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Aeon Mall Kyoto Katsuragawa

376-1 Kuzetakadacho, Minami-ku, Kyoto 601-8211, Kyoto Prefecture
+81 75-921-6860
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Terrible food court

Looked in Kyoto for a place to eat that seats more than 2 people and don’t need reservations 6... read more

Reviewed 2 April 2018
Angela L
via mobile
サービスカウンターは最悪 No service for tax free

There were so mean people at the service counter. I wanted to get tax free. They don't speak any... read more

Reviewed 8 February 2018
佐藤098
,
Osaka, Japan
via mobile
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  • Excellent13%
  • Very good61%
  • Average20%
  • Poor2%
  • Terrible4%
2 Apr 2018
“Terrible food court”
7 Feb 2018
“サービスカウンターは最悪 No service for tax free”
LOCATION
376-1 Kuzetakadacho, Minami-ku, Kyoto 601-8211, Kyoto Prefecture
CONTACT
Website
+81 75-921-6860
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Reviewed 2 April 2018 via mobile

Looked in Kyoto for a place to eat that seats more than 2 people and don’t need reservations 6 years ahead, and found reviews on TripAdvisor that this place was good. It. Is. Not. It’s worse than any standard food court in any country in...More

1  Thank Angela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2018 via mobile

There were so mean people at the service counter. I wanted to get tax free. They don't speak any English. They even didn't explain for my Japanese friend. Then they just ignored us. This mall supermarket is great though. 外国人の友人が免税をする為にサービスカウンターに行きました。年配の女性店員達は本当に最悪な接客でした。提示したパスポートを確認した後、きちんと本人に返却せずに離れた机に置いたままでした。少しの英語も話そうとせずに、無礼な言い方で、日本語話せる?!と言ったり、買った品物を自分で計算しろと言われ、電卓を渡されました。こんな経験を日本でしたのは初めてです。京都なので、沢山の外国人が利用すると思います。が、こんな接客をする人達がサービスカウンターにいるのはとても問題だと思います。

Thank 佐藤098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2017 via mobile

We stumbled into this huge mall looking for some AE clothing. They have a neat selection. What impressed us was the two stories food court, 1st floor with great and unique restaurants, 2nd floor with typical fast-food. We went for the hay-roasted fish, it was...More

Thank MJPontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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