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Bigfoot Hostel and Volcano Boarding

Leon, Nicaragua
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Bigfoot Hostel and Volcano Boarding
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Steph H wrote a review Nov 2021
4 contributions1 helpful vote
The hostel We booked to stay one night at Bigfoot as this seemed to be the only option when I was trying to book a León to La Ceiba shuttle. Here is a run down of our experience: We arrived late afternoon and were told our private room had a shared bathroom (no mention of this when I had been messaging to book.) The showers and toilets are across the other wall and you have to go outside to reach them. The room was old and dirty with stained walls. We were told we needed to pay an extra $10 for air con but declined this. The sheets seemed clean but the pillows underneath were old and dirty. I would not have wanted to walk around the room or the showers with no flip flops on. The swimming pool in reception was empty and full of dirt. The whole place looks like it needs a complete redo and is nothing like what the reviews and website make it out to be. The owner who had booked the shuttle for us asked for passport and vaccine pics at time of booking and said no when I asked if anything else is needed. We were then told at 7pm the day before our 5:30am transfer we needed various print copies of passport etc. If you pay $80pp for a transfer I’d expect to be told exactly what is needed. We basically had to beg over whatsapp for the owner to print for us which he did eventually and charged us (we didn’t ever need any of the printouts). The owner came to deliver the printouts and said he didn’t expect to have to tell us what we needed as everyone needs that in Central America. He abruptly told us we had to pay everything now as they have to pay for the transfer in advance. I got out my card to pay for everything (9:30pm by this point) and they told us it was cash only so we had to wander the streets to find a cash point in the dark. To be fair to the lady on reception, she tried to help with the printing problem as much as possible. Sadly her boss clearly doesn’t care about the experience his customers have while at the hostel. The shuttle The bus arrived an hour late, our bags had to be slung on the roof. It rained and our bags got wet. The driver drove at 140kph (/90mph (someone on our bus took photos of the speedometer) throughout the journey, there were no seatbelts. A lot of the middle of the journey winds through the hills. We were told we would arrive around 7pm. We arrived after 9pm. The bus stopped at a hostel where the majority got off leaving us and another couple who had different places booked nearer the ferry port. After asking a few times the driver agreed to drop us off at our places. He looked at the address we had and said nothing and allowed us to get back in. When we dropped the couple at their hotel, the driver told us he wouldn’t drive to the address for our Airbnb because it was too dangerous. They left us at the couple’s hotel instead and we had to contact our Airbnb owner and ask for a lift (which he agreed to thankfully) I would never stay at Bigfoot again if you paid me and I will be thinking twice before booking any more shuttles in Honduras.
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Date of experience: November 2021
Lay wrote a review Sep 2021
Ireland38 contributions25 helpful votes
Nice hostel with a friendly vibe, in a great location. Volcano boarding was good but not as extreme as we were expecting, guide however was really enthusiastic and kind; he made the experience for us.
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Date of experience: September 2021
Paige H wrote a review Jul 2021
5 contributions
OMG this was amazing. I highly recommend the experience and ESPECIALLY recommend Bigfoot. Lester was our guide and made the whole experience extraordinary. He was so much fun to be with, was a very knowledgeable guide teaching us lots about the area and the volcano, was very gracious and truly took our experience to a whole other level. I am so grateful we got to spend the day with Lester regardless of the boarding. The volcano climb was easy and fun and then...boarding down was so memorable! A huge thank you to Lester and Bigfoot Tours for making such an amazing experience for my daughter and I!
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Date of experience: July 2021
Sophielinley wrote a review Feb 2020
Leeds, United Kingdom141 contributions98 helpful votes
Five star review is for volcano boarding - we had a great day with Santa who is an excellent guide. He gave us loads of good info about the local area and about the activity itself and how to safely manoeuvre the board. Couldn’t fault it really - got four free drinks (2 beers and 2 rum and coke) after the tour plus the free vest top which is cool. Santa got hundreds of great photos of our tour which were quickly uploaded to Facebook. You can pay a local guy to carry the board up for you if you like which we opted to do and were happy we did - the hike itself is pretty easy but we enjoyed it much more without worrying about carrying the board up. We were initially scared about the boarding and took it pretty steady but it was actually fine and we felt 100% safe once on the board.
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Date of experience: February 2020
2 Helpful votes
carlotatrx wrote a review Jan 2020
Sant Cugat del Valles, Spain437 contributions99 helpful votes
Very touristy activity. You are encouraged to pay extra money to have some locals bring the board up the volcano for you, which I found pretty sad. I really liked the comments from the guide, with some facts about Cerro Negro. In my group a guy fell from his board and hit his head, and now has now a scar. It's not an insured activity and that you don't wear helmets when descending at >50kph
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Date of experience: January 2020