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Review Highlights
Warm and friendly staff

We booked cat ba express for a to and fro trip from Hanoi to Cat Ba island as well as a trekking... read more

Reviewed today
Jing Wen C
via mobile
Cat Ba express

These guys are awesome! The best costumer service I have received not only in Vietnam but in... read more

Reviewed today
Vivi A
via mobile
Read all 330 reviews
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Cat Ba Island is known for its rugged limestone mountains, hot & cold springs, moist tropical forests and coral reefs, as well as its deserted beaches and casual island lifestyle.Travelling to Cat Ba tourist have opportunity to joining a lot of activities like : swimming,kayaking,diving,etc.There are many way to go to Cat Ba island , tourist can choose such as : motobike,Flight,bus... we can
  • Excellent91%
  • Very good7%
  • Average0%
  • Poor1%
  • Terrible1%
Travellers talk about
“boat tour” (8 reviews)
“lan ha bay” (7 reviews)
“speed boat” (5 reviews)
Opens in 5 min
Hours
Hours Today: 7:15 AM - 8:45 PM
Suggested Duration: More than 3 hours
LOCATION
Hanoi 100000, Vietnam
CONTACT
Website
+84 124 824 4999
Write a ReviewReviews (330)
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All reviews
"boat tour"
in 8 reviews
"lan ha bay"
in 7 reviews
"speed boat"
in 5 reviews
"comfortable buses"
in 3 reviews
"fish farm"
in 2 reviews
"smooth transfer"
in 2 reviews
"ninh binh"
in 6 reviews
"day cruise"
in 5 reviews
"bus company"
in 2 reviews
"halong bay"
in 16 reviews
"picked up from our hotel"
in 3 reviews
"speak good english"
in 2 reviews
"free water"
in 2 reviews
"great company"
in 3 reviews
"interesting facts"
in 2 reviews
"other companies"
in 2 reviews
"small group"
in 3 reviews
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1 - 10 of 223 reviews

Reviewed today via mobile

We booked cat ba express for a to and fro trip from Hanoi to Cat Ba island as well as a trekking tour in Cat Ba National park. Shanghai (the staff's name) was really humourous and knowledgeable. Would definitely recommend Cat Ba express to friends...More

Thank Jing Wen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today via mobile

These guys are awesome! The best costumer service I have received not only in Vietnam but in general! They are so professional and helpful! I would definitely recommend them! There was a mistake with my booking and Charlie, one of the stuff, rub to find...More

1  Thank Vivi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

We used cat ba express for our transfer to and from cat ba Island, which included the bus, speedboat and a further bus, which will drop you to your hotel. All the staff are so friendly and helpful and made everything so easy, and it...More

Thank 11kitkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded yesterday

Dear 11kitkat, We are very pleasure to hear that our service made your journey well in your Vacation to Cat Ba island. All Cat Ba Express Team would love to send many thanks to you for travelling with us and taking the time to share...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed yesterday via mobile

Booking online was easy and came with immediate confirmation. The bus was clean and air conditioned with comfortable and spacious seating. We were given free water and a snack for the journey, there was a rest stop halfway there to get food or use the...More

Thank jpompilis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

Cat Ba Express do an excellent day tour to Ha Long Bay for a very reasonable price. We cruised through Lan Ha Bay and went kayacking through caves and through lagoons, which was amazing! We also got to swim in the bay which was peaceful...More

Thank OonaghD894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

What a wonderful day! Son, our fantastic tour guide was funny, friendly and full of information. I can't imagine you would get as detailed a commentary with another company. Nothing was too much trouble and he came round to each and everyone one of us...More

Thank Ashley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

What an amazing journey with Son and his team. The trip around the island was perfect with him, he is very friendly and welcoming and he did the visit with a perfect English speaking. The cruise is composed by many activities (kayak, stop at fishermen...More

1  Thank Thomas V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago via mobile

Very friendly staff. We took the bus from cat ba to Hanoi. He gave us good information about the city and the north around.More

Thank brechtvanparys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 4 days ago

Dear Brechtvanparys, Thank you very much for being our valued guests and taking the time to write very nice review for us on TripAdvisor! Your rating is not only valuable for our ranking on TripAdvisor but it is also a great tip for our team....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

CatBa Express is by far the best way to go from Hanoi to Cat Ba and back. Nice friendly people, clear communication and very good service.More

Thank Jan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 3 days ago

Dear Jan R, We are thrilled to be the best choice from Ha Noi to Cat Ba so far. We greatly appreciate your kind words and we will try to do our trip better every day. Wish to see you again soon! Our Pleasure, Chris...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We used Cat Ba Express for a return transfer between Hanoi and Cat Ba island. The buses were very comfortable and completed the journey in the stated time. Snacks and water were provided. Our host Son was very friendly and informative about foods to try...More

2  Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 3 days ago

Dear Daniel S, We are really appreciate your kind feedback about our service and rating it on TripAdvisor! Your kind words for Son and our team will stimulate us alot on continuing upgrading the a quality of our service in order to hit the mark...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
sdbapi
26 May 2018|
AnswerShow all 2 answers
Response from Express C | Property representative |
Dear sdbapi, Thank you very much for your question. We would like to give you some information: Is it possible to keep our luggages at Cat ba express office for 3 hours? Yes, you can. Our office is very convenience to... More
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Default28032018
29 October 2017|
AnswerShow all 4 answers
Response from Express C | Property representative |
Dear Thao N Thank you very much for your question. We are sorry for late reply. It is always great to do the trip to Cat Ba island. We are expecting to see you again. Wish you the best!
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