Hiking Tours
6 hours
Free cancellation
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$88
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Hainan Highlights
Hainan Highlights
3.5
This location was reported permanently closed
Tours and Tickets by Hainan Highlights
Historical Tours
4–6 hours
Free cancellation
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$225
per adult
Historical Tours
3–8 hours
Free cancellation
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$167
per adult
Historical Tours
3 hours
Free cancellation
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$213
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Most Recent: Reviews ordered by most recent publish date in descending order.
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3.5
8 reviews
Excellent
2
Very good
2
Average
2
Poor
0
Terrible
2
RITA Z
Singapore, Singapore363 contributions
Jun 2018 • Couples
An absolute must if you have time very interesting especially the way the statue is built on the sea! A lot of opportunity to eat ,take a train to go around not expensive take certainly your time you can stay a whole day. the parc around is beautiful to walk and enjoy.
Written 24 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear
Thank you immensely for taking the time to share your positive experience with us. We are thrilled to hear that you found your visit to our temple and the surrounding areas to be an absolute must-see.
It's heartening to know that you appreciated the unique construction of the statue on the sea, as well as the diverse opportunities available, from dining options to the scenic train rides. We are delighted that you found these offerings not only enjoyable but also reasonably priced.
Your mention of taking one's time and the possibility of spending a whole day aligns perfectly with our intention to provide a serene and immersive experience for our visitors. We are glad you had the chance to explore the beautiful park surroundings, offering a tranquil setting for walking and enjoyment.
Your positive feedback serves as motivation for us to continue providing enriching and memorable experiences. We genuinely appreciate your kind words and the recommendation for others to explore our temple and its offerings.
Should you decide to visit us again, we look forward to the pleasure of hosting you for another day of exploration and serenity.
Warm regards,
Written 10 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
smr0000
Bhubaneswar, India20 contributions
Dec 2019 • Friends
The experience is definitely worth having.. for the view of the Yalong bay from the Rope Bridge ans glass walk. The Magic theatre was not working, though we had not been informed of that while geting tickets. The ticket prices are quite expensive, more than 350 yuan if one includes the rope bridge and the glass walk. I think going by tour bus might make ticket prices less. But the overall cost might be more! We took the bus no 25 from Sanya Bay and it cost just 5 yuan. But travel time was a hour and quarter. While returning be careful as the last bus leaves around 6.30 or so. But we got a cab. Slightly more expensive but much much faster. Cost us about 80 yuan. And we shared the cost with anither couple.
So a nice experience overall despite the crippling language and lack of google hassles.
So a nice experience overall despite the crippling language and lack of google hassles.
Written 26 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Supreme Ruler of the Universe
Richardson, TX123 contributions
Oct 2018 • Friends
This tour turned out to be nothing like described. Half day? No, we were gone from 8:00 AM until 7:00 PM. Snorkeling? No. Don't speak Chinese? Forget about it.
This link (apparently) goes to a tour arranger, not the tour provider. Despite the confirmation back from Trip Advisor, the tour arranger contacted us almost two weeks after we made the reservations to say that the tour was full (or no snorkeling that day, or some excuse -- we heard many excuses along the way). We settled for the next morning... But see the rest of the story below.
Pros:
- We ended up after lunch at a fairly nice beach area with lots of activities (archery, hammocks, boogie board surfing, etc.). But I hesitate to list this as a "pro" because that's not what I booked. Still, I try to roll with the punches, and we made the best of a tragic situation.
Cons:
- It took at least 8 emails and three phone calls to finally get this set up. First, we couldn't be accommodated on the desired day. Then the island isn't good. Then the afternoon isn't good. Then we had to speak Chinese, so they cancelled the tour. (I retorted that one of us does speak Chinese - and we were back on.) We had to call several times to finally confirm the pickup time.
- Two hour transfer from the hotel to the first stop. Inefficiency in routing the pickups was the primary reason. It should have taken 30 minutes direct, an hour with a few stops to get other people.
- When we arrived at the dock, the driver told us to mill around and we would be rounded up. No indication of where or what time to meet. So we ended up with our fellow passengers kind of hanging out as a group until someone found us and took us to the dock. (How they found us is a mystery. "Look for the 12 people who are totally clueless.")
- Went to the area where it appeared we'd depart via boat to go snorkeling. But two hours later (one hour of it spent listening to miscellaneous and all but useless information), we still had no idea when or where we were to go and snorkel. And the staff kept saying, in essence, "Soon!" (We noticed one group going off to snorkel, and inquired. "You're next. The boat can't hold everyone, so we make two trips." There never was a second trip. Come to think of it, I don't recall ever seeing the people on the first snorkeling trip come back...)
