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Review Highlights
Leave the details to them!!!

We put our whole Cat Ba Island trip together with them. Bus out of Hanoi,(nice bus) transfer to the... read more

Reviewed yesterday
64briggs
,
Columbia, Maryland
great customer service and amazing staff

We booked Transport from Hanoi to Cat Ba and Sapa. The woman in the office was really friendly... read more

Reviewed 2 days ago
Julia B
via mobile
Read all 177 reviews
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Traveller Overview
  • Excellent88%
  • Very good10%
  • Average0%
  • Poor1%
  • Terrible1%
Travellers talk about
“bus company”(5 reviews)
“boat tour”(7 reviews)
About
Cat Ba Express is the best answer for the question HOW TO GET TO CATBA ISLAND, We specialize in providing luxury transportation services with the round trip from Hanoi to Cat Ba on the way 5B Hanoi - Hai Phong with multiplicity of departure...more
Open Now
Hours Today: 7:15 AM - 7:30 PM
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Suggested duration: More than 3 hours
Contact
Hanoi 100000, Vietnam
Write a ReviewReviews (177)
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All reviews
"bus company"
in 5 reviews
"boat tour"
in 7 reviews
"smooth journey"
in 3 reviews
"ninh binh"
in 7 reviews
"free water"
in 4 reviews
"speak good english"
in 4 reviews
"fish farm"
in 2 reviews
"tom tom"
in 2 reviews
"biscuits provided"
in 2 reviews
"live chat"
in 2 reviews
"hidden lagoons"
in 2 reviews
"including hotel"
in 2 reviews
"bay tours"
in 2 reviews
"speed boat"
in 5 reviews
"lan ha bay"
in 4 reviews
"comfortable bus"
in 3 reviews
"hassle free"
in 2 reviews
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1 - 10 of 141 reviews

Reviewed yesterday

We put our whole Cat Ba Island trip together with them. Bus out of Hanoi,(nice bus) transfer to the hydrafoil, bus on Cat Ba , our boat trip into Lan Ha Bay, an overnight at an EcoLodge away from the mayhem in town and then...More

Thank 64briggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

We booked Transport from Hanoi to Cat Ba and Sapa. The woman in the office was really friendly, amazing English and very professional. We had a little issue and the way they tried to solve it was amazing: We've got told/written on the recite the...More

Thank Julia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile

This company does everything right! Personal pickup in my old quarter hotel, auditioned waiting room with helpfull and friendly people in their hanoi office, great service on board of a comfortable and luxorious bus and the fastest possible connection to Catba in 3:30h (possible because...More

Thank Afwasborstel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 2 days ago

Dear Afwasborstel, Thank you very much for taking the time to leave us such a lovely review from your traveling with our service! I'm so please to know that you enjoyed a perfect trip and read that you felt very well care for. We are...More

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Reviewed 5 days ago via mobile

I used Cat Ba Express for transport from Hanoi, a cruise during my stay in Cat Ba, and a bus to Ninh Binh from Cat Ba. Very efficient, friendly service and quick responses to my questions.

1  Thank obichar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 3 days ago

Dear Obichar, Thank you very much for choosing our service and review us on Tripadvisor! It would be great to see you again with our round trip: Ninh Binh -> Cat Ba -> Ha Noi. Thanks and Best Regards, Chris & Cat Ba Express Team

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Reviewed 6 days ago

Inexpensive travel from Cat Ba Island back to Hanoi. Private taxi car will cost 1.1 million VND, about $48. While a bus ticket is under $15. Take the bus, just as fast as the taxi.More

Thank telcom3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 3 days ago

Dear Telcom3 Our service try to make Ha Noi - Cat Ba route easier and more comfortable. Thank you very much for traveling with us and taking the time to review on Tripadvisor! We wish you all the best and welcoming back Vietnam! Chris &...More

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Reviewed 1 week ago

These folks know what they're doing, and get to Hanoi and Cat Ba fast! Ngoc was our guy, and he did a stellar job. Friendly, sharp fellow.

Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 3 days ago

Dear Andrew H, Thank you very much for your special thanks to our staff, we will pass it to Ngoc and all of our labor as big tip for them! See you soon! Chris & Cat Ba Express Team

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Reviewed 1 week ago

This company will guide you all the way to your hotel on the island. They will even help you find transport to your next destination. Had lunch or dinner with some of the staff. Best price and service by far!More

Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 1 week ago

Dear Chris G, Thank you very much for taking time to share your experience and very nice review on Tripadvisor! All Cat Ba Express staffs appreciate your choice and we are very pleasure to serve you. We are welcoming you back to Vietnam soon! Great...More

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Reviewed 1 week ago via mobile

Cat ba express from Cat ba to Hanoi was brilliant and managed to get us to Hanoi in under 3.5hrs !!! Our rep Knock was amazing and spoke great English! Very informative ! Booked through cat ba ventures on the main strip of cat ba!...More

Thank Alisha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 1 week ago

Dear Alisha G, Thank you very much for brilliant reviews! It is big tips for our service, we will pass your kind review to Ngoc (Knock) as well. Made a trip less than 3.5 hours to/ from Cat Ba is our effort, thanks for your...More

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Reviewed 1 week ago

We booked through the Cat Ba Express website, but it was actually the Discovery Bus that picked us up and brought us to our destination. We didn't receive any explanation of the change and I got nervous midway through thinking we'd climbed aboard the wrong...More

Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 1 week ago

Dear Sally M, We appreciate your comments about Cat Ba Express service! All your ideas is well noted by Cat Ba Express to improve our service. Infact, Discovery Bus is our new Bus & Tour Brand as you see, the bus color and the standard...More

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Reviewed 1 week ago

You ca easily go to Cat Bá from Hanoi I do recommend to use Cat Bá Express! They picked up at the hotel and brought us to their office! A couple of minutes later the Bus arrived. The bus drove for about an hour from...More

Thank Jan-OlofO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 1 week ago

Dear Jan - Olofo, Thank you very much for choosing Cat Ba Express Service! We wish you all the best and welcoming you back to Vietnam soon. Thanks and Best Regards, Chris & Cat Ba Express Team

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Ask a question
Questions & Answers
Default28032018
29 October 2017|
AnswerShow all 4 answers
Response from Express C | Property representative |
Dear Thao N Thank you very much for your question. We are sorry for late reply. It is always great to do the trip to Cat Ba island. We are expecting to see you again. Wish you the best!
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