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Review Highlights

We had a great day. Jimmy, the guide, was very helpful. He made sure we got back to Hanoi in time... read more

Reviewed 5 days ago
Perth, Australia
Impress Travels and Tours

We used Impress Travel to book our first holiday to Vietnam, where we stayed in Hanoi, Phu Quoc and... read more

Reviewed 27 June 2018
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  • Excellent77%
  • Very good18%
  • Average3%
  • Poor1%
  • Terrible1%
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“cu chi tunnels”(26 reviews)
“ms helen”(16 reviews)
“tour guide”(32 reviews)
Impress Travel Company limited is a leading tour operator throughout Indochina ( Vietnam, Laos, Cambodia) and Myanmar its permit has been officially granted by the Vietnam National Administration of Tourism, License No 01 – 169. Impress Travel has a...more
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125 Hoang Ngan, Trung Hoa, Cau Giay | Third floor, Buiding 125 Hoang Ngan Plaza, Hanoi 10000, Vietnam
+84 28 3914 7038
Reviews (255)
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All reviewscu chi tunnelsms helentour guidemekong deltahalong baycao bangdays tourfull day tourhanoi officephu quocspecial mentionvia emailamazing experiencetommycompanysaigonsapa
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1 - 10 of 232 reviews
Reviewed 5 days ago

We had a great day. Jimmy, the guide, was very helpful. He made sure we got back to Hanoi in time for our train to SapaMore

Thank ElAustraliano
impresstraveltour, Tổng giám đốc at Impress Travel, responded to this reviewResponded 5 days ago

Dear Sir Paul Morrison, Thank you so much Sir Paul, I am Alex, Impress Travel Manager who had the first talks with you. Thank you so much for your trust and using Impress Travel for your Halong bay Trip. We are so pleasure to hear...More

Reviewed 27 June 2018

We used Impress Travel to book our first holiday to Vietnam, where we stayed in Hanoi, Phu Quoc and HCMC (Saigon). The agent received us and dropped us to the Airports which was a good thing. The tours organized by them were ok, but would...More

Thank ZebDoha
impresstraveltour, Manager at Impress Travel, responded to this reviewResponded 11 July 2018

Xin Chao ZedDoha Family, We hope you are doing well there, my friends. It was about three months ago your trip in Vietnam have been gone in Vietnam with us. Today we are so happy to hear your news and thank you so much for...More

Reviewed 31 May 2018

We recently completed a 14 day tour of Vietnam, starting in Hanoi and ending in Ho Chi Minh City organised by Mr Tommy from Impress Travel. Wow I cannot rave about this enough, from our arrival in Hanoi until our departure in Ho Chi Min...More

Thank Karen S
impresstraveltour, General Manager at Impress Travel, responded to this reviewResponded 1 June 2018

Dear Karen and party, Thank you so much for your excellent review about Impress Travel Services. Your precious words encourages Impress Travel Team working hard together to keep offering the best service as we have done. One again thank you so much and wishing you...More

Reviewed 16 April 2018 via mobile

Loved every bit of the Holiday. Hotels were good, food was excellent and transfers, guides, drivers all were so punctual and helpful.

Thank Curiosity507838
impresstraveltour, Giám đốc quan hệ công chúng at Impress Travel, responded to this reviewResponded 17 April 2018

Dear Ladies, Thank you so much for your excellent comments, Impress Travel Team is very happy to hear your party enjoyed the trip so far, we wish you all the best. Have a good luck! Impress Travel Team

Reviewed 6 April 2018 via mobile

Just completed a 12 day tour with Impress Travel organized by Mr Tommy. We started in the North in Hanoi, and continued to Halong Bay, Hue, Hoi An, Mekong Delta, Can Tho, and ended in the South in Ho Chi Minh. It was such an...More

2  Thank ThaakirahK1
Reviewed 30 March 2018

Mekong Delta full day excursion was great. Miley, our guide for the day, was terrific. She made the excursion an unforgettable experience. She was personable and treated us to so many unique experiences. We are very appreciate for the history lessons we learned. We highly...More

3  Thank Nate Y
Reviewed 24 March 2018 via mobile

I have been on this standard tour before. It seems like all visitors to HCM sign up for some version of it, and it is fine to get a feel of the Delta, if extremely commercial. I arranged it last minute through Tommie, who was...More

1  Thank janbraith
Reviewed 24 February 2018

My friends and I just returned from a fantastic 2 week trip throughout Thailand (Bangkok, Chiangrai, Chiangmai and Ko Samui) arranged by Impress Travel. We planned the entire customized trip from the United States via Skype and email. Communication was prompt and responsive as we...More

1  Thank deblau59
Reviewed 21 February 2018

We were a group of six friends who booked in advance Cu Chi Tunnels and Ben Thre, My Tho and Mekong Delta tours. Our host for these two days was Law, one of the best tourist guides we ever had! We learned a lot from...More

1  Thank Martina R
Reviewed 23 December 2017

My husband and I did the Cu Chi Tunnel tour with Impress and it was a great experience. Bui was our guide and he was very informative, funny and was able to answer all of our questions. He also gave us a bit of a...More

1  Thank Chonee
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Questions & Answers
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12 May 2017|
AnswerShow all 3 answers
Response from Penny C | Reviewed this property |
This happen to me too on my last trip. B4 payment they are very fast n prompt in any enquries. Aft payment everythg slow down. We are worried like u too. Anyway Impress Travel do arrange n pick us at airport upon our arrival... More
27 April 2015|
AnswerShow all 2 answers
Response from impresstraveltour | Property representative |
Dear Mr Baldric Very warm greetings from Impress Travel in Vietnam! Thank you so much for your sending us email and your interest in our services. We are Govt licensed International tour operator offering travel services... More