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Chillout Ice Lounge

Open Now: 10:00 AM - 10:00 PM
Open today: 10:00 AM - 10:00 PM
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Traveller Overview
  • Excellent30%
  • Very good27%
  • Average27%
  • Poor6%
  • Terrible10%
Travellers talk about
“ice sculptures”(17 reviews)
“dubai heat”(2 reviews)
About
The Chillout Ice Lounge, created by Sharaf Hospitality, is the first ice lounge in the Middle East, launched in 2007, the ice lounge had a major refurbishment in July 2014. The Middle East's first sub-zero lounge is decorated with ice sculptures...more
Open Now
Hours Today: 10:00 AM - 10:00 PM
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Suggested duration: < 1 hour
Contact
Times Square Center 4b St | Ground Level inside Times Square Center, Dubai 115787, United Arab Emirates
Al Quoz
Website
+971 4 341 8121
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Top Selling Tours & Activities in and around Dubai
from US$27.16
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from US$67.40
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Reviews (120)
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All reviews ice sculptures dubai heat escape the heat fun experience jacket gloves hat mall
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1 - 10 of 98 reviews
Reviewed 2 weeks ago

Twice I have been to this place and yet it still amazes me. Area-wise, it’s kinda small but the ambiance is great. It gives you that experience on how it’s like to be in a snowy place. You can also stay there for as long...More

Thank Traillific
Reviewed 4 weeks ago via mobile

Entering a -6 degrees temperature in Dubai at a very fair price and with hot chocolate is really worth. Staff are good in receiving us and accommodating the requirements. Lots of ice carvings with couches to relax and nice little lights. For group more than...More

Thank SANKAR287
Reviewed 3 September 2018 via mobile

Wordeful place to suprise your loved ones in Dubai... It's most romantic place I have never visited any Wer else....

Thank aaru a
chillout_dubai, Manager at Chillout Ice Lounge, responded to this reviewResponded 5 September 2018

Dear Guest Your feedback is greatly valued and really provides us with the impetus to continue working hard towards achieving our customer service goals. Looking forward to hosting you and your guests again in the near future. regards. Chillout Team

Reviewed 28 August 2018 via mobile

Grabbed a special deal through friends living in Dubai for Dhs 59. This is a small ice cafe to and include a hot drink in the entry ticket. We ordered a red velvet which costed us 27. The staff an african girl at the reception...More

Thank vegaabondtraveller
chillout_dubai, Manager at Chillout Ice Lounge, responded to this reviewResponded 5 September 2018

Dear Guest Your feedback is greatly valued and really provides us with the impetus to continue working hard towards achieving our customer service goals. We do keep running promotions at selected times and are glad that you availed the same and had a positive experience.....Looking...More

Reviewed 19 August 2018

The place had really great ice-carvings and sculptures. It is nice for a one-time visit. I do not see anything worth coming back though. Staff were nice. We had a cake & hot chocolate. Their nitro-popcorn was nice. Buy vouchers from Cobone or Groupon for...More

Thank Jia A
Reviewed 14 August 2018 via mobile

The place is not big as I expected. But nevertheless, it was not that bad. Had a cup of hot chocolate and a slice of chocolate 🍰 .

Thank KH02172015
Reviewed 12 August 2018

Located in Time Square Mall, very convenient. Well, it is not a big place as I expected The place is very small. a pair of shoes, gloves and one welcome drink . You could find some interesting ice sculptures there . it’s nice to visit...More

Thank Alnasser222
chillout_dubai, Manager at Chillout Ice Lounge, responded to this reviewResponded 5 September 2018

Dear Guest Many Thanks for your feedback as it really provides us valuable insights about our business and helps us improve and innovate, where possible. We are glad that you liked the ice sculptures and the ambience. As regards the size, i so wish we...More

Reviewed 6 August 2018

This place was amazing. The ice sculptures were awesome! The hot chocolate was delicious and helped take the chill out of your fingers! The staff was wonderful! It was more than I expected! We enjoyed walking around Times Square a Center too.

Thank LynnRN79
Reviewed 9 July 2018 via mobile

This lounge its innovator place especially the table and figures and chairs they are so special all of them they are made of ice. I suggest wearing heavy cloth for this place because it’s freezing.

Thank Hamodi-am
Reviewed 30 June 2018 via mobile

Chill out lounge is one of the best place to visit in Dubai. Located in Time Square. You can go to enjoy the cold here. This place is perfect to escape the Summer of Dubai.The price is okay if you go with group as you...More

Thank queenshreyarao
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Nearby
Al Quoz
Al Quoz sits literally at the halfway point between
old and new Dubai. At first sight it has little to
recommend it: warehouses and factories dominate the
area, with some residential areas on the outskirts.
Heavy goods vehicles roar up and down the roads and
laborers stop at small hole-in-the-wall cafes for a
cheap lunch. But it is fast becoming a magnet for art
lovers: Alserkal Avenue is a significant contemporary
...More
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Questions & Answers
Ask a question
Ann-Maree C
30 March 2018|
AnswerShow all 3 answers
Response from chillout_dubai | Property representative |
Dear Guest Please be informed that we do not serve alcohol inside the ice lounge. Furthermore kindly note that the entrance ticket which is AED 80 per Adult and AED 40 per Child includes use of thermal clothing (Jackets... More
3
Votes
Lovely R
20 March 2018|
AnswerShow all 4 answers
Response from chillout_dubai | Property representative |
Dear Guest Please be informed that the entrance ticket which is AED 80 per Adult and AED 40 per Child includes use of thermal clothing (Jackets, gloves, hats and shoes) and a welcome drink (Hot Chocolate or Tea) is... More
1
Vote
iba t
11 October 2017|
AnswerShow all 5 answers
Response from chillout_dubai | Property representative |
Dear Guest Please note that the entrance ticket is priced AED 80 per Adult and AED 40 per Child includes use of thermal clothing (Jackets, gloves, hats and shoes) and a welcome drink (Hot Chocolate or Tea) is complimentary... More
0
Votes