- After waiting, and waiting (and playing in the water a bit while waiting), we were told to get on the bus to go to lunch. We were assured we'd snorkel after lunch. ("Uh, this is supposed to be a half-day tour, and we expected to be back at the hotel around noon." Response: "After lunch.")
- Lunch. Afterward we were told to follow one of the guides (it was implied) to go snorkeling. Nope. Ended up at a boogie board surfing area. "Sorry, no snorkeling." (This despite the fact we could see several boats out around the not-so-distant islands where diving and snorkeling were occurring.)
- Early evening returned to the dock and had no instructions on where to go or where to meet the ride back. We ended up calling the tour arranger, and 10 minutes later the van arrived. His facilitator was pissed that we called. ("We just simply asked where to meet the van." Response: "You make me look bad!" Well, if you had done your job...)
- Late return. Dark descended, and we finally got back to the hotel at 7:00 PM. So much for our late afternoon reservations we had!
- Excuses, excuses. I contacted Viator, and they passed me off to the tour arranger. The tour arranger used the excuse that it was too rough in the afternoon to go snorkeling. Uh, this was supposed to be a half-day tour? And it was supposed to be snorkeling in the morning. And why did others go snorkeling in the morning, and why could we see others snorkeling in the afternoon?
- And a special shout-out to the Viator folks. They passed the buck and didn't take responsibility for the tour they fronted. I think I'll find another way to book things in the future.
In short, this tour description is false. It's an arranger, not a tour. Wrong length, not delivered as described. Obfuscation from the tour people, and no desire to make right.
This link (apparently) goes to a tour arranger, not the tour provider. Despite the confirmation back from Trip Advisor, the tour arranger contacted us almost two weeks after we made the reservations to say that the tour was full (or no snorkeling that day, or some excuse -- we heard many excuses along the way). We settled for the next morning... But see the rest of the story below.
Pros:
- We ended up after lunch at a fairly nice beach area with lots of activities (archery, hammocks, boogie board surfing, etc.). But I hesitate to list this as a "pro" because that's not what I booked. Still, I try to roll with the punches, and we made the best of a tragic situation.
Cons:
- It took at least 8 emails and three phone calls to finally get this set up. First, we couldn't be accommodated on the desired day. Then the island isn't good. Then the afternoon isn't good. Then we had to speak Chinese, so they cancelled the tour. (I retorted that one of us does speak Chinese - and we were back on.) We had to call several times to finally confirm the pickup time.
- Two hour transfer from the hotel to the first stop. Inefficiency in routing the pickups was the primary reason. It should have taken 30 minutes direct, an hour with a few stops to get other people.
- When we arrived at the dock, the driver told us to mill around and we would be rounded up. No indication of where or what time to meet. So we ended up with our fellow passengers kind of hanging out as a group until someone found us and took us to the dock. (How they found us is a mystery. "Look for the 12 people who are totally clueless.")
- Went to the area where it appeared we'd depart via boat to go snorkeling. But two hours later (one hour of it spent listening to miscellaneous and all but useless information), we still had no idea when or where we were to go and snorkel. And the staff kept saying, in essence, "Soon!" (We noticed one group going off to snorkel, and inquired. "You're next. The boat can't hold everyone, so we make two trips." There never was a second trip. Come to think of it, I don't recall ever seeing the people on the first snorkeling trip come back...)
- After waiting, and waiting (and playing in the water a bit while waiting), we were told to get on the bus to go to lunch. We were assured we'd snorkel after lunch. ("Uh, this is supposed to be a half-day tour, and we expected to be back at the hotel around noon." Response: "After lunch.")
- Lunch. Afterward we were told to follow one of the guides (it was implied) to go snorkeling. Nope. Ended up at a boogie board surfing area. "Sorry, no snorkeling." (This despite the fact we could see several boats out around the not-so-distant islands where diving and snorkeling were occurring.)
- Early evening returned to the dock and had no instructions on where to go or where to meet the ride back. We ended up calling the tour arranger, and 10 minutes later the van arrived. His facilitator was pissed that we called. ("We just simply asked where to meet the van." Response: "You make me look bad!" Well, if you had done your job...)
- Late return. Dark descended, and we finally got back to the hotel at 7:00 PM. So much for our late afternoon reservations we had!
