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Open today: 7:15 AM - 7:30 PM
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Cat Ba Express
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Traveller Overview
  • Excellent92%
  • Very good5%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“lan ha bay”(10 reviews)
“boat tour”(8 reviews)
“speed boat”(5 reviews)
About
Cat Ba Island is known for its rugged limestone mountains, hot & cold springs, moist tropical forests and coral reefs, as well as its deserted beaches and casual island lifestyle.Travelling to Cat Ba tourist have opportunity to joining a lot of...more
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Hours Today: 7:15 AM - 7:30 PM
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Suggested duration: More than 3 hours
Contact
Hanoi 100000, Vietnam
Website
+84 8 4824 4999
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Reviews (485)
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319 results
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LanguageEnglish
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All reviews lan ha bay boat tour speed boat comfortable buses fish farm smooth transfer halong bay fast response ninh binh express bus bus company day cruise picked up from our hotel speak good english free water perfect english interesting facts
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1 - 10 of 319 reviews
Reviewed 2 days ago via mobile

I booked a seat on a Cat Ba Express bus from Hanoi to Cat Ba and the return trip a few days later. Picked up on time both times. The bus was clean and comfortable and the staff handed out bottled water and snacks aswell....More

Thank davidnicolson1990
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 2 days ago

Dear davidnicolson1990, Thank you very much for choosing our package for Ruond trip Bus and Day tour cruise. We appreciate very much for taking the time to write such a wonderful review to recommend us on TripAdvisor! We are very proud of being of your...More

Reviewed 3 days ago

We chosen Cat Ba island for 2 days. Very ralaxing. Nice beach. People are very friendly and lovely. If we come back Vietnam, would definitely return.More

1  Thank ChangMei
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 3 days ago

Dear ChangMei, Thank you very much for choosing Cat Ba in your vacation to Vietnam. We are very pleasure to hear that you had a nice time in there. It is a beautiful island, nice beaches and green bay, welcoming you back to Cat Ba...More

Reviewed 4 days ago via mobile

Tinh was very nice helper He was kind and had a good manner His presentation about catba island and halongbay tour was greatMore

Thank Tour817041
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 3 days ago

Dear Tour817041, Thank you very much for your kind words to our guide - Mr Tinh. We are pleasure to know that his presentation impress you and making your ride easier. Show all good things to do in Cat Ba, Give a nice tips for...More

Reviewed 4 days ago via mobile

Our hotel arranged for us to travel from Hanoi to Cat Ba via the Cat Ba Express bus— and the service was absolutely top-notch. These folks are extremely courteous, organized, super friendly. What else could a traveler ask for? They picked us up exactly as...More

Thank WaldenK
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 2 days ago

Dear WaldenK, It's great to see Charlie, Henry was mention in your recommendation. We are very happy when our staff did good job to make the ride more interesting. We're also thrilled to hear that our comfortable bus, well organise from bus to boat to...More

Reviewed 4 days ago via mobile

We used them to get from Hanoi to cat ba. I messed up the booking but it was no problem to fix it. Email contact was quick and very friendly. The bus picked us up at our hotel on the minute. The drive was ok....More

1  Thank Christoph P
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 4 days ago

Dear Christoph P, We appreciate very much for your understanding. It is lucky to get your message in time. We always try our best to help our customers. We also are very happy when our service met your expectation and you got a nice ride...More

Reviewed 4 days ago via mobile

We took their 1 day tour on Lan Ha bay. The staff was very welcoming, special mention for Son, our funny guide, and the cooker(s). The tour was perfect with just the right balance between activities and resting time. There were very few tourists which...More

Thank TTT130
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 4 days ago

Dear TTT130, We are very glad that you enjoy a lot during the trip with us.You were right that the kayaking trip was incredible. The best way to explore the island is to get out on a kayak to hit the water. Making a day...More

Reviewed 5 days ago via mobile

We definitely recommend booking with cat ba express. We had a guide who spoke very good English (his name was Henry in English I think) and was very friendly and helpful. We went with this company both ways and both times they gave us water...More

Thank L A
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 4 days ago

Dear L A, How can we say? Let us begin our message by a word: WONDERFUL We appreciate very much for deeply kind words about our service and good tour guide Mr Henry. Vietnam is improving very fast and Tourism also is building a long...More

Reviewed 5 days ago

I live in Hai Phong city and was visiting Cat Ba Island for a weekend. Harry from Cat Ba Express was extremely helpful to me when I had my phone stolen from the pocket of my motorbike. I had parked just for a few minutes...More

Thank Lizzy_J_D
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 4 days ago

Dear Lizzy_J_D, We are glad that you could get your phone back and it was our pleasure to help you out with this. However, we are also sorry that you experienced such incidence in Cat Ba Island – such a place where as far as...More

Reviewed 5 days ago

Great experience with Cat Ba Express. Journey to Cat Ba was quick and easy, had questions answered very easily by email. We were given water and a snack on the way. There was a halfway stop at a service station with very clean toilets We...More

Thank LeylaLouise
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 5 days ago

Dear Leyla Louise, Thank you for choosing Cat Ba Express for your recent trip to Cat Ba Island! We Love to hear your feedback and use it to review on TripAdvisor! We are writing this respond to regarding your kind words for our service and...More

Reviewed 5 days ago via mobile

Very punctual. Very nice staff on the bus, safe driver. Easy online Booking. Drop off at hotel on cat ba. Highly recommended.More

Thank Rosa L
Express C, Người quản lý at Cat Ba Express, responded to this reviewResponded 5 days ago

Dear Rosa L, Thank you very much for choosing Cat Ba Express Service, we are also very excited too. Try to do the best and it will be appreciated, it is our highest expecting. Your kinds word will be shared to every one in Cat...More

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Questions & Answers
Ask a question
elizafrau
28 September 2018|
AnswerShow all 2 answers
Response from Express C | Property representative |
Dear Elizafrau, Thank you very much for contacting us! Please send your request to our email or whatsapp +84976951999, it is better to pay in advance Paying in cash on bus is fine as well but need to be sure. Have a nice... More
1
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sdbapi
26 May 2018|
AnswerShow all 2 answers
Response from Express C | Property representative |
Dear sdbapi, Thank you very much for your question. We would like to give you some information: Is it possible to keep our luggages at Cat ba express office for 3 hours? Yes, you can. Our office is very convenience to... More
1
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Default28032018
29 October 2017|
AnswerShow all 4 answers
Response from Express C | Property representative |
Dear Thao N Thank you very much for your question. We are sorry for late reply. It is always great to do the trip to Cat Ba island. We are expecting to see you again. Wish you the best!
2
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