Pearl Spa

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4.0
4.0 of 5 bubbles39 reviews
Excellent
17
Very good
9
Average
10
Poor
1
Terrible
2

Fijifluff
Brisbane, Australia130 contributions
5.0 of 5 bubbles
Jan 2019 • Friends
The January special is excellent value for a sugar scrub & massage! Ideal way to relax & enjoy some time out on a rainy day. Lovely friendly staff.
Written 3 January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bula Fijifluff, Thank you for your kind comments, sincerely appreciated.
Written 22 January 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Susan O
Melbourne, Australia44 contributions
4.0 of 5 bubbles
Aug 2018
This was my second time at Pearl Spa. I have had the facial and the massage which i highly recommend. They use Pure Fiji products which are amazing and made in Fiji. There is a relaxing room to wait until your appointment starts, which was quiet and peaceful. Highly recommend.
Written 28 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bula Susan We are delighted that you enjoyed your treatments. Our team is delighted about your wonderful feedback and hopes to welcome you back again in the near future.
Written 2 October 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Salote K
Suva, Fiji7 contributions
5.0 of 5 bubbles
Aug 2018 • Family
Manasa & Scarlet Tukana's wedding reception @ Pearl was a memorable family reunion. Thnx to Melina!🎉
Written 25 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bula Vinaka Salote K, thank you for your wonderful feedback! It was our pleasure to be a part of Manasa and Scarlet's big day! We hope to welcome you back again soon.
Written 7 September 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

194emmaj
6 contributions
3.0 of 5 bubbles
Aug 2018 • Couples
My Husband and I were gifted a 30 minute massage as long stay guests - it was one of the best massages I have had - superb service, we should've had another later in our trip. Individually I would have rated this 5 stars. . . .

The downside of our visit to the spa was my mani/pedi. The nail polish was applied too thickly - I was extra careful with my nails after they were done, and they looked pretty good that day and night but I woke up and all the shine from the top coat was gone, and two nails were "crinkled" which is usually what happens if i go to bed with my nails not totally set. The tech didn't really spend any time shaping or buffing my nails - there was no consistency to their shape. I was thoroughly disappointed but I felt I didn't want to complain at the time as they were obviously having staffing issues - our appointment time was changed twice, and I didn't want to add to the issue.
Written 12 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bula vinaka 194emmaj, thank you for taking the time to review your experience at The Pearl Spa. We sincerely value all feedback received and encourage our guests to share this with us.Our spa team appreciates your review and will implement further training with our staff. Please do let us know if you are visiting us again in the future for any spa treatments. We sincerely apologize for the shortfalls from our end. Vinaka vaka levu.
Written 19 August 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tommotnz2015
Auckland Central, New Zealand27 contributions
5.0 of 5 bubbles
Jun 2018 • Family
We were gifted a 30 minute massage session on arrival at the Pacific Resort. A booking is required, but easy to make. On arrival, we were invited to relax in a very peaceful circular room, then taken through to be treated to a magnificent massage. Couples/friends have the option of being massaged together or in separate rooms. This was definitely the best massage I have ever had. As a freebie, I rate this 5/5... I would seriously like to have a top of the line session but it is priced beyond what I feel comfortable with paying.
Written 15 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bula Vinaka tommotnz2015, we are delighted that the treat was thoroughly enjoyed! Our team is delighted about your wonderful feedback and hopes to welcome you back again in the near future. Vinaka.
Written 27 June 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nathan
3 contributions
3.0 of 5 bubbles
Mar 2018 • Couples
Very nice customer service .Bula Fiji yay to the Fijian hospitality.Spa needs workers and a little remapping.Bar is great , restaurant has nice menu.Our room wasn't ready on arrival but they made sure we're looked after.Pool was nice.
Written 1 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bula Vinaka Nathan K, we are delighted to hear that you enjoyed your stay with us and thank you for taking the time to share your feedback with us and your fellow travellers. Vinaka vaka levu!
Written 23 March 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GvB
Roermond, The Netherlands12 contributions
3.0 of 5 bubbles
Nov 2017 • Couples
Me and my girlfriend both booked a 30 minutes massage. While I had a great massage which lasted the full 30 minutes, hers was rushed and ended after 20 minutes already. While I was very pleased and would have rated it higher, based on the inconsistency I only rated it 3 stars. The lounge itself looked very nice. but the rooms itself were a bit boring.
Written 21 November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bula Vinaka Yugnav, thank you for sharing your feedback. We sincerely apologize for the inconsistencies encountered and have tabled this with our spa team. It would be our pleasure to welcome you back. Vinaka.
Written 27 January 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sarah M
1 contribution
1.0 of 5 bubbles
Oct 2017
We were staying at the pearl , decided to get a massage we had booked in advance only for our therapist not to show up for work . We did finally get our massage late but it was constantly interrupted by the therapist leaving and entering the room. I wouldn't recommend this spa. I wouldn't of minded changing times to accommodate but they didn't even care that it was disruptive to our trip
Written 17 October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bula Vinaka Sarah M, we sincerely apologize for the lack of service from our end. Please do not hesitate to let us know if you wish to return.Our team would be delighted to welcome you back and will ensure your experience is as relaxing as it should be. Vinaka.
Written 27 January 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Angela P
Vanderhoof, Canada33 contributions
3.0 of 5 bubbles
Oct 2017 • Couples
The nail polish was applied way too thickly- I was super careful with my nails after they were done, and they looked great the day and night they were done. The next day I woke up and all the shine from the top coat was gone- usually that happens to me if i go to bed with my nails not totally set. The shaping of my nails was not great, they had some weird angles/sharp bits on a few nails when the rest were rounded. I'm glad that I brought a nail file and clear polish with me, so I could clean them up after.

The massage part of the package included a scalp massage, which was kinda weird and left my hair greasy from the massage oil. Next time I would tell them to not massage my head.

I had these services as part of a package deal- I'm not sure I would pay separately to get my nails done (as it's only shaping and polish, no buffing/pumice to the feet) but the massage was nice.
Written 9 October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bula Angela P, Thank you for taking the time to review your spa experience. We sincerely regret to hear that the manicure especially was not satisfactory and have since implemented further training in this department. Vinaka.
Written 27 January 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Victor P
New Jersey24 contributions
1.0 of 5 bubbles
May 2017 • Solo
It was a below average facial, not sure if it was a FACIAL. The technician doing my facial was friendly but not professional. She slathered A LOT of cleanser on me for 10-15 mins straight. Then she slathered a scrubber for another 10 mins and put a mask on for 15 mins. My eyes were not covered so my eyes were burning from everything she was putting on. She was not gentle when she would clean my face with a hand towel. I couldn't wait for the facial to be over! Fiji is a beautiful place no doubt but when it comes to servicing the the public they lack guidance, experience and professionalism. I felt like telling her to watch YouTube videos so she can learn to do a decent facial but I felt bad for her. So I would not recommend anyone wasting their time or money because most likely you will be disappointed!
Written 5 May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bula Vinaka Victor, we sincerely regret to hear that your experience with us was sub standard. Please contact us directly if you wish to book any treatments in the future. Vinaka.
Written 27 January 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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PEARL SPA: All You Need to Know BEFORE You Go (with Photos)

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