Albert's Transport
Albert's Transport
4.5

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4.5
4.5 of 5 bubbles339 reviews
Excellent
218
Very good
75
Average
13
Poor
13
Terrible
20

Theresa B
Vancouver, Canada316 contributions
1.0 of 5 bubbles
Feb 2024 • Couples
We were staying at the Manava beach resort across the street from their office so walked over to ask about booking a transfer from the hotel to ferry. We were told we could email to make a booking so we emailed back and forth the day before with Maria who is their only booking agent. We booked a transfer and Maria confirmed the details so we had it in writing, she told us to pay the driver in cash (PFF). When the bus arrived the driver did not have our names on his list and knew nothing about us! Thankfully there was another couple who had booked a transfer with them (over the phone) so the bus came to the resort otherwise we would have been screwed as we were taking the last ferry of the day over to Papeete to catch our flight home! Thankfully there were 2 extra seats on the bus so after a lot of arguing with the driver he allowed us to board and we paid him cash but he was genuinely surprised as he had not expected us nor did he know how much we had been told to pay him. We had to show him the several emails back and forth with Maria and the one where she confirmed our reservation!
Written 7 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JBK
Raytown, MO1 contribution
1.0 of 5 bubbles
Oct 2023 • Couples
We rented a car from Alberts and had to leave the island prematurely because of a roach infestation of our AirBNB (obviously not Alberts' fault). But, we spoke to Albert's Transportation and they agreed to refund us 40,350XPF for the days we would not have the car. The people at the car rental hut couldn't figure out how to do a refund back to a credit card so the manager (I assume it's Tino) said he will be in contact with us to get our money back. Several emails later, Tino has stopped responding to us and has NOT given us our money back for days that we did not use the car. Pretty sad you have to lie to customers in order to make money. I'd be embarrassed if I were Tino.
Written 5 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gabrielle Q
4 contributions
5.0 of 5 bubbles
Jun 2023
Albert's was hands-down one of the best companies we went with when traveling in Moorea - and truly stood out across all the islands we went to. Every single person we spoke with was incredibly responsive and patient with all our questions both via e-mail and then in-person. They were warm and helpful and friendly beyond compare. We booked a car and atv tour with them, and when they couldn't accommodate the atv tour due to unforeseen circumstances, they quickly got us situated with another operator for the same activity on the same day for the same price. That customer service is rare these days, and we're so grateful. What a gem we found! Thank you to the entire team!
Written 12 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

16lune
Rome, Italy226 contributions
3.0 of 5 bubbles
Jun 2023 • Couples
Lagoon swimming tour with Motu sharks and rays. Too many people!!! 4 stars to staff who were very helpful, the boys played music the entire time. But it felt more like a ferry ride than an excursion. At this price I don't expect a private tour but 80 people is really over the top! Swimming in the lagoon was too full of boats and people. Before booking, ask for the number of people on the boat, I didn't and I regretted it. The view from the boat of Cook and Opinohu bays is beautiful.
Written 21 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ashley S
3 contributions
5.0 of 5 bubbles
Nov 2022 • Couples
We can’t say enough great things about the Moana Lagoon Tour that we took through Albert Tours a couple of weeks ago. The guide was fantastic (wish I remembered his name) as were the musicians, chefs, and entertainment. The tour was the perfect amount of informative followed by plenty of sharks and sting rays. Great way to feel as though you’ve seen at least part of the island. The beach set up was really nice and the scenery was breathtaking. To be completely honest, the snorkelling was better other places on our FP trip but still entertaining. The other boat appeared to be mainly locals (maybe even fellow workers?) which only enhanced the experience. Truly never saw a single person without a smile on their face the entire day.
Written 10 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TexasMomTW
Hot Springs, AR380 contributions
5.0 of 5 bubbles
Nov 2022
Albert Transport’s Lagoon Tour was a great cruise ship independent shore excursion from port in Moorea’s Opunoha Bay. Their website and Facebook page photos were very helpful, and email correspondence with the company prior to the cruise was great.
Evelyn was an excellent tour guide – very nice, knowledgeable, enthusiastic, helpful, funny, interesting and energetic. Her assistant tour guide Kaua and Captain Kana were also very helpful, nice and energetic, and they adjusted the itinerary to accommodate the weather and crowds. The boat was spacious and comfortable, with bench seats and steps to get in and out of the boat. They provided large plastic trash bags for us to keep our belongings dry in the rain. They accepted payment at the time of the tour via credit card, and accepted tips in US $, so we did not have to change currency.
We enjoyed cruising in the bays, snorkeling in the lagoon with black tipped sharks and stingrays, and then relaxing at the beach picnic area with rum punch, a delicious Polynesian lunch buffet and cultural presentations with music, dancing, instruction in preparing poisson cru (raw white tuna in coconut milk), tying pareos and cutting coconuts.
Albert Transport’s Lagoon Tour was a fun, active, interesting and educational day that was great for a first time visit to Moorea.
Cruisers should plan ahead to arrive on shore early via one of the first tenders, and then just proceed up the pier and stay to the right, to check in and find a seat on the boat docked on the right.
Written 1 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TravelCruiseWorld
Gatehouse of Fleet, UK21 contributions
5.0 of 5 bubbles
Oct 2022
like the staff and they organized do all the tours. they best price and have best package for all kind of tours
Written 23 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stephanie K
12 contributions
4.0 of 5 bubbles
Aug 2022
Our group toured in the side by side and ATV. It was a great way to see sights and much more fun than being in the back of a truck. The views from the mountains were so beautiful.
Written 5 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

chanell M
3 contributions
5.0 of 5 bubbles
Jul 2022
A great opportunity to get out and see some sting rays and baby sharks. I wish we knew to bring our own snorkel gear that would have made the experience better. The lunch on a island with the "locals" was great and they taught us how to make with fish sushi that was fantastic, and they had a dance off with the locals and visitors that was very fun. The water is amazing and the people are extremely nice.
Written 8 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Christian Ortiz
8 contributions
1.0 of 5 bubbles
Jul 2022 • Couples
Do not trust these people. So we came to moorea from Tahiti and on the way we were given a booklet with all the things that they offer. Price was good so we gave it a shot, I emailed them and they never responded, call and still nothing drove to two shops and the were closed went to the 3rd one and asked if we can book for the next day. I showed them on the booklet and she looked at me and asked how I got this. Then took the booklet and went to the next room cam back with a new booklet and said this would be the new price. The new price was $130 more, that’s crazy . She said that the other price was for local people , if the was true then was was the cover in English? Why did she need to go to the next room, why did she take so long ? The Was a bait and switch
Written 24 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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ALBERT'S TRANSPORT: All You Need to Know BEFORE You Go (with Photos)

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