Traveller Overview

5.0 435 reviews

Excellent85%
Very good12%
Average1%
Poor1%
Terrible1%

Travellers talk about

“overnight tour”(51 reviews)

“evergreen resort”(41 reviews)

“tanna island”(69 reviews)

About

Mt Yasur, on the Southern Vanuatu island of Tanna, is the archipelago’s most iconic landmark. Words can’t adequately describe the thrill and awe of walking to the edge of an active volcano and watching it erupt. It is one of the most spectacular...more

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Hours Today: 12:00 AM - 11:59 PM

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Suggested duration: More than 3 hours

Contact

Port Vila, Efate 1053, Vanuatu

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+678 554 4206

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Reviews (435)

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1 - 10 of 422 reviews

morphred

Singapore, Singapore

51

Reviewed 6 days ago

A great experience up at the mouth of the volcano!

Very well organized. Knowledgeable and affable pilots, drivers and guides. No delays from the flight, 4WD ride to the volcano, and allowed for plenty of time at the volcano site.

Date of experience: February 2019

Thank morphred

brian530

Cambridge, United Kingdom

84

Reviewed 1 week ago

Great trip, this active volcano is awesome and AirTaxi do a great job!

The scenic flight was amazing and offered a brilliant birds-eye view. The 4WD was good and the trip to the rim of the volcano was superb. To be that close to an active volcano was superb, with the noises, views and smells being an incredible...More

Date of experience: February 2019

Thank brian530

The scenic flight over the volcano is a very popular part of the experience. Its a great start to the adventure. Glad you enjoyed and thanks very much for reviewing.

WilliamChoi01

Melbourne, Australia

277

Reviewed 1 week ago via mobile

An unbelievable experience, must do for all ages

I sincerely encourage everyone to experience this incredible adventure. From start to go, the service from the Air Taxi team was tremendous. Milly & Olivia should be commended as there personalities & warmth make guests feel at home. My photos below simply do not do...More

Date of experience: February 2019

Thank WilliamChoi01

Thanks very much for taking the time to review.

Strada01

1

Reviewed 1 week ago via mobile

Awesome

Such an incredible adventure! The overnight tour is a must do! For my trip I was accompanied with our pilot Olivia, who was very professional and had a great sense of humour, providing us with great scenic views as we fly by the Volcano and...More

Date of experience: February 2019

Thank Strada01

Thanks for reviewing. Olivia has just started with us but comes with a wealth of aviation experience, her sense of humor no doubt sharpened from 18 months flying in the Australian outback. She will be delighted to read your comments. Glad you enjoyed the experience.

MarvisTO

Ljubljana

31

Reviewed 4 weeks ago via mobile

Perfect tour if your time is limited

Tour was great, even flying with the small airoplane is an experiance. Very professional! Overnight property (more expensive option) is very beautiful, however you can not swim in their beach, which is not the best thing. Everything else is great!

Date of experience: January 2019

Thank MarvisTO

Thanks very much for reviewing. I'm not sure if you stayed at Rockwater Resort or White Grass Resort (both the "more expensive option") however both have access to the ocean for swimming and snorkeling. I'm happy you enjoyed the tour, cheers.

sulav2018

41

Reviewed 13 January 2019 via mobile

A day in dugong paradise

Review of: Volcano Scenic Flight & Epi Island Eco Tour

This is a fantastic experience, and our only wish was that it lasted longer! Our pilot Anthony was extremely professional and handled our plane very smoothly. Views were spectacular throughout the journey (beware low clouds obscuring some of the volcanos though). We were received very...More

Thank sulav2018

Thanks very much for reviewing. There are indeed many unique experiences on offer in Vanuatu. I'm happy you got the opportunity to enjoy some with us.

Csr212

New York City, New York

72

Reviewed 11 January 2019

Better Options Available to Visit Tanna Island - and Without the Snark

My attempt at booking at day or overnight trip to Tanna Island on Air Taxi failed owing to miscommunications between me and Air Taxi's Customer Service Manager Meliana. In a nutshell, I missed getting the last seat of a tour of Tanna Island by what...More

Date of experience: November 2018

1 Thank Csr212

Thanks for reviewing. Meliana is indeed charming. Her customer relations and service is first rate. Whilst she could have chosen a slightly sweeter string of words to sum up the situation you found yourself in, I can't agree that she showed you utter contempt or...More

Mark B

Adelaide, South Australia, Australia

183

Reviewed 11 January 2019

A day to remeber

Review of: Volcano Scenic Flight & Epi Island Eco Tour

A day to remember with a small plane flight, a 4wd not to forget and an amazing volcano experience. Could not recommend more highly.

Date of experience: January 2019

Thank Mark B

Thanks very much for your review and recommendation.

mariashk7

77

Reviewed 4 January 2019

Disappointed in their service!

We booked a tour with them, exchanged our currency just for this trip and paid the amount to the hotel. We did not plan or book anything else on the day of this trip but at the 11th hour they cancelled our booking just because...More

Date of experience: October 2018

Thank mariashk7

I'm very sorry to hear about your experience. Cancelling a tour due to the situation you describe is totally against our policy. I am inclined to believe it was not Air Taxi you booked with? As your review gives us no indication of who you...More

Ajit V

Singapore, Singapore

141

Reviewed 2 January 2019

Well organized volcano tour and very professional

Review of: Volcano Scenic Flight & Epi Island Eco Tour

We did a Volcano scenic overnight trip. We were told the plan by Meliana well in advance and tour went exactly as per plan. Meliana was nice enough to store our luggage in their office as we are allowed only 5 kgs baggage to the...More

Date of experience: December 2018

Thank Ajit V

Thanks for taking the time to review and offering feedback regarding lunch. We have spoken to our caterer and they have taken measures to improve their product. Cheers.

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Questions & Answers

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See all 6 questions

348091581

How to book ?

14 August 2018|

AnswerShow all 3 answers

I booked thru accomodation front desk.

348091581

How to book ?

14 August 2018|

AnswerShow all 4 answers

Through our website or by calling our number directly. Thanks Air Taxi

mel555s

We are arriving on a cruise boat February 24th 2019. What is the price to see volcano and how far from where cruise boats dock . How long is day start to finish thanks

3 May 2018|

Answer

Hi, We did an overnight trip but I think that you can do a day trip. However, it would be a long day and the volcano looks much better at night. From the ship to the airport is about 30min. The flight to Tanna is 11/2... More