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Hanoi Ciel Spa

38 Gia Ngu Street, Hoan Kiem District, Hanoi 100000, Vietnam
+84 24 6653 2388
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Review Highlights
Wonderful experience

Ciel Spa gave us a brilliant massage. When stepped into the spa, we were welcomed with warm smiles... read more

Reviewed today
adamdevin93
,
Sydney, Australia
via mobile
Wonderful massage from Jenifer

I selected the Ciel Massage and it was absolutely wonderful! Jenifer made sure I was comfortable... read more

Reviewed 3 days ago
ta55hi
,
Sydney, Australia
via mobile
Read all 592 reviews
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Overview
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Hanoi Ciel Spa has been created for your complete relaxation, where tranquility prevails throughout the exquisite, elegant, and soothing architectural design. Unwind in your own personal sanctuary and discover the ultimate space for your total well-being.Ciel Spa provides unique techniques from Vietnam culture and worldwide traditions, and modern techniques.
  • Excellent93%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“tirant hotel” (26 reviews)
“great massage” (34 reviews)
“bamboo massage” (18 reviews)
Opens in 3 min
Hours
Hours Today: 9:00 AM - 10:30 PM
Suggested Duration: 1-2 hours
LOCATION
38 Gia Ngu Street, Hoan Kiem District, Hanoi 100000, Vietnam
CONTACT
Website
+84 24 6653 2388
Top Selling Tours & Activities in and around Hanoi
Write a ReviewReviews (592)
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All reviews
"tirant hotel"
in 26 reviews
"great massage"
in 34 reviews
"bamboo massage"
in 18 reviews
"vietnamese massage"
in 23 reviews
"stress relief"
in 8 reviews
"honeymoon package"
in 6 reviews
"body wrap"
in 5 reviews
"cheaper places"
in 5 reviews
"head massage"
in 8 reviews
"long flight"
in 9 reviews
"foot bath"
in 5 reviews
"coconut crab"
in 8 reviews
"hot stone"
in 7 reviews
"professional massage"
in 5 reviews
"highly recommend this spa"
in 5 reviews
"full body massage"
in 6 reviews
"fell asleep"
in 5 reviews
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1 - 10 of 443 reviews

Reviewed today via mobile

Ciel Spa gave us a brilliant massage. When stepped into the spa, we were welcomed with warm smiles and hospitality. The therapists were so great with magic hands. They provided us the best massage ever. Wishes we have more time to spend here. Completely recommended.

1  Thank adamdevin93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile

I selected the Ciel Massage and it was absolutely wonderful! Jenifer made sure I was comfortable and checked that the level of pressure was ok for me. Highly recommend a massage at the Ciel Spa.More

Thank ta55hi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciel S, Người quản lý at Hanoi Ciel Spa, responded to this reviewResponded 3 days ago

Dear Ms. ta55hi, I am so excited when reading your great review of our spa. Thank you so much for taking your precious time to write for us such a gorgeous review. Your satisfaction inspires us so much to perfect the quality of our services....More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 days ago

When we had a credit with Tirant Hotel because our prepaid event was canceled due to storms, we decided to go to the basement spa instead of getting a refund from the hotel. That was an excellent decision! Foot massage and facial