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Oceanwise Whale Shark Expeditions

Features Animals
Maidstone Crescent, Exmouth, Western Australia, Australia
+61 447 089 752
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Review Highlights
Terrible Customer Service - waste of money

From day one I was ringing chasing this company after I made my booking. The day we went out we... read more

Reviewed 18 April 2016
amy d
,
Perth, Australia
Great day but very poor customer service

We had a great day out on the reef with the excellent crew. Unfortunately, we have not seen a... read more

Reviewed 27 October 2014
Sanne W
via mobile
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Overview
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Unlike any other whale shark tour on the Ningaloo, Oceanwise Expedition's 'Whale Shark Snorkel and Marine Safari' combines adventure-filled ecotourism and marine research to facilitate education and conservation, helping to protect whale sharks and the Ningaloo Coast World Heritage Area
  • Excellent90%
  • Very good5%
  • Average1%
  • Poor3%
  • Terrible1%
17 Apr 2016
“Terrible Customer Service - waste of money”
26 Oct 2014
“Great day but very poor customer service”
LOCATION
Maidstone Crescent, Exmouth, Western Australia, Australia
CONTACT
Website
+61 447 089 752
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1 - 10 of 60 reviews

Reviewed 18 April 2016

From day one I was ringing chasing this company after I made my booking. The day we went out we did not see a whale shark and were promised a free swim valid for the next 2 seasons. I have now found out through the...More

1  Thank amy d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2014 via mobile

We had a great day out on the reef with the excellent crew. Unfortunately, we have not seen a whaleshark. That was not the unsatisfying part but the crew promised us to get a refund. After a lot of stress, phone calls and emails, we...More

3  Thank Sanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2014

Full of knowledge, these guys are great hosts and your trip helps real research on these amazing animals!! Thanks :)

Thank SharkMadd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 September 2014

It was a great day. We did see whale sharks, humpback whales and three different types of dolphins. The staff were pleasant and professional. BUT, and I consider this to be a big BUT we were promised photos of our day. There was even a...More

1  Thank Corinna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

I chose these guys because they're a group of researchers so the money you pay being on board means that they can charter their boat to research the whale sharks and for future conservation of these sharks. I had an amazing time, the team were...More

1  Thank Fifi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

We went out at the end of June and had an absolutely fantastic day. The staff could not help you enough and Suzanne was particularly fantastic at educating all on board. I usually leave the complaining to someone else but my issue is that we...More

3  Thank lauren V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014 via mobile

If you want to feel like you are really contributing to the conservation and research of these amazing animals then your only choice is Oceanwise! Added bonus is that the staff are really friendly, knowledgable, safe and know where the big fish are. We saw...More

Thank channing_jae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

I went on the Oceanwise Expeditions Whaleshark swim tour in late June 2014 and we had a once in a lifetime day. We had amazing weather, very little swell, and swam with 6 different whale sharks - one of which was 9 m long! We...More

Thank ernwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

We were 3 familes with 9 kids ranging from 4 to 12 years old. We had an amazing, memorable day with the whale sharks, equally spectaculour mantarays and numerous humpback whales. Ben and the team were most accomodating in changing our day when the weather...More

Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

This was definitely the best day of my west coast trip. The staff were all really helpful and friendly, and made the experience informative as well as exciting as they told us all about the whale shark and the research they were carrying out to...More

Thank emma_carling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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