We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Norfolk Island's Visitors Information Centre

Closed Now: 8:30 AM - 5:00 PM
Open today: 8:30 AM - 5:00 PM
Share
Review Highlights
excellent service

booked a few tours through the Visitors centre, very helpful, one tour I booked at the last minute... read more

Reviewed 10 October 2018
lilaqCairns
,
cairns
Interesting and informative place

This is a very interesting place, centrally situated in town. Either side of it, is where the... read more

Reviewed 13 September 2018
148rosemarya
Read all 43 reviews
1
All photos (1)
Full view
Traveller Overview
  • Excellent55%
  • Very good37%
  • Average4%
  • Poor0%
  • Terrible4%
Travellers talk about
About
The friendly staff can assist with all your holiday requirements, tour, accommodation, hire car and dinner bookings and all general enquiries. Help yourself to maps and brochures on what there is to see and do during your holiday on Norfolk Island...more
Closed Now
Hours Today: 8:30 AM - 5:00 PM
See all hours
Suggested duration: < 1 hour
Contact
39A Taylor's Road | Burnt Pine, Norfolk Island 2899, Australia
Website
+672 3 22147
Call
Most Helpful Positive Review
Reviewed 29 April 2018

Plenty of information and pamphlets/flyers available with a variety of souvenirs to purchase. Unfortunately the email link on their website wasn't working so they did not reply prior to my travel there.

1  Thank Karen S
Most Helpful Critical Review
Reviewed 17 January 2018

The information from this centre is out of date. The staff not helpful gave incorrect details for tour. Would not book your tours here. A lot of activities how ever getting information was like pulling teeth.

1  Thank traveldave570
NorfolkIslandTourism, Manager at Norfolk Island's Visitors Information Centre, responded to this reviewResponded 23 January 2018

The Norfolk Island Visitors Information Centre only distribute current information and pride ourselves on great customer service! Perhaps you are mistaking us for another booking agent.

Reviews (43)
Filter reviews
43 results
Traveller rating
23
16
2
0
2
Traveller type
Time of year
LanguageEnglish
23
16
2
0
2
Show reviews that mention
All reviews friendly and helpful staff book tours for sale museum pass brochure purchase souvenirs island attractions accommodation norfolk
FilterEnglish
Updating list...
1 - 10 of 43 reviews
Reviewed 10 October 2018

booked a few tours through the Visitors centre, very helpful, one tour I booked at the last minute, lovely little shop there with unusual souvenirs

Thank lilaqCairns
NorfolkIslandTourism, Manager at Norfolk Island's Visitors Information Centre, responded to this reviewResponded 11 October 2018

Thank you for your review! We hope you enjoyed your entire Norfolk Island experience!!

Reviewed 13 September 2018

This is a very interesting place, centrally situated in town. Either side of it, is where the saturday and sunday markets are held. Can buy museum passes too.

1  Thank 148rosemarya
NorfolkIslandTourism, Manager at Norfolk Island's Visitors Information Centre, responded to this reviewResponded 17 September 2018

Thank you for your review! We hope you enjoyed your visit to Norfolk Island.

Reviewed 16 July 2018

Do get a visitors map and read all the ads surrounding the map as there are savings to be made. One is for 5% off fuel and at $2.35 per litre, this is a good one to use. Other ifo is given out to those...More

Thank Sandra S
Reviewed 30 June 2018

This is a great place to start working out where to go and what to do. heaps of information available and the staff are very friendly and helpful. You can get your discounted museum passes and internet tickets here too!

Thank N4510TSjenny
NorfolkIslandTourism, Manager at Norfolk Island's Visitors Information Centre, responded to this reviewResponded 2 July 2018

Thanks for your review! We are glad to be of assistance in planning your itinerary.

