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Air Taxi

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
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Traveller Overview
  • Excellent85%
  • Very good12%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“overnight tour”(51 reviews)
“tanna island”(69 reviews)
About
Mt Yasur, on the Southern Vanuatu island of Tanna, is the archipelago’s most iconic landmark. Words can’t adequately describe the thrill and awe of walking to the edge of an active volcano and watching it erupt. It is one of the most spectacular...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Suggested duration: More than 3 hours
Contact
Port Vila, Efate 1053, Vanuatu
Website
+678 554 4206
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Reviews (435)
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All reviews overnight tour evergreen resort tanna island volcano tour once in a lifetime active volcano scenic flight live volcano hour flight land diving red lava molten rock smooth flight mount yasur both sides warm clothes return flight
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1 - 10 of 422 reviews
Reviewed 6 days ago

Very well organized. Knowledgeable and affable pilots, drivers and guides. No delays from the flight, 4WD ride to the volcano, and allowed for plenty of time at the volcano site.

Date of experience: February 2019
Thank morphred
Reviewed 1 week ago

The scenic flight was amazing and offered a brilliant birds-eye view. The 4WD was good and the trip to the rim of the volcano was superb. To be that close to an active volcano was superb, with the noises, views and smells being an incredible...More

Date of experience: February 2019
Thank brian530
SimonTurnerAirTaxi, Public Relations Manager at Air Taxi, responded to this reviewResponded 1 week ago

The scenic flight over the volcano is a very popular part of the experience. Its a great start to the adventure. Glad you enjoyed and thanks very much for reviewing.

Reviewed 1 week ago via mobile

I sincerely encourage everyone to experience this incredible adventure. From start to go, the service from the Air Taxi team was tremendous. Milly & Olivia should be commended as there personalities & warmth make guests feel at home. My photos below simply do not do...More

Date of experience: February 2019
Thank WilliamChoi01
SimonTurnerAirTaxi, Public Relations Manager at Air Taxi, responded to this reviewResponded 1 week ago

Thanks very much for taking the time to review.

Reviewed 1 week ago via mobile

Such an incredible adventure! The overnight tour is a must do! For my trip I was accompanied with our pilot Olivia, who was very professional and had a great sense of humour, providing us with great scenic views as we fly by the Volcano and...More

Date of experience: February 2019
Thank Strada01
SimonTurnerAirTaxi, Public Relations Manager at Air Taxi, responded to this reviewResponded 1 week ago

Thanks for reviewing. Olivia has just started with us but comes with a wealth of aviation experience, her sense of humor no doubt sharpened from 18 months flying in the Australian outback. She will be delighted to read your comments. Glad you enjoyed the experience.

Reviewed 4 weeks ago via mobile

Tour was great, even flying with the small airoplane is an experiance. Very professional! Overnight property (more expensive option) is very beautiful, however you can not swim in their beach, which is not the best thing. Everything else is great!

Date of experience: January 2019
Thank MarvisTO
SimonTurnerAirTaxi, Public Relations Manager at Air Taxi, responded to this reviewResponded 1 week ago

Thanks very much for reviewing. I'm not sure if you stayed at Rockwater Resort or White Grass Resort (both the "more expensive option") however both have access to the ocean for swimming and snorkeling. I'm happy you enjoyed the tour, cheers.

Reviewed 13 January 2019 via mobile

This is a fantastic experience, and our only wish was that it lasted longer! Our pilot Anthony was extremely professional and handled our plane very smoothly. Views were spectacular throughout the journey (beware low clouds obscuring some of the volcanos though). We were received very...More

Thank sulav2018
SimonTurnerAirTaxi, Public Relations Manager at Air Taxi, responded to this reviewResponded 4 weeks ago

Thanks very much for reviewing. There are indeed many unique experiences on offer in Vanuatu. I'm happy you got the opportunity to enjoy some with us.

Reviewed 11 January 2019

My attempt at booking at day or overnight trip to Tanna Island on Air Taxi failed owing to miscommunications between me and Air Taxi's Customer Service Manager Meliana. In a nutshell, I missed getting the last seat of a tour of Tanna Island by what...More

Date of experience: November 2018
1  Thank Csr212
SimonTurnerAirTaxi, Public Relations Manager at Air Taxi, responded to this reviewResponded 4 weeks ago

Thanks for reviewing. Meliana is indeed charming. Her customer relations and service is first rate. Whilst she could have chosen a slightly sweeter string of words to sum up the situation you found yourself in, I can't agree that she showed you utter contempt or...More

Reviewed 11 January 2019

A day to remember with a small plane flight, a 4wd not to forget and an amazing volcano experience. Could not recommend more highly.

Date of experience: January 2019
Thank Mark B
SimonTurnerAirTaxi, Public Relations Manager at Air Taxi, responded to this reviewResponded 4 weeks ago

Thanks very much for your review and recommendation.

Reviewed 4 January 2019

We booked a tour with them, exchanged our currency just for this trip and paid the amount to the hotel. We did not plan or book anything else on the day of this trip but at the 11th hour they cancelled our booking just because...More

Date of experience: October 2018
Thank mariashk7
SimonTurnerAirTaxi, Public Relations Manager at Air Taxi, responded to this reviewResponded 1 week ago

I'm very sorry to hear about your experience. Cancelling a tour due to the situation you describe is totally against our policy. I am inclined to believe it was not Air Taxi you booked with? As your review gives us no indication of who you...More

Reviewed 2 January 2019

We did a Volcano scenic overnight trip. We were told the plan by Meliana well in advance and tour went exactly as per plan. Meliana was nice enough to store our luggage in their office as we are allowed only 5 kgs baggage to the...More

Date of experience: December 2018
Thank Ajit V
SimonTurnerAirTaxi, Public Relations Manager at Air Taxi, responded to this reviewResponded 4 weeks ago

Thanks for taking the time to review and offering feedback regarding lunch. We have spoken to our caterer and they have taken measures to improve their product. Cheers.

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Questions & Answers
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348091581
14 August 2018|
AnswerShow all 3 answers
Response from Adam R | Reviewed this property |
I booked thru accomodation front desk.
0
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348091581
14 August 2018|
AnswerShow all 4 answers
Response from airtaxivanuatu | Property representative |
Through our website or by calling our number directly. Thanks Air Taxi
0
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mel555s
3 May 2018|
Answer
Response from Lynda A | Reviewed this property |
Hi, We did an overnight trip but I think that you can do a day trip. However, it would be a long day and the volcano looks much better at night. From the ship to the airport is about 30min. The flight to Tanna is 11/2... More
1
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