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Pacific Island Air

London Avenue | CAAF Compound, Nadi Airport, Nadi, Viti Levu 0001, Fiji
+(679)6725644
Website
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Review Highlights
Poor Customer service even for fiji

on arriving at terminal only one person on counter,After taking bags he then told us our booked... read more

Reviewed 1 week ago
cos4d
,
Auckland, New Zealand
Quick trip but lots of fun

After our last trip to Musket Cove two years ago where we arrived by boat in the dark with grumpy... read more

Reviewed 1 week ago
carlyleclan
,
Tauranga, New Zealand
Read all 133 reviews
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Overview
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Helicopter or seaplane scenic flights and day trip packages in Nadi and around the Mamanuca and Yasawa Islands
  • Excellent82%
  • Very good7%
  • Average2%
  • Poor6%
  • Terrible3%
Travellers talk about
Open Now
All hours
Hours Today: 08:00 - 18:00
Suggested Duration: < 1 hour
LOCATION
London Avenue | CAAF Compound, Nadi Airport, Nadi, Viti Levu 0001, Fiji
CONTACT
Website
+(679)6725644

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Reviews (133)
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1 - 10 of 128 reviews

Reviewed 1 week ago

on arriving at terminal only one person on counter,After taking bags he then told us our booked flight at two is now three, because we were the only two people and not enought to make a flight. after going into the departure area it was...More

Thank cos4d
Alison F, Director of Sales at Pacific Island Air, responded to this reviewResponded 5 days ago

Dear Cos4d, Firstly, your heading "even for Fiji" is offensive to the people of Fiji. I believe they are among the most friendly and hospitable people in the world. A Fijian will usually go out of their way to make sure you are happy and...More

Reviewed 1 week ago

After our last trip to Musket Cove two years ago where we arrived by boat in the dark with grumpy, tired kids we decided to try the seaplane this trip. We were greeted at the airport by a lovely Fijian lady who escorted us over...More

Thank carlyleclan
Reviewed 2 weeks ago

Really pleased we experienced both for our stay in the Yasawa Islands! Sea plane was a fab experience, nice and quick, great views of the islands and never seen a more relaxed and competent bare footed pilot at the helm. Was understandably noisey but charming....More

Thank Southerner8
Alison F, Director of Sales at Pacific Island Air, responded to this reviewResponded 2 weeks ago

Bula Southerner8 Thank you very much for taking the time to write about your experience with us in the seaplane and helicopter. We are thrilled you had such a great time and hope you come back for more!! best wishes Alison

Reviewed 3 weeks ago

I am a local and work for a renowned tour company here in Fiji. My family went on the Castaway Lunch Package day tour as a familiarity trip and it was just amazing. First time for the whole family on a heli and back on...More

Thank tilak842017
Alison F, Director of Sales at Pacific Island Air, responded to this reviewResponded 2 weeks ago

Bula and thank you for taking the time to write this review. We are so glad you and the family got to enjoy the experience. best wishes Ali

Reviewed 15 May 2017

We arrived tired and hot from Canada to Nadi. We were supposed to do all these things to get to Paradise Cove, get luggage stored, get wine at duty free... you get it. I was wondering if someone from Pacific Island Air would be there...More

Thank ssoll
Alison F, Director of Sales at Pacific Island Air, responded to this reviewResponded 4 weeks ago

Bula! Thank you so much for taking the time to write this lovely review of your seaplane experience with Pacific Island Air. We are thrilled you enjoyed it so much and had a great experience. please come back again soon. Best wishes Alison

Reviewed 10 May 2017

Great crew - friendly and made things really easy. Took the seaplane to Likuliku and the helicopter back. Would definitely fly with them again when in Fiji!

1  Thank David W
Alison F, Director of Sales at Pacific Island Air, responded to this reviewResponded 4 weeks ago

Great news! thanks so much for writing a review on our combo product, seaplane one way and helicopter back. vinaka Alison

Reviewed 8 May 2017

We had an on-time, excellent helicopter service to Tadrai Island resort, and a very friendly and informative pilot both to and from the island, who was willing to point out different islands and features on the way, and provide some background.

Thank Ken M
Reviewed 6 May 2017 via mobile

My first flight in a seaplane and it was so much fun! Flight was on time, pilot was very professional, headphones to talk and oh my goodness what incredible views. Smoother takeoff and landing than a normal plane.

Thank Angela W
Alison F, Director of Sales at Pacific Island Air, responded to this reviewResponded 8 May 2017

Bula and thank you for taking the time to write a review of your seaplane journey to Natabe, a fabulous spot in the Yasawas. We look forward to welcoming you back again in the future. best wishes Alison

Reviewed 26 April 2017

My husband and I had a 1 day (22 hour) layover in Nadi, Fiji. Who only stays for a layover in Fiji, you ask? We were visiting family in another pacific island country: Samoa. What we managed to find to fill our day was an...More

1  Thank Kiri B
Alison F, Director of Sales at Pacific Island Air, responded to this reviewResponded 4 weeks ago

Thank you for your recommendation Kiri and taking time out to write about it on Trip Advisor. It is a really great way to spend a day in Fiji and get to see the country by land and air. best wishes Ali

Reviewed 26 April 2017 via mobile

We have travelled to Castaway before by Ferry but decided to add a new element to our trip. We were totally amazed by the experience. All five of us fir very comfortably and we arrived in under fifteen minutes! Upon arrival the pilot and staff...More

Thank Maria T
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Questions & AnswersAsk a question
Chrishy_NY
Looking to book a 9AM flight to Yasawas and a 4PM return (their latest) to maximize our time there. Did people that booked a late return have issues (ie were you put on an earlier return with short notice)? Many thanks.
4 April 2017|
Answer Show all 3 answers
Response from Alison F | Property representative |
Hi I'm the Marketing Manager for this company. Which day are you looking at booking? I will make sure we organise the latest possible return for you. best wishes Alison
0
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