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Review Highlights
Didn’t want to leave, very relaxing

I went to the spa with my mam for her birthday in the summer and loved it. We spent about seven... read more

Reviewed 3 days ago
sarahelliott1992
,
Shanghai, China
via mobile
A nice treat

Had an amazing spa day with friend,greeted on arrival,shown around,and then Wow,the full experience... read more

Reviewed 2 weeks ago
Adele S
,
Boldon
via mobile
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Traveller Overview
  • Excellent69%
  • Very good17%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“seaham hall”(50 reviews)
About
Voted as the Best Spa in the North East by Good Spa Guide 2016 and Best Spa for Style by The Sunday Times and Best UK Spa Destination by Conde Nast Traveller The Serenity Spa at Seaham Hall is a place where water is used to pamper, indulge and relax...more
Contact
Seaham Hall Farm Lord Byron's Walk | Seaham Hall, Seaham SR7 7AG, England
Website
+44 191 516 1400
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Reviews (293)
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LanguageEnglish
195
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Show reviews that mention
All reviews seaham hall ozone restaurant minute massage sorbet course meal pool area twilight package zen room chilled water zen garden full body massage asian restaurant treatment rooms steam room relaxing evening great massage main pool
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1 - 10 of 293 reviews
Reviewed 3 days ago via mobile

I went to the spa with my mam for her birthday in the summer and loved it. We spent about seven hours there. - Water temperature was perfect. - Massage was relaxing with an option for chatty or quiet and an option of firmness. -...More

Thank sarahelliott1992
Reviewed 2 weeks ago via mobile

Had an amazing spa day with friend,greeted on arrival,shown around,and then Wow,the full experience was fab,they have literally thought of everything,indoor and outdoor..our treatments were fab and then we were shown into a relaxation room,with refreshments..our two course lunch was gorgeous from the Asian restaurant..the...More

Thank Adele S
Helencoulon, Spa Director at The Serenity Spa, responded to this reviewResponded 1 week ago

Thanks so much for the amazing feedback really appreciated as we all work hard as a team to deliver this kind of result I am passing this one on to all the team as a congratulations to them all Come and visit us again soon...More

Reviewed 2 weeks ago

We received a free return after our previous visit was not good. This time much better. water temperature was nice and hot. outdoor pool a lovely addition and we spent most our time outside as it was sunny and warm , for a moment or...More

Thank HeatherfDressage
Helencoulon, Spa Director at The Serenity Spa, responded to this reviewResponded 1 week ago

Thanks for the delightful feedback, this summer has been so warm and the garden has uplifted the whole experience here one client said it was like being in Bali ! we have the heaters now going in so the garden is going into a garden...More

Reviewed 4 weeks ago

I had such a lovely evening at spa with my partner. The staff were very friendly and very helpful. Great money for value with the Twilight package, the food portions were very large and filling with good chunks of meat. Lovely evening, would highly recommend...More

Thank Amiee K
Helencoulon, Spa Director at The Serenity Spa, responded to this reviewResponded 1 week ago

Wonderful you enjoyed your stay and such positive feedback the food in ozone is cooked by chefs with passion and are from all over Asia come and visit us again soon With very kind Regards Helen

Reviewed 4 weeks ago via mobile

We stayed 4 nights in this wonderful peaceful hotel, wonderful junior suite, the room was immaculate , everything you would need, for comfort rest and relaxation, great food the service fantastic, charming young staff, nothing to much trouble. The spa was out of this world...More

Thank jake37
Helencoulon, Spa Director at The Serenity Spa, responded to this reviewResponded 1 week ago

Delighted that you have had such a great experience come back ans see us soon with very kind Regards helen

Reviewed 12 September 2018 via mobile

Great facilities and excellent spa treatments. Best spa in the north east! Looking forward to our next booking at Christmas.

Thank ansybel
Helencoulon, Spa Director at The Serenity Spa, responded to this reviewResponded 1 week ago

Hope to see you at Christmas, have a lot of great offers going on so check out the website as well hopefully you will find something With Kind Regards Helen

Reviewed 6 September 2018 via mobile

spent a couple of hours here waiting to check in to hall, very tranquil and relaxing pools and jacuzzis, managed to squeeze in a 30 minute massage which was excellent,then spoilt by after sales push and the hard sell.....no thanks.....some things here however are a...More

Thank Lorrielol
Helencoulon, Spa Director at The Serenity Spa, responded to this reviewResponded 1 week ago

Thanks so much for your feedback happy that you enjoyed your massage apologies if you felt the therapist was pushing retail normally we are just advising you of the products used hope you come back to see us soon With kind regards Helen

Reviewed 29 August 2018 via mobile

Great spa with well designed and planned amenities. Treatment rooms are good and quiet. This is our second visit, so it must be good!

Thank Madone3
Helencoulon, Spa Director at The Serenity Spa, responded to this reviewResponded 1 week ago

So happy you enjoyed your stay with us come again soon have so great Christmas happenings With Kind Regards Helen

Reviewed 28 August 2018 via mobile

This was our third time at the spa and it gets better every time (we are back again this Friday) spa facilities are amazing, staff are so friendly and helpful, food in the ozone restaurant is outstanding and treatments are amazing! I had a seaweed...More

Thank Kaylieanne88
Helencoulon, Spa Director at The Serenity Spa, responded to this reviewResponded 1 week ago

Thanks so much for the positive feedback Ishga is a great product I love it as well its got such great seaweed healing properties in it Hope to have you with us again soon With very kind Regards Helen

Reviewed 20 August 2018 via mobile

Used the spa both days of our stay. The new Zen garden is a lovely addition, very relaxing, but do take your flip flops, the gravel is painful! Never too busy even though hotel was full. Didn't have to wait for any of the saunas...More

1  Thank cutebum6
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Questions & Answers
Ask a question
Cara B
22 August 2018|
Answer
Response from Dionne36 | Reviewed this property |
Hi Yes the meal is included in your package. The menu is available once seated and a lovely selection to choose from. No need to pre order. Hope this help’s have a fantastic time.
1
Vote
Sazzybish
20 July 2016|
AnswerShow all 5 answers
Response from Tizzy S | Reviewed this property |
No sorry but massages are great
0
Votes