LifeSpa

LifeSpa, Singapore: Hours, Address, LifeSpa Reviews: 3/5

10:00 AM - 7:00 PM
Monday
10:00 AM - 9:30 PM
Tuesday
10:00 AM - 9:30 PM
Wednesday
10:00 AM - 9:30 PM
Thursday
10:00 AM - 9:30 PM
Friday
10:00 AM - 9:30 PM
Saturday
10:00 AM - 7:00 PM
Sunday
10:00 AM - 7:00 PM
About
Since our launch in 2000, LifeSpa has evolved into three spa outlets. Our flagship spa, located on Level 11 of Orchard Gateway @ Emerald is just steps from the world-renowned Orchard Road, in the heart of Singapore’s shopping district. Spread over a space of 6,500 sq. ft, this spa with its plush interiors, spacious 23 treatment rooms and modern spa facilities brings tranquillity to the hustle and bustle of city life. Over at the Carlton Hotel, LifeSpa PrestigeOne and LifeSpa PrestigeTwo, located separately on level 5th and 4th fitted with 10 treatment rooms each; hydrotherapy and steam room facilities is the perfect place for you to recharge and rejuvenate.
Suggested duration
1-2 hours
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Tours and Tickets

Popular mentions

3.0
27 reviews
Excellent
7
Very good
7
Average
3
Poor
5
Terrible
5

Xhanica Z
1 contribution
Excellent Spa
Dec 2020 • Friends
Relaxing massage and ambiance:)
Highly recommended👍
Staffs are friendly too and i enjoyed their view at 11th flr
Written 11 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

161dlhc
Singapore, Singapore3 contributions
Good Professional Service
May 2021
Had a trial facial using FAVE Voucher for Aloe Facial in May. Very impressed with the detail and care shown by therapist Anne. Nice ambience and very professional staff.
Written 2 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Inzaghi
1 contribution
Disappointing
May 2021 • Solo
Purchased one of their hydro aloe facial deal on Fave and was curious to see if it was worth the usual $300+ compared to the price of less than $30 that I paid. Therapist was skillful but started to comment negatively on my skin condition almost to a point I felt bad for my skin condition. The only relaxing part was when the mask was applied on and I was left alone on the heated bed. The package entails eyebrow trimming and eye treatment but it was not done - I wanted to see if they were honest in fulfilling the treatments stated in the package and ultimately didn’t confront them as I was disappointed in the whole experience and wanted to leave as soon as I am done. Will consider signing a package had they kept to what was promised as I was looking for a reliable facial service provider but in this case, this is definitely not going to happen and will not be back in future.
Written 12 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ValeniTay
2 contributions
Awesome!
Sep 2020 • Solo
Went for a body massage after a long day and Miko was my massuer.
I have very tense back, stiffen neck and shoulders; totally enjoy and relieved to cracked some bones. Haha! Just 60min and felt revived after.
Miko is very attentive and caring, recommend her~♡
Written 16 September 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Syu
Singapore, Singapore135 contributions
Mediocre at best
Jan 2020 • Solo
Redeemed a credit card birthday promotion for a facial and had a good first impression of the spa @ Carlton hotel. Receptionist and therapist were warm and friendly. Facial was average, therapist used way too much pressure in my opinion and I’ve been doing facials for a Long time. Rated 2 as the saleswoman was extremely pushy in her hard sell for a package, making it seem like she “was trying to help you”. She didn’t get that I didn’t want to waste money at a place where I wasn’t satisfied with the service. Pretty sarcastic in the way she spoke too.
Written 12 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Melvin Chen
Singapore, Singapore162 contributions
Relaxing !!!
Jan 2020 • Couples
Good techniques by the masseurs, affordable promotions , nice location at Carlton Hotel .
All adds up to a nice Spa experience !
Written 5 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Leong L
34 contributions
Facial
Nov 2019
I came for my SCB BIRTHDAY treat for facial. The facial was good except the extraction was super painful. The consultant is not pushy at all.
Written 15 November 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Travellover
Singapore, Singapore403 contributions
Everything you need to exercise
Mar 2019 • Solo
Small, clean, modern gym with everything you need for good exercise.
Also not busy.
I wish the swimming pool water was warmer and children’s access limited to some precise times.
Written 22 March 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

wysely
Singapore, Singapore80 contributions
Couple's Spa experience
Mar 2019 • Couples
We visited LifeSpa at Carlton Hotel (Prestige One) a few days before my birthday. We were using the Fave voucher for an 80-minute Couple's Stress-Relief Indulgence with Full Body Massage and Scrub which cost 78 SGD.
I'm aware of the poor reviews on this establishment but I would like to give my personal views.
In general, we were quite delighted by the service. The reception staff was very polite and helpful. She was not pushy or hard-selling. When we needed to consider the packages, she left us alone to discuss. Even when we took quite some time to decide, she remained very patient with us. I would say that the two masseuses who served us were skillful and very courteous. In a nutshell, we were treated like VIPs and this was the best spa experience that we have had so far.
Written 11 March 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Cixinyu
Singapore, Singapore2 contributions
Bad attitude beautician
Jan 2019 • Couples
On the 10/1 I brought my elder mom for facial is our first time with this beautician. However, Is not our first time to lifespa , this round we would like to try a different beautician. Before facial begins, this beautician commented my mom's face was extremely small and thin in a mocking way, I replied her, no, mom 's face is not small and thin. She, still insisted is. which my mom is not. This is an insult to me and my mom. upset my elder mom alot. What has big or small face concern of her? As a beautician just do the work without commenting! I 'am not the complain person but this really too way too much. And, her attitude is not good. Asking my mom to shift in her own way which my mom already lying down in a good position. skills is not professional as well. Facial and shoulder massage hurts my mom. When mom kept reminding her mrow gentle she showed no response. Qualities which beautician should possess are:

Good communication skills to know the requirements of costumers. Is she don't know how to communicate then keep quiet! Completes work with precision in a proper way. A loving heart that care for the client. Be professional. Friendly and Approachable. You have to be able to get along with all kinds of people in order to be a beautician. Is it an elderly, so do not need a respect? Is it an elder so do not need to show love and concern? Elder is a client too! Must show the same respect and love.
Written 10 January 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Xinyu, Thank you for your time in writing this feedback. Our sincere apologies for the unpleasant experience. We have looked into the matter and counselled our staff accordingly. Rest assured that we will take note when assigning a beautician for your mum on your next visit. We look forward to see you soon.
Written 20 January 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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