- Excuses, excuses. I contacted Viator, and they passed me off to the tour arranger. The tour arranger used the excuse that it was too rough in the afternoon to go snorkeling. Uh, this was supposed to be a half-day tour? And it was supposed to be snorkeling in the morning. And why did others go snorkeling in the morning, and why could we see others snorkeling in the afternoon?
- And a special shout-out to the Viator folks. They passed the buck and didn't take responsibility for the tour they fronted. I think I'll find another way to book things in the future.
In short, this tour description is false. It's an arranger, not a tour. Wrong length, not delivered as described. Obfuscation from the tour people, and no desire to make right.
Written 13 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear
We sincerely apologize for the disappointment and inconvenience you experienced during your recent tour, and we appreciate the time you've taken to share your detailed feedback. Your experience falls far below the standards we aim to uphold, and we deeply regret the lapses in communication and service.
Firstly, we acknowledge the discrepancies between the tour description and the actual experience you encountered. Your concerns regarding the tour duration, lack of snorkeling, and communication challenges are taken seriously, and we are committed to investigating and addressing each issue.
We understand your frustration with the multiple
changes, delays, and lack of clarity surrounding the activities. This is not reflective of the seamless and enjoyable experience we strive to provide our guests. The inefficiencies in scheduling, communication, and the unexpected alterations to the planned itinerary are areas that demand immediate attention and improvement.
Your feedback on the Viator customer service experience is duly noted, and we regret any additional frustration caused by the handover of responsibility. We will collaborate with our partners to ensure a more cohesive and accountable approach in addressing customer concerns.
We are committed to making amends for the shortcomings you encountered and appreciate your patience and understanding. Rest assured, your comments will be shared with the relevant teams, and corrective measures will be implemented to prevent such issues from recurring in the future.
Once again, we extend our heartfelt apologies for falling short of your expectations. Your feedback is invaluable, and we hope to have the opportunity to regain your trust in the future.
Sincerely,
Written 10 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roma M
14 contributions
Best way to travel on Hainan is on scooters. I made one mistake.. I should have done this trip ASAP.
Written 15 January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sondre Knudsen
9 contributions
Mar 2024 • Couples
The tour is led by Tom who is a great guide. He is also fluent in English, so communication was no problem. The tour is private and intime, so it was no touristy experience!
We met Tom at the pick-up point and got one scooter each. It was great driving between the Hainan mountains and among mango, papaya and coconut trees, and also dragonfruit plantages. We got to se a whole different part of Hainan.
We drove to Tom's hikingspot where we walked along the river. The hike was somewhat challenging, so prepare for activity. There were no other tourist, but we met som local people bathing in and grilling by the river.
This tour was our highlight on Hainan. I would gladly recommend Tom and his tour to anyone!
We met Tom at the pick-up point and got one scooter each. It was great driving between the Hainan mountains and among mango, papaya and coconut trees, and also dragonfruit plantages. We got to se a whole different part of Hainan.
We drove to Tom's hikingspot where we walked along the river. The hike was somewhat challenging, so prepare for activity. There were no other tourist, but we met som local people bathing in and grilling by the river.
This tour was our highlight on Hainan. I would gladly recommend Tom and his tour to anyone!
Written 10 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JetStar8
Cape Town Central, South Africa41 contributions
I was informed at the last minute that the tour would be cancelled due to no driver availability. I ended up booking the same tour with the hotel plus a great few additions which included Atlantis Hotel and ended up paying half the price!
Written 21 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear
We appreciate your feedback and regret any inconvenience caused by the last-minute cancellation of your tour due to unforeseen driver availability issues. We sincerely apologize for the disruption to your plans.
We are delighted to hear that you were able to find an alternative solution through your hotel, including additional attractions like the Atlantis Hotel, at a more favorable cost. Customer satisfaction is our top priority, and we're glad you could still enjoy a fulfilling experience despite the initial setback.
Your comments have been duly noted, and we are actively reviewing our processes to ensure such situations are minimized in the future. We value your understanding and thank you for taking the time to share your experience.
Should you choose to explore our tours in the future, we look forward to the opportunity to provide you with an exceptional and seamless experience.
Thank you for your understanding.
Warm regards,
Written 10 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
3月頭に、日本より、三亜へ観光に行きます、初めての、三亜への旅行なので、そちらで、主催してます、観光ツアーに参加をと考えていますが、1日から、2日のツアーで、できれば、マリンスポーツ（スキューバダイビング）パラセーリング等と、観光をセットした、ツアーは、ありませか？
Written 22 February 2017
can you put english?
we can't get what you mean even if we use google translater.
Written 22 February 2017
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