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Royal Selangor Visitor Centre

Closed Now: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
Book In Advance
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Certificate of Excellence
Traveller Overview
  • Excellent54%
  • Very good34%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“hard knocks”(219 reviews)
“pewter factory”(112 reviews)
“pewter products”(65 reviews)
About
Royal Selangor Visitor Centre is the go-to place in Kuala Lumpur, Malaysia to experience pewter, both as a beautiful piece to be admired and as a craft. Wander through intriguing museum exhibits and witness real-time pewter crafting and end your...more
Closed Now
Hours Today: 9:00 AM - 5:00 PM
See all hours
Suggested duration: 1-2 hours
Contact
4 Jalan Usahawan 6 | Setapak Jaya, Kuala Lumpur 53300, Malaysia
Website
+60 3-4145 6000
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Reviews (2,070)
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1,768 results
Traveller rating
1,004
577
162
19
6
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LanguageEnglish
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1,004
577
162
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6
Show reviews that mention
All reviews hard knocks pewter factory pewter products factory tour pewter making free tour no pressure to buy manufacturing process factory floor pewter industry tin mining interesting tour gift shop beautiful pieces interesting place to visit for sale batu caves
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1 - 10 of 1,768 reviews
Reviewed 2 days ago via mobile

Thank you to Mr.Ravi for guiding us for factory tour. He hardworking and responsible to take car of us.

Date of experience: March 2019
1  Thank Chuakinlim
Reviewed 2 days ago

A good visit to understand the history of tin mining in Malaysia and how to turn it to pewter for making different types of products. Good collectible itemsMore

Date of experience: June 2018
Thank MyTravel1985
RoyalSelangorGlobal, Manager at Royal Selangor Visitor Centre, responded to this reviewResponded yesterday

Dear MyTravel1985, Thank you for your review of Royal Selangor Visitor Centre. We are glad to share the history of Royal Selangor and Malaysian pewter crafting with our visitors. Please join our workshops next time to experience hands-on pewter crafting. We look forward to seeing...More

Reviewed 2 days ago

Great tour of a very interesting factory. Given a short tour of the history followed by a tour of the various processes. They make sure that the tour guide speaks your language and Waller was very good. Plenty of opportunities to purchase items.

Date of experience: March 2019
Thank Jane J
RoyalSelangorGlobal, Manager at Royal Selangor Visitor Centre, responded to this reviewResponded yesterday

Dear Jane J, Thank you for reviewing Royal Selangor Visitor Centre. We are glad that you enjoyed the tour. We will relay your compliments to Waller. See you soon. Warm regards, Manager, Royal Selangor Visitor Centre

Reviewed 2 days ago

I visited your branch at VIVO CITY SINGAPORE, i was served by an Indian sales girl. I'm impressed by your awesome product design and elegant. When i ask your staff how to maintain the products, she replied me uncertainly. Then i ask her the products...More

Date of experience: January 2019
Thank boddyanderson
RoyalSelangorGlobal, Manager at Royal Selangor Visitor Centre, responded to this reviewResponded yesterday

Dear boddyanderson, We're sorry to hear that your experience at Royal Selangor VivoCity was below your expectation. Thank you for bringing this matter to our attention as we are always looking forward to improving our service. We will share your feedback with the Royal Selangor...More

Reviewed 3 days ago via mobile

I am a Malaysian and live in Taman Melawati. Took my son for a short look around and was pleasantly surprised at how professionally the tour guide, Ravi, conducted the tour and explained all the details. Very interesting and took me back to the history...More

Date of experience: March 2019
Thank Hasseena
RoyalSelangorGlobal, Manager at Royal Selangor Visitor Centre, responded to this reviewResponded 2 days ago

Dear Hasseena, Thank you for reviewing Royal Selangor Visitor Centre. We are glad that you enjoyed the tour. We will relay your compliments to Ravi. See you soon. Warm regards, Manager, Royal Selangor Visitor Centre

