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DW Sports Fitness

Parsonage Retail Park Parsonage Way | Parsonage Retail Park, Leigh WN7 5SJ, England
+44 844 249 5346
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Poor customer service at head office

Joined the gym last year in the Wirral and found the staff really friendly. However I moved away... read more

Reviewed 5 January 2018
LorrayneChester
,
Bromborough, United Kingdom
via mobile
Disgruntled member

I have been a member at the Sunderland club now since the day it opened. Like many other members we... read more

Reviewed 3 October 2017
sandrac58
,
Sunderland, United Kingdom
via mobile
Read all 21 reviews
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Overview
  • Excellent33%
  • Very good23%
  • Average0%
  • Poor4%
  • Terrible40%
4 Jan 2018
“Poor customer service at head office ”
3 Oct 2017
“Disgruntled member”
Suggested Duration: < 1 hour
LOCATION
Parsonage Retail Park Parsonage Way | Parsonage Retail Park, Leigh WN7 5SJ, England
CONTACT
Website
+44 844 249 5346
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1 - 10 of 21 reviews

Reviewed 5 January 2018 via mobile

Joined the gym last year in the Wirral and found the staff really friendly. However I moved away from the area so had to cancel my membership and this is where the problem started. I would not recommend anyone getting a membership in less you...More

Thank LorrayneChester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

I have been a member at the Sunderland club now since the day it opened. Like many other members we are now been constantly fobbed off by excuse after excuse. I go only to use the pool, steam room and Jacuzzi. The pool always seems...More

2  Thank sandrac58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2017

I have been a member of Ewell club for a year and what a total waste of money! Actually getting a class booked is about as successful as getting a doctors appointment! If you miss the 8.30 booking rush, you can forget a regular session...More

3  Thank Princessdiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 July 2017

DW has a Gym, sauna, swimming pool, jaccuzi and a cafe, the gym is never too busy and they have a great ranch of equipment, they also do classes in pilates, yoga, spin, piyo and I think they do a high intensity work out class...More

Thank Anne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2017 via mobile

Cannot return a pair of trainers after wearing them INDOORS for 15 minutes to realise they hurt your feet! Disgusting attitude from manager - "their Reebok they shouldn't hurt" - didn't realise you were a foot expert! Disgusting attitude from customer service - "you should...More

Thank JeniHJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2017 via mobile

Be wary of any deals they may have. In February my sister joined and much to my surprise they said I would get a free month. This would have been fantastic apart from the fact that it is now May I am yet to receive...More

1  Thank prue10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2017

Been a member for over two years now, I go to spin class, Yoga, Body pump. Theres lots of other classes to choose from, Lovely pool and steam room, nice gym. Nice staff, very helpful. I would recommend DW Sports Fitness

Thank 47Eileen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2017 via mobile

I have been a contracted student member at the Ipswich club for a year now. At a glance, through beginners eyes it seemed like a well run, together gym. However, it has proven itself not to be. There are so many problems with the practices...More

1  Thank Carmen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2017 via mobile

Sorry but I know go to how bridge £30 for the month can use from 6am till 9pm pluses all classes are in with the prise and swimming sauna a lot more for your money

4  Thank haze400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2016

First gym I joined and have been a loyal member for a couple of years. However, there plenty of better options out there such as fitnessfirst, puregym and excercize4less in terms of customers service, membership price and flexibility in contracts/membership. As I'm a student that...More

6  Thank Patrick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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