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Pinetree Tours
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  • Excellent58%
  • Very good25%
  • Average7%
  • Poor5%
  • Terrible5%
Travellers talk about
“half day tour”(46 reviews)
“fish fry”(55 reviews)
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Roundabout on Taylors Road, Norfolk Island 2899, Australia
+672 3 22424
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Reviews (276)
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All reviews progressive dinner half day tour fish fry orientation tour sound and light show great introduction convict settlement office staff island tour couldn't fault great tour company scones accommodation package general tour always on time salad bus driver
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1 - 10 of 276 reviews
Reviewed 1 week ago

This was a nice introduction of the island. The driver/guide was great and full of useful information. We all had a great time and the tea/coffee and scones were delicious.

Date of experience: January 2019
Thank Peter R
Reviewed 1 week ago via mobile

Out of 3 tours only one was ok and that was half day tour. Progressive dinner was such a disappointment. Food wasnt even average. I dont cook that bad on a bad night. The so called island "must do" was fish fry. We expected freshly...More

Date of experience: January 2019
2  Thank Nomads2530
Reviewed 4 weeks ago

We had Kim take us on our tour. He's knowledgeable and made the tour a lot of fun to be on. I'm sure everyone who goes to the island does the orientation tour and if it is not included in your package, do yourselves a...More

Date of experience: December 2018
Thank marblog21
Reviewed 4 December 2018

Our tour guide was so dry that in drought season he would have been a fire hazard. He had clearly done this before and new how to make it work best for him and for the group. We took in some edited highlights, being Kingston,...More

Date of experience: December 2018
1  Thank Scott B
Reviewed 1 December 2018 via mobile

Admittedly, the weather was wet & windy so the FF was in a shed with shabby wooden trestle tables . It totally lacked atmosphere being devoid of any table settings & decor. The buffet food was worth $30 per person & that is being generous....More

Date of experience: December 2018
Thank Cathy S
Reviewed 26 November 2018

The tour was great in terms of what we saw, but there was a constant monologue about how poorly the Pitcairn descendants felt Australia had treated them. As an Australian I felt uncomfortable and didn't do any more tours with them. Talking to locals, and...More

Date of experience: November 2018
Thank PappaJ2016
Reviewed 7 November 2018 via mobile

This is our second trip to the island and I must admit there was a significant difference in the service provided by Pinetree Tours this time compared to last time. We did 5 tours with them which we had booked 10 months ago and while...More

Date of experience: November 2018
Thank eejay2015
Reviewed 1 November 2018

If you go to Norfolk Island and you want a fun night of entertainment accompained by a great meal you must book the Night as a Convict tour. You will laugh a lot, meet new friends all whilst dressed like a convict. I was with...More

Date of experience: October 2018
Thank TracyD1451
Reviewed 26 October 2018

Three friends assumed that we had done all the right things and prebooked all the tours months before arriving on Norfolk Island. Apparently according to Pinetree Tours we made several errors. Mistake number one - that we arrived on the Island on a Sunday. The...More

Date of experience: October 2018
1  Thank Mim L
Reviewed 24 October 2018

Norfolk Island was a lovely place to visit. Very poor communication from Pinetree Tours, at times. Arrived on a Sunday. Pinetree Tours was closed We had a tour booked for 8.30 on the Monday. Tried the A/H no Someone returned my call late on the...More

Date of experience: October 2018
Thank Barbara T
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Questions & Answers
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Sally G
1 January 2017|
AnswerShow all 3 answers
Response from Sally G |
1/2 day tour abour $AUD50 and well worth it early in your visit. We then did the Farm and Industry tour straight after, again about $50, and then we had a perspective of the Island activities and lifestyle. Hire a car and... More
12 March 2015|
Response from Pinetreetours |
Our website has been down due to technical difficulties. The address on our page is correct. You should be able to access this now.