We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Isles of Scilly Tourist Information Centre

Closed Now: 9:00 AM - 1:00 PM
Open today: 9:00 AM - 1:00 PM
Share
Review Highlights
The Helpful and Pleasant Staff of the Tourist Information Centre

When holidaying on Scilly we always make the T.I.C. our first port of call to find out what is... read more

Reviewed 1 week ago
Tony M
,
Sturminster Newton, United Kingdom
Walk Scilly event

Often visit the TIC. This year I ordered Walk Scilly tickets for various events. The impending... read more

Reviewed 3 weeks ago
Caroline C
,
Peterborough
Read all 125 reviews
21
All photos (21)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent63%
  • Very good28%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
About
The Isles of Scilly Tourist Information Centre provides a range of information and services for visitors and local residents. This includes boating times & tickets, weekly 'What's On' sheet and short term accommodation availability. We also stock...more
Closed Now
Hours Today: 9:00 AM - 1:00 PM
See all hours
Suggested duration: < 1 hour
Contact
Porthcressa Bank, Hugh Town, St. Mary's, TR21 0JL, England
Website
+44 1720 620600
Call
Most Helpful Positive Review
Reviewed 10 August 2016

The office is conveniently located in Hugh Town. We needed to secure accommodation when our Skybus plane was cancelled because of poor weather. There were other people in the same predicament. That is to say .... no means of getting to the mainland and nowhere...More

1  Thank Jennifer259
IOS-TIC, TIC assistant at Isles of Scilly Tourist Information Centre, responded to this reviewResponded 11 August 2016

Thank you very much for your kind review. I'm so glad we were able to help. I hope you enjoyed your stay on the islands.

Most Helpful Critical Review
Reviewed 21 September 2017

I went there and spoke to a brown haired lady and said we were on a short visit and that we wanted to take the advertised Red Bus Tour and that we only had a couple of hours before we had to catch the Scillonian...More

2  Thank 692austin
Margaret W, Manager at Isles of Scilly Tourist Information Centre, responded to this reviewResponded 11 October 2017

We're sorry to hear that you had such a disappointing experience during your recent visit to the islands and in particular, that the Tourist Information Centre gave the impression of being disinterested and were in any way unhelpful. We pride ourselves in our customer service...More

Reviews (125)
Filter reviews
119 results
Traveller rating
76
32
7
3
1
Traveller type
Time of year
LanguageEnglish
More languages
76
32
7
3
1
Show reviews that mention
All reviews helpful staff free leaflets a couple of times port of call gets busy lovely view their job tourist office tide times up to date for sale porthcressa beach wonderful location boat tickets isles of scilly hugh town other islands
FilterEnglish
Updating list...
1 - 10 of 119 reviews
Reviewed 1 week ago

When holidaying on Scilly we always make the T.I.C. our first port of call to find out what is going on in the way of Theatre or Concert programmes and they are always very helpful with this so that we don't miss out on a...More

Thank Tony M
Reviewed 3 weeks ago

Often visit the TIC. This year I ordered Walk Scilly tickets for various events. The impending storm caused some cancellations and rearranging. I received a telephone call from Annie explaining this and the offer to rearrange. On arrival I called in to pick up my...More

Thank Caroline C
Reviewed 3 weeks ago

A lovely modern building set behind Porthcressa beach. It is packed full of leaflets and books about the Isles of Silly, and the staff were very knowledgeable. There are a couple of crafts by local people. The staff were very friendly and helpful. There are...More

Thank Teide_Orca
Reviewed 4 weeks ago via mobile

Popped into the TIC a couple of times during our stay, very friendly helpful staff, lots of information and maps and a few local craft items for sale.

Thank HazzaNorfolk
IOS-TIC, TIC Assistant at Isles of Scilly Tourist Information Centre, responded to this reviewResponded 4 weeks ago

Thank you for your kind review. I'm glad we were able to help and I hope you enjoyed your time in Scilly.

Reviewed 3 October 2018

WE needed detailed information whilst visiting the Isles (actually in in May 2017) - got loads - and even printed out our boarding passes for the flight home!

Thank Tony T
IOS-TIC, TIC Assistant at Isles of Scilly Tourist Information Centre, responded to this reviewResponded 4 weeks ago

We are always happy to help if we can. Thank you for your review.

Reviewed 29 September 2018

The folk in the TIC were amazing, helpful and informative with plenty of suggestions for what to do next. We had three days and asked what to do on day three, having walked on St Mary’s and ‘done’ Tresco’. They recommended St Agnes and what...More

Thank LameyBoy
IOS-TIC, TIC assistant at Isles of Scilly Tourist Information Centre, responded to this reviewResponded 1 October 2018

Wow, what a lovely review! Thank you so much, I'm pleased you enjoyed your trip to St. Agnes and your time on Scilly.

Reviewed 22 September 2018 via mobile

We sailed past the Scilly Islands en route from NYC to Rotterdam. They were so lovely that I wanted to hurl myself off the ship and swim to shore.

Thank califcasl
IOS-TIC, TIC assistant at Isles of Scilly Tourist Information Centre, responded to this reviewResponded 1 October 2018

That would have been some swim! Hopefully one day you will get to visit our beautiful islands.

Reviewed 18 September 2018

E mail before going to the Scillies, about food delivery,had a very quick response, which was most helpful,thank you!!

Thank iminthebath
IOS-TIC, TIC Assistant at Isles of Scilly Tourist Information Centre, responded to this reviewResponded 19 September 2018

Thank you for your kind review. I'm glad we were able to help.

Reviewed 12 September 2018

If you are on holiday on the Isles of Scilly then stop here. They are very helpful you can pick up a weekly guide to the islands events.

Thank Susan J
IOS-TIC, TIC Assistant at Isles of Scilly Tourist Information Centre, responded to this reviewResponded 12 September 2018

Thank you for your kind review. We are always happy to help if we can.

Reviewed 7 September 2018 via mobile

Always helpful, cheerful, & able to give good advice on everything from the food festival to the ferry times & tides. A trip to Scilly without stopping by is a trip you didn't get the most out of. And on a fab beach!

Thank Mark74UK
IOS-TIC, TIC Assistant at Isles of Scilly Tourist Information Centre, responded to this reviewResponded 12 September 2018

Many thanks for your lovely review. We're always happy to help when we can.

View more reviews
Nearby
Nearby HotelsSee all 6 nearby hotels
Schooners Hotel
197 reviews
.15 km away
Bell Rock Hotel
313 reviews
.17 km away
Atlantic Inn
476 reviews
.23 km away
St. Mary's Hall Hotel
463 reviews
.26 km away
Nearby RestaurantsSee all 36 nearby restaurants
The Galley Resturant
337 reviews
.09 km away
On the Quay
93 reviews
.44 km away
Spirit Bar and Restaurant at St Mary's Hall Hotel
100 reviews
.26 km away
The Island Bakery
152 reviews
.28 km away
Nearby AttractionsSee all 32 nearby attractions
Isles of Scilly Camera Obscura and Cabinet of Curiosities
57 reviews
.25 km away
Garrison Walls
62 reviews
.17 km away
Silver Street Gallery
15 reviews
.07 km away
Questions & Answers
Ask a question
RSVPSuzanne
16 March 2018|
Answer
Response from IOS-TIC | Property representative |
Hi. I'm sorry but we are unaware of anything at present. if you would like to contact the TIC with your details we can add you to the waiting list for cancellations. Kind regards.
0
Votes