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Lakes & Lagoons Tour Company

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Review Highlights
Must-Do for a trip to Kerala

Lakes and Lagoons really took care of everything, from dealing with Priya to make the booking... read more

Reviewed 2 weeks ago
DeniseReay
,
Washington, UK
A Peaceful and Relaxing Stay

We booked a night stay in this houseboat. Once on the boat we got started right away and it was a... read more

Reviewed 3 weeks ago
shabeeratatta321
,
Dubai, United Arab Emirates
Read all 435 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent65%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible4%
Travellers talk about
“one night”(41 reviews)
“house boat”(47 reviews)
“upstairs deck”(5 reviews)
About
Contact
Near Pallathuruthy Bridge, Kochupalam Road, Pallathuruthy, Alappuzha, Kerala 688003, India, India
Website
+91 95148 34350
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Reviews (435)
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1 - 10 of 410 reviews
Reviewed 2 weeks ago

Lakes and Lagoons really took care of everything, from dealing with Priya to make the booking, collections from airport to hotel and the guys on the houseboat. How they manage to provide such good food in such a small, basic kitchen is beyond me! The...More

Thank DeniseReay
Reviewed 3 weeks ago

We booked a night stay in this houseboat. Once on the boat we got started right away and it was a very pleasant trip. The room was comfy and since we were the only guests on the boat we had privacy. The food was fresh...More

Thank shabeeratatta321
Reviewed 10 August 2018

We have not had our trip with this company yet, but i wanted to share my booking experience: in my confusion over the currency I accidentally added a zero to my payment!! I was horrified. But i needn't have worried- they were polite, reassuring and...More

Thank Heidi A
Reviewed 9 July 2018

We had a terrible experience on our recent visit arranged by Southall Travel the service provided for our 1 day stay on the boat house by Lakes & Lagoons was a disappointment The facilities were below 2 star rating, there were no hot water, the...More

1  Thank 333kane13
vcz123, General Manager at Lakes & Lagoons Tour Company, responded to this reviewResponded 3 weeks ago

Dear Guest, Thank you very much for your valuable time spent to share your experience which will help us to sharpen our service. While going through your reservation details we understand that you are bit uncomfortable with extra mattress provided. unfortunately there was no option...More

Reviewed 29 May 2018 via mobile

The one night stay at houseboat was the highlight of our Kerala tour, and this was made by the excellent crew of Boat 15 of Lakes & Lagoon (Deepu, Abish, Anil), they made our trip outstanding. We reached the ground office around 1 PM and...More

2  Thank amitkan200
Reviewed 11 May 2018

From an amazing 2 week holiday I would probably pick this as the highlight. Three lovely crew to look after just the two of us so the odds were on our side! We had one of the best one bedroom boats on the backwaters boasting...More

2  Thank Sky205
Reviewed 3 May 2018 via mobile

They cheated us since we are not South Indians . I paid for a luxury house boat and got a deluxe one . Be cautious....Above all didn’t even pass on discounts available online on their site. We were confined to just one room having AC...More

1  Thank meenulamba
vcz123, General Manager at Lakes & Lagoons Tour Company, responded to this reviewResponded 8 May 2018

Dear Guest, Really sorry to note the we couldn't fulfill your expectation about houseboat cruise. We had allocated premium houseboat as you had booked. The allocated boat HB XVI had bagged most of excellent reviews even in Trip advisor also. Regarding the rates, at present...More

Reviewed 27 April 2018 via mobile

We have just had a fabulous overnight cruise trip with this company - we were just the two of us with a crew of three (Mahesh the Capt, Sudheesh the cook and Shaji the driver ) . The boat was clean , comfortable and we...More

2  Thank Liz G
Reviewed 24 April 2018

Overnight on houseboat was very quiet and restful. Really nice friendly crew and curry lunch was excellent. Cabin and bed was clean (bottom sheet and pillowcases) but duvet cover had been used - not good. Wines and beers available from company office before departure but...More

1  Thank Dunwhinging
Reviewed 24 April 2018 via mobile

Everything about your 18 hours on board is geared to the guests having a great time and you will. The crew of 3 ensure that the menu for your three meals is tweaked to suit you, served when you want. The driver will stop the...More

1  Thank Buckster21
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Questions & Answers
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branamitrovic
19 July 2018|
AnswerShow all 2 answers
Response from RICHARD S | Reviewed this property |
e night with Lakes and Lagoons which was more tthan enough we did not get off so you will probably have to organise your kayak elsewhere
0
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MhdH75
5 July 2018|
Answer
Response from Anil N | Reviewed this property |
+91477-2266 842/843/845
0
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