10 September 2017

We only had 4 days in Broome, but thought we'd drive to Derby for a few hours, it was a Monday and was surprised to see everything closed, so we come here to the visitor centre to see if there were at least any cafes...More

Thank Tracey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 11 September 2017

That is unfortunate you felt that way about Derby and the Visitor Centre. The Derby Visitor Centre staff have information on most things across the West Kimberley area and questions from customers can cover a very vast spectrum of subjects and one of the first...More

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Reviewed 23 August 2017 via mobile

Dropped in here to get the usual information, the staff were extremely friendly and went out of their way to help. The centre is very clean and has plenty of info on the area along with good souvenirs. Well worth a visit.

Thank Randy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 26 August 2017

Thank you for your kind review. We are proud of both the centre and the staff at the Derby Visitor Centre.

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Reviewed 23 August 2017 via mobile

I was looking for information about camping spots but was just handed a map and told here are the two caravan parks in town - not very informative - and when I said one was already full she shrugged and turned away.More

Thank Lana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 26 August 2017

We are sorry to head you have had a bad experience. There are two caravan parks in town, with Birdwood downs located about 15kms up the Gibb River Road which has a campgrounds which are not powered. The smaller caravan park does only have 20...More

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Reviewed 1 August 2017 via mobile

After making a booking and paying the entire amount for the overnight stay on the Horizontal Falls Adventures, 3 months prior to the date of the booking. We were advised by the Derby Visitor Centre on the date of the booking! After arriving in Derby...More

Thank melgianni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby_Visitor_Centre, Manager at Derby Visitor Centre, responded to this reviewResponded 2 August 2017

Thank you for your review of the Derby Visitor Centre. I was advised of the situation of your booking. I am not sure how the mistake occurred, but my staff did do all they could to try and rectify the booking. Online bookings are first...More

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Nearby
Nearby HotelsSee all 3 hotels in Derby
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Nearby Restaurants
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Nearby Attractions
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Boab Prison Tree
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Derby Jetty & Wharf
77 reviews
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