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Chillout Ice Lounge

Times Square Center 4b St | Ground Level inside Times Square Center, Dubai 115787, United Arab Emirates
+971 4 341 8121
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The Chillout Ice Lounge, created by Sharaf Hospitality, is the first ice lounge in the Middle East, launched in 2007, the ice lounge had a major refurbishment in July 2014. The Middle East's first sub-zero lounge is decorated with ice sculptures, unique seating and illuminated interiors. All are maintained within a -6 degree Celsius environment, providing an icy escape that makes for a memorable chill out experience. There are hot drink options to help guests banish the icy chill and a variety of classic hot meals on offer. Once visitors arrive they are given thermal clothing to keep themselves warm in the minus six degrees. This comprises of a hooded parka (a heavy jacket), woollen gloves, shoes and socks, if required. Visitors are advised to spend a few minutes in the 'buffer zone' area to get acclimatized. The temperature in the buffer zone is set at 5 degrees Celsius, which gives the body time to adjust to the low temperature in the main Chillout Ice Lounge. The Chillout Ice Lounge combines the novelty of subzero temperatures with a unique interior design. It is a technological innovation in refrigeration, lighting, architecture & sculptured ice. The diffused lighting changes its colours at certain intervals and it filters through crystal clear blocks of ice, filling them with low-lux hues of varying patterns, making the moment freeze in its ambience. All these elements have been intelligently composed to create one of the best ice lounges in the world. The lounge serves hot soups, sandwiches, juices, hot chocolates, coffee, tea and a variety of deserts, mock-tails and confectionary, making it the first of its kind in the world to serve hot food & beverages. Chillout Ice Lounge is located at the ground level, Times Square Center, on the Sheikh Zayed Road -Dubai. Why not visit us for a memorable experience with friends and family. We are available for birthday parties, event, film shoots and private hire.
  • Excellent26%
  • Very good26%
  • Average30%
  • Poor7%
  • Terrible11%
Travellers talk about
“ice sculptures” (17 reviews)
“hot dubai” (2 reviews)
Open Now
Hours
Hours Today: 10:00 AM - 10:00 PM
Suggested Duration: < 1 hour
LOCATION
Times Square Center 4b St | Ground Level inside Times Square Center, Dubai 115787, United Arab Emirates
Al Quoz
CONTACT
Website
+971 4 341 8121
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Write a ReviewReviews (112)
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"ice sculptures"
in 17 reviews
"hot dubai"
in 2 reviews
"escape the heat"
in 2 reviews
"fun experience"
in 2 reviews
"jacket"
in 11 reviews
"gloves"
in 18 reviews
"hat"
in 2 reviews
"mall"
in 4 reviews
Filter

1 - 10 of 94 reviews

Reviewed 2 days ago

The place had really great ice-carvings and sculptures. It is nice for a one-time visit. I do not see anything worth coming back though. Staff were nice. We had a cake & hot chocolate. Their nitro-popcorn was nice. Buy vouchers from Cobone or Groupon for...More

Thank Jia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

The place is not big as I expected. But nevertheless, it was not that bad. Had a cup of hot chocolate and a slice of chocolate 🍰 .

Thank KH02172015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Located in Time Square Mall, very convenient. Well, it is not a big place as I expected The place is very small. a pair of shoes, gloves and one welcome drink . You could find some interesting ice sculptures there . it’s nice to visit...More

Thank Alnasser222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 2 weeks ago

This place was amazing. The ice sculptures were awesome! The hot chocolate was delicious and helped take the chill out of your fingers! The staff was wonderful! It was more than I expected! We enjoyed walking around Times Square a Center too.

Thank LynnRN79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2018 via mobile

This lounge its innovator place especially the table and figures and chairs they are so special all of them they are made of ice. I suggest wearing heavy cloth for this place because it’s freezing.

Thank Hamodi-am
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2018 via mobile

Chill out lounge is one of the best place to visit in Dubai. Located in Time Square. You can go to enjoy the cold here. This place is perfect to escape the Summer of Dubai.The price is okay if you go with group as you...More

Thank queenshreyarao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2018

This took some time finding which involved a taxi ride. The sculptures were very amazing but the experience was only mediocre. Only drinks with the entry ticket were hot chocolate or tea. Coffee was extra and not good. If you haven’t seen an ice bar...More

Thank piwi43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2018

We bought tickets online from Groupon. The beauty of ice sculptures left a great impression, hot chocolate and cake were very tasty. Warm clothes were given to us by the staff. We felt like in the kingdom of ice :)

Thank Art S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2018 via mobile

If you want to test your self if you could live in the Arctic region, just visit the Chillout Ice Lounge in Times Square Center, Dubai. This -6 degrees lounge will cool down your body and tighten your pores! This place is good also for...More

Thank JoRie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2018 via mobile

I went there with my friend and it was not bad. The idea is nice bit need tonwork on it more, the entry fee was 80 Aed including complementary drink and i choose hot chocolate it was nice. Inside is small not much to do....More

Thank Zaid A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chillout_dubai, Manager at Chillout Ice Lounge, responded to this reviewResponded 9 April 2018

Dear Guest Thanks for your valued feedback as it greatly helps us improve the Chillout experience. We do engage guests with activities during selected periods (like we did a magic show in the evening during the school holidays in March and April this year) and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Heavy goods vehicles roar up and down the roads and
laborers stop at small hole-in-the-wall cafes for a
cheap lunch. But it is fast becoming a magnet for art
lovers: Alserkal Avenue is a significant contemporary
...More
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Ask a question
Questions & Answers
Ann-Maree C
30 March 2018|
AnswerShow all 3 answers
Response from chillout_dubai | Property representative |
Dear Guest Please be informed that we do not serve alcohol inside the ice lounge. Furthermore kindly note that the entrance ticket which is AED 80 per Adult and AED 40 per Child includes use of thermal clothing (Jackets... More
2
Votes
Lovely R
20 March 2018|
AnswerShow all 4 answers
Response from chillout_dubai | Property representative |
Dear Guest Please be informed that the entrance ticket which is AED 80 per Adult and AED 40 per Child includes use of thermal clothing (Jackets, gloves, hats and shoes) and a welcome drink (Hot Chocolate or Tea) is... More
1
Vote
iba t
11 October 2017|
AnswerShow all 5 answers
Response from chillout_dubai | Property representative |
Dear Guest Please note that the entrance ticket is priced AED 80 per Adult and AED 40 per Child includes use of thermal clothing (Jackets, gloves, hats and shoes) and a welcome drink (Hot Chocolate or Tea) is complimentary... More
0
Votes