Reviewed 4 days ago via mobile

It was great visit with friends as the tour guide was friendly and warm person. The exhibition and the history about the pewter was amazing. Not only that, all the workers were kind too 💕

Date of experience: March 2019
Thank Mhani29
RoyalSelangorGlobal, Manager at Royal Selangor Visitor Centre, responded to this reviewResponded 2 days ago

Dear Mhani29, Thank you for reviewing Royal Selangor Visitor Centre. We are glad to hear that you have enjoyed your visit. We take great pride in sharing the story of Malaysian pewter crafting with you. See you soon. Warm regards, Manager, Royal Selangor Visitor Centre

Reviewed 5 days ago via mobile

We were picked up by their free mini bus from our hotel (although this was half an hour after the agreed time) The driver was very helpful and friendly The tour itself was fantastic, very knowledgable staff It was interesting to see parts of the...More

Date of experience: September 2018
1  Thank M5795WLkateb
Reviewed 1 week ago via mobile

What a wonderful tour watching master crafts person in action. The guide Theo was genuine in his enthusiasm as were the skilled artisans. Camille in the shop was knowledgeable and polite....... and yes I brought a couple of items.

Date of experience: March 2019
Thank glennkingstona
RoyalSelangorGlobal, Manager at Royal Selangor Visitor Centre, responded to this reviewResponded 1 week ago

Dear glennkingstona, Thank you for reviewing Royal Selangor Visitor Centre. We are glad that you enjoyed the tour. We will relay your compliments to Theo and Camille. See you soon. Warm regards, Manager, Royal Selangor Visitor Centre

Reviewed 2 weeks ago

I was able to have a guided tour of the facility which took a couple of hours. I thought the visit was very informative and I appreciated learning about the history of the development of pewter and the Royal Selangor factory. I enjoyed seeing the...More

Date of experience: February 2019
Thank ksinnat
RoyalSelangorGlobal, Manager at Royal Selangor Visitor Centre, responded to this reviewResponded 2 weeks ago

Dear ksinnat, Thank you for your positive review. We are glad that you have found the tour entertaining and insightful. We will relay your compliments to Datin Chen, who enjoys sharing her stories with our visitors. Thank you for your compliments and see you soon....More

Reviewed 2 weeks ago

They arrange free pick and drop facility. You just have to pre book on their website. Free drop facility was not communicated earlier but the staff was generous to provide one. It is one of a kind experience inside. They show you around the factory...More

Date of experience: February 2019
Thank RS882018
RoyalSelangorGlobal, Manager at Royal Selangor Visitor Centre, responded to this reviewResponded 2 weeks ago

Dear RS882018, Thank you for your positive review. We are glad that you have found the tour entertaining and insightful. We look forward to welcoming you back soon. Warm regards, Manager, Royal Selangor Visitor Centre

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Questions & Answers
Ask a question
sanyuanw
6 March 2018|
AnswerShow all 2 answers
Response from RoyalSelangorGlobal | Property representative |
Dear sanyuanw, Thank you for your message. Unfortunately, we do not offer birthday packages. However, we do offer free guided tours and free shuttle pick-up at selected hotels. The School of Hard Knocks is suitable for... More
0
Votes
virginiaymyuen
1 March 2018|
AnswerShow all 4 answers
Response from RoyalSelangorGlobal | Property representative |
Dear virginiaymyuen, our free shuttle service is only available for selected hotels in Kuala Lumpur. However, we can have our shuttle service pick you up at your hotel for free. Kindly provide us with your email address and... More
0
Votes
NitaShinta
13 May 2017|
AnswerShow all 4 answers
Response from RoyalSelangorGlobal | Property representative |
Dear NitaShinta, We currently run 2 workshops- School of Hard Knocks and The Foundry. For School of Hard Knocks: Price: RM 65 Per Pax (including GST) Duration: 30 minutes Group size: 50 (maximum), 2 (minimum) Language... More
0
Votes