Reviewed 28 May 2018

Two staff who were very helpful answering our questions .A nice set out gift shop with a wide range of souveneers etc for purchase.Plenty of brochures on display to help with your travel around the Island

Thank John C
NorfolkIslandTourism, Manager at Norfolk Island's Visitors Information Centre, responded to this reviewResponded 30 May 2018

Thanks for your review! We hope your Norfolk Island holiday was enjoyable!!

Reviewed 21 May 2018

This was my first port of call after leaving the airport. Cheery and helpful staff helped me select tours to take and other bookings to make. Left with maps and brochures and my entire visit planned out. Great help.

Thank Ron M
NorfolkIslandTourism, Manager at Norfolk Island's Visitors Information Centre, responded to this reviewResponded 23 May 2018

Thank you for your review! We suggest that all visitors drop in to the Visitors Information Centre once they arrive, and allow us to assist with coordinating their itinerary, and provide helpful tips.

Reviewed 29 April 2018

Plenty of information and pamphlets/flyers available with a variety of souvenirs to purchase. Unfortunately the email link on their website wasn't working so they did not reply prior to my travel there.

1  Thank Karen S
Reviewed 10 April 2018

The staff are warm and friendly. Best place to go if need any help. Loads of information, maps and brochures.

Thank AnnaVanSteel
NorfolkIslandTourism, Manager at Norfolk Island's Visitors Information Centre, responded to this reviewResponded 12 April 2018

Thank you for your kind review!!

Reviewed 3 April 2018

The folk in this visitor centre were extremely helpful in giving information by email before our trip to Norfolk Island and sent us lots of brochures and maps to help with the planning of our tours etc.

Thank Yvonne D
NorfolkIslandTourism, Manager at Norfolk Island's Visitors Information Centre, responded to this reviewResponded 5 April 2018

We are glad to assist with any information either prior to travel or during your visit. Thanks for your review!

Reviewed 2 April 2018

Even if you have planned your time on the Island, it is well worth checking out the Visitor Information Center. The staff were terrific and pointed us to much more to see than what we expected.

1  Thank Bob S
NorfolkIslandTourism, Manager at Norfolk Island's Visitors Information Centre, responded to this reviewResponded 5 April 2018

Glad to be of service! Thank you for your review!!

View more reviews
Nearby
Nearby HotelsSee all 5 nearby hotels
South Pacific Resort Hotel
125 reviews
.43 km away
Castaway Norfolk Island
185 reviews
.71 km away
Seaview Norfolk Island
119 reviews
1.16 km away
Governor's Lodge Resort Hotel
197 reviews
1.38 km away
Nearby RestaurantsSee all 46 nearby restaurants
The Olive Cafe
1,033 reviews
.47 km away
Bowling Club Bistro
534 reviews
.27 km away
Hilli Restaurant & Cafe
908 reviews
1.25 km away
Cafe Tempo
354 reviews
.42 km away
Nearby AttractionsSee all 74 nearby attractions
The Local Art Gallery
51 reviews
.13 km away
St. Barnabas Chapel
592 reviews
1.23 km away
Fletcher's Mutiny Cyclorama
702 reviews
1.28 km away
The Ferny Lane Theatre
5 reviews
.34 km away
Questions & Answers
Ask a question
Rob8882016
28 March 2018|
AnswerShow all 2 answers
Response from Norfolk Island T | Property representative |
Gluten free products as well as almond and rice milk are all available at the Foodland supermarket on Norfolk Island. Also many of the cafes and restaurants cater for gluten/dairy free requirements. I hope this assists you... More
0
Votes
Mary E
22 October 2017|
Answer
Response from Rose E |
The opening hours are: LIQUORBOND Sat 23rd Dec 9.30am - 6.00pm and Sun 24th Dec 1.00pm - 5.00pm FOODLAND SUPERMARKET Sat 23rd Dec 8.00am - 6.00pm and Sun 24th Dec 9.00am - 6.00pm P&R SUPERMARKET Sat 23rd Dec 7.00am... More
0
Votes