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Chillout Ice Lounge

Times Square Center 4b St | Ground Level inside Times Square Center, Dubai 115787, United Arab Emirates
+971 4 341 8121
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US$185.00*
and up
Dubai's Chillout Ice Lounge
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The Chillout Ice Lounge, created by Sharaf Hospitality, is the first ice lounge in the Middle East, launched in 2007, the ice lounge had a major refurbishment in July 2014. The Middle East's first sub-zero lounge is decorated with ice sculptures, unique seating and illuminated interiors. All are maintained within a -6 degree Celsius environment, providing an icy escape that makes for a memorable chill out experience. There are hot drink options to help guests banish the icy chill and a variety of classic hot meals on offer. Once visitors arrive they are given thermal clothing to keep themselves warm in the minus six degrees. This comprises of a hooded parka (a heavy jacket), woollen gloves, shoes and socks, if required. Visitors are advised to spend a few minutes in the 'buffer zone' area to get acclimatized. The temperature in the buffer zone is set at 5 degrees Celsius, which gives the body time to adjust to the low temperature in the main Chillout Ice Lounge. The Chillout Ice Lounge combines the novelty of subzero temperatures with a unique interior design. It is a technological innovation in refrigeration, lighting, architecture & sculptured ice. The diffused lighting changes its colours at certain intervals and it filters through crystal clear blocks of ice, filling them with low-lux hues of varying patterns, making the moment freeze in its ambience. All these elements have been intelligently composed to create one of the best ice lounges in the world. The lounge serves hot soups, sandwiches, juices, hot chocolates, coffee, tea and a variety of deserts, mock-tails and confectionary, making it the first of its kind in the world to serve hot food & beverages. Chillout Ice Lounge is located at the ground level, Times Square Center, on the Sheikh Zayed Road -Dubai. Why not visit us for a memorable experience with friends and family. We are available for birthday parties, event, film shoots and private hire.
  • Excellent29%
  • Very good25%
  • Average25%
  • Poor8%
  • Terrible13%
Travellers talk about
“ice sculptures” (16 reviews)
“warm clothing” (4 reviews)
“hot choclate” (3 reviews)
Closed Now
Hours
Hours Today: 10:00 AM - 11:45 PM
Suggested Duration: < 1 hour
LOCATION
Times Square Center 4b St | Ground Level inside Times Square Center, Dubai 115787, United Arab Emirates
Al Quoz
CONTACT
Website
+971 4 341 8121
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Write a ReviewReviews (106)
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"ice sculptures"
in 16 reviews
"warm clothing"
in 4 reviews
"hot choclate"
in 3 reviews
"hot dubai"
in 2 reviews
"escape the heat"
in 2 reviews
"take pictures"
in 4 reviews
"photo opportunities"
in 2 reviews
"fun experience"
in 2 reviews
"jacket"
in 11 reviews
"gloves"
in 19 reviews
"hat"
in 3 reviews
"taxi"
in 3 reviews
"mall"
in 4 reviews
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1 - 10 of 89 reviews

Reviewed 2 days ago

We bought tickets online from Groupon. The beauty of ice sculptures left a great impression, hot chocolate and cake were very tasty. Warm clothes were given to us by the staff. We felt like in the kingdom of ice :)

Thank Art S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

If you want to test your self if you could live in the Arctic region, just visit the Chillout Ice Lounge in Times Square Center, Dubai. This -6 degrees lounge will cool down your body and tighten your pores! This place is good also for...More

Thank JoRie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2018 via mobile

I went there with my friend and it was not bad. The idea is nice bit need tonwork on it more, the entry fee was 80 Aed including complementary drink and i choose hot chocolate it was nice. Inside is small not much to do....More

Thank Zaid A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chillout_dubai, Manager at Chillout Ice Lounge, responded to this reviewResponded 9 April 2018

Dear Guest Thanks for your valued feedback as it greatly helps us improve the Chillout experience. We do engage guests with activities during selected periods (like we did a magic show in the evening during the school holidays in March and April this year) and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 15 February 2018 via mobile

Set inside Times Square mall, which is not close to a metro station so I would recommend a taxi to get there. It costs 80 AED an adult and you are provided with a warm coat, shoes, hat and gloves. It is better to wear...More

Thank Neil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017 via mobile

It was a bad decision to visit this place. The cake they served was dry and tasteless. We were served with a chocolate and a carrot cake. Still I feel like puking out. And the hot chocolate was just okay. I will never anyone to...More

1  Thank Raziashanavas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2017 via mobile

I went to this place with my wife. This is a small room with chilled atmosphere. The carrot cake is pathetic and you won’t like it for sure. Overall if it’s only about the chilled environment then it’s fine but you don’t have much to...More

Thank Faraz F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2017 via mobile

We loved our visit to the Chillout Lounge - even though it was a quick one! Much quicker than expected. It is so cold in there that you don’t really want to “hang around”. Two tips if I may: 1. Wear long trousers. We arrived...More

Thank Sarette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2017 via mobile

The facility is nice and it is really cold and they serve amazing free hot chocolate but i couldn't find jacket fit my size which is really bad that I have to wear another jacket in opposite direction to make sure I am not impacted...More

1  Thank Islammh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017

We didn't know what to expect from this place but we had a great time! It's really cold inside which might sound obvious and it's a great escape from the Dubai summer heat. The staff are really helpful and help you get ready to go...More

Thank GailPDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017 via mobile

I've Been here twice. And i love the ice sculptures! Staff are nice too! #chilloutice recommended to friends too. Thank you!

Thank Mae A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Ann-Maree C
30 March 2018|
AnswerShow all 3 answers
Response from chillout_dubai | Property representative |
Dear Guest Please be informed that we do not serve alcohol inside the ice lounge. Furthermore kindly note that the entrance ticket which is AED 80 per Adult and AED 40 per Child includes use of thermal clothing (Jackets... More
2
Votes
Lovely R
20 March 2018|
AnswerShow all 4 answers
Response from chillout_dubai | Property representative |
Dear Guest Please be informed that the entrance ticket which is AED 80 per Adult and AED 40 per Child includes use of thermal clothing (Jackets, gloves, hats and shoes) and a welcome drink (Hot Chocolate or Tea) is... More
1
Vote
iba t
11 October 2017|
AnswerShow all 5 answers
Response from chillout_dubai | Property representative |
Dear Guest Please note that the entrance ticket is priced AED 80 per Adult and AED 40 per Child includes use of thermal clothing (Jackets, gloves, hats and shoes) and a welcome drink (Hot Chocolate or Tea) is complimentary... More
0
Votes
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