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Pinetree Tours

Roundabout on Taylors Road, Norfolk Island 2899, Australia
+672 3 22424
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Review Highlights
Tours abound but not enough communication

Had prebooked several tours. Upon arrival, no messages, not open and arrived at allocated time for... read more

Reviewed 14 July 2018
Sandra S
,
Brisbane, Australia
Great service

I highly recommend Pinetree tours, their tours are pretty reasonable also fun, they make the bus... read more

Reviewed 4 June 2018
828foodie
,
Kingsgrove, Australia
Read all 261 reviews
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Overview
  • Excellent60%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible4%
Travellers talk about
“half day tour” (46 reviews)
“fish fry” (49 reviews)
LOCATION
Roundabout on Taylors Road, Norfolk Island 2899, Australia
CONTACT
Website
+672 3 22424
Write a ReviewReviews (261)
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All reviews
"progressive dinner"
in 52 reviews
"half day tour"
in 46 reviews
"fish fry"
in 49 reviews
"sound and light show"
in 11 reviews
"convict settlement"
in 17 reviews
"island tour"
in 16 reviews
"orientation tour"
in 14 reviews
"great introduction"
in 7 reviews
"scones"
in 12 reviews
"accommodation package"
in 5 reviews
"silly questions"
in 3 reviews
"couldn't fault"
in 3 reviews
"always on time"
in 3 reviews
"salad"
in 14 reviews
"great company"
in 5 reviews
"complimentary tour"
in 5 reviews
"great entertainment"
in 4 reviews
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1 - 10 of 261 reviews

Reviewed 14 July 2018

Had prebooked several tours. Upon arrival, no messages, not open and arrived at allocated time for tour 7.15pm. No tour bus came. Waited till 7.28pm and went home. Closed next day also, but this booked tour was on time and excellent. Driver told us to...More

Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2018

I highly recommend Pinetree tours, their tours are pretty reasonable also fun, they make the bus feel welcome and they tell a joke or two. We've had couple of drivers and they were all very much informative and friendly.

Thank 828foodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2018

We did five of the Pinetree Tours during our 7-day stay at Norfolk Island. The email communication with the company prior to our visit lacked polish, so I was a bit concerned as we had fully paid for our tours in advance. However, as it...More

Thank Jan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 1 June 2018

Upon my arrival at Norfolk Island I found out that some of the tours I had booked had been cancelled. A quick look at what was on offer and new booking were made and days rearranged. Nothing was too much trouble and the tour guides...More

Thank usuallyinpairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018

We had numerous tours included with out Holidays of Australia package, (would recommend HoA). Much cheaper than booking locally as costs are high due to importation etc. Buses, all apparently imported 2nd hand from Japan (where they drive on the correct side of the road),...More

Thank raffles123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2018

We are a group of 21. You pretty much have to do business with this organisation at some stage.....for us it was nearly two years of unanswered emails, phone calls and messages.....a totally frustrating experience while in Oz.....when we finally got there....we nearly cancelled the...More

Thank TheKernel01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2018

Our week in Norfolk was such a wonderful time of fun, fact and a some frivolity due to a number of factors, especially Pine Tree tours. We were part of twelve events and tours organised by Pinetree Tours and couldn't fault any of them. Pinetree...More

Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2018

Big variety of tours available. My impression from the 2 tours we did, was that the drivers/guides would rather be somewhere else, doing something else and not having to deal with tourists. This spoilt it for me, as although they offered good information it was...More

Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2018

We did the tour with a few people in our group. Was well worth the time. It covered a lot of the island over a 3 hour tour. We left from the roundabout in Burnt Pine at about 830am and got back about midday. We...More

Thank Ray G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2018 via mobile

Well organised and friendly. They offer many interesting tours at reasonable prices. Their local guides are very informative and great to listen to. Thoroughly enjoyed everything we did.

Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Sally G
1 January 2017|
AnswerShow all 3 answers
Response from Sally G |
1/2 day tour abour $AUD50 and well worth it early in your visit. We then did the Farm and Industry tour straight after, again about $50, and then we had a perspective of the Island activities and lifestyle. Hire a car and... More
0
Votes
kevinoncorso
12 March 2015|
Answer
Response from Pinetreetours |
Our website has been down due to technical difficulties. The address on our page is correct. You should be able to access this now.
0
Votes