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Regal Airport Hotel - OM Spa

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Good

Good 4 star hotel is situated in airport. Very convinient both for transit passengers and... read more

Reviewed 14 February 2018
Вера Б
via mobile
In between flights

Convenient and easy. 8 hours between flights and got a good 5 hours sleep. Flew in, slept and... read more

Reviewed 29 September 2016
Upgrade5
via mobile
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Traveller Overview
  • Excellent45%
  • Very good26%
  • Average23%
  • Poor4%
  • Terrible2%
14 Feb 2018
“Good”
2 Jan 2018
“Nice Place For A Layover ”
About
Designed in contemporary Thai style, OM Spa's stylish interiors are infused with a soothing sense of harmony and serenity. In this luxurious oasis, you will be pampered with professional spa treatments to tantalise and rejuvenate all your senses. OM...more
Contact
No.9 Cheong Tat Road, Hong Kong International Airport, Chek Lap Kok, Hong Kong, China
Website
+852 2286 6266
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Top Selling Tours & Activities in and around Hong Kong
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from US$56.50
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Reviews (42)
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1 - 10 of 34 reviews
Reviewed 14 February 2018 via mobile

Good 4 star hotel is situated in airport. Very convinient both for transit passengers and others. There is shuttle bus service to citygate mall and tung chung subway station. There is also shuttle bus to disney land once a day. Breakfasts are good enough. Staff...More

1  Thank Вера Б
RAH_HK, General Manager at Regal Airport Hotel - OM Spa, responded to this reviewResponded 5 July 2018

Dear Guest, Thank you so much for sharing your stay review with us. Your kind words regarding the hotel service are warmly received. Your positive feedback will act as encouragement for the staff to go that extra mile. Thank you again for your valuable comments....More

Reviewed 3 January 2018 via mobile

We had to spend a night in Hong Kong and decided on the Regal because of its proximity to the airport. It's approximately a 5 minute indoor walk from terminal one to the front desk of the hotel. Very nice rooms. An outstanding dinner buffet....More

Thank gardenbear
RAH_HK, General Manager at Regal Airport Hotel - OM Spa, responded to this reviewResponded 16 January 2018

Dear Guest, Greetings from the Regal Airport Hotel! We are delighted to receive your kind words about our hotel location / having an enjoyable stay at our hotel and enjoyed our buffet selection for your evening. Your comments are indeed valuable to us, as they...More

Reviewed 23 July 2017 via mobile

We got a room here at the last minute as a day trip around Hong Kong had been cancelled by bad weather. We were exhausted from a delayed flight the previous evening from Shanghai. This hotel was a god send for 3 weary travellers. It...More

Thank muffin55
RAH_HK, 總經理 at Regal Airport Hotel - OM Spa, responded to this reviewResponded 19 September 2017

Dear Guest, Thank you so much for sharing your stay review with us. Your kind words regarding the pleasant hotel stay are appreciated and warmly received. Rest assured that your feedback will act as encouragement for our Associates to go that extra mile. We would...More

Reviewed 20 July 2017 via mobile

If you arrive by taxi, registration is up the escalator. It's not very easy to find and signage is lacking. There is a walkway straight into the airport. We chose to stay here on our last night before heading home. The executive lounge is a...More

Thank Geordie K
RAH_HK, 總經理 at Regal Airport Hotel - OM Spa, responded to this reviewResponded 19 September 2017

Dear Guest, Thank you so much for sharing your stay review with us. Your kind words regarding the Executive Club Lounge and valuable feedback regarding the signage are warmly received. Rest assured that your feedback will act as encouragement for our Associates to go that...More

Reviewed 17 July 2017 via mobile

Not Happy with Cathay Pacific, but the hotel they put us in for a day and half is superb! Could not ask for more as the rooms are spacious, clean , big double beds and so sound proof you wouldn't know your right next to...More

Thank PieterN40
RAH_HK, 總經理 at Regal Airport Hotel - OM Spa, responded to this reviewResponded 19 September 2017

Dear Guest, Greetings from the Regal Airport Hotel! We are delighted to receive your kind words about having an enjoyable stay at our hotel. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create...More

Reviewed 28 May 2017 via mobile

As far as airport hotels go this is better than average - in comparison to normal hotels this is lack luster. It is definitely dated, maintenance upkeep is there but poor quality. Room was clean, but noticeably old. The only thing going for it is...More

Thank JY_Dayton_Oh
RAH_HK, 總經理 at Regal Airport Hotel - OM Spa, responded to this reviewResponded 19 September 2017

Dear Guest, Thank you so much for sharing your stay review with us. Your feedback regarding the room condition is warmly received. We acknowledge your comment on the room being dated. Please be informed that we renovate guest rooms on a continuous basis. Your positive...More

Reviewed 10 May 2017

We had the complimentary head and neck massage before leaving the hotel. An absolute must have for travelers to treat themselves. Loved the gentle treatment of girls, made very welcome by all staff. Floated out of the spa.More

Thank helken2014
RAH_HK, General Manager at Regal Airport Hotel - OM Spa, responded to this reviewResponded 15 May 2017

Dear Guest Thank you for the great review and pleased to hear that you enjoyed the stay and OM Spa! We strive to serve the best to every of our guests and we are glad to see those efforts make it a different in your...More

Reviewed 30 December 2016

great accomadations with travel connections and close to mainland hong kong and kowloon, with many options for intertainment available

Thank Fred S
RAH_HK, General Manager at Regal Airport Hotel - OM Spa, responded to this reviewResponded 15 May 2017

Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon! With warm regards from the Asia's Most Exciting City! Yours sincerely John Girard General Manager

Reviewed 6 October 2016 via mobile

You do need to go through immigration and customs to access this hotel. Always a shame to have to do more of this on a long trip! Why can't they build these things inside the airport! Hotel is fairly basic. Check in was slower than...More

Thank adventuregirl1968
RAH_HK, General Manager at Regal Airport Hotel - OM Spa, responded to this reviewResponded 11 October 2016

Dear Guest Thank you for sharing your feedback from your stay. Your comments are indeed valuable to us, as they help us in our committed effort to serve you better. We sincerely apologise for not having lived up to your service delivery expectations. Please rest...More

Reviewed 29 September 2016 via mobile

Convenient and easy. 8 hours between flights and got a good 5 hours sleep. Flew in, slept and rested. What else do you need between flights. Staff efficient and pleasant. Rooms clean and quite. You can be in your room quicker than catching a taxi....More

Thank Upgrade5
RAH_HK, General Manager at Regal Airport Hotel - OM Spa, responded to this reviewResponded 11 October 2016

Dear Guest Thank you for the great review of your stay! We strive to serve the best to every of our guests and we are glad to see those efforts make it a different in your stay. We are delighted that we had the opportunity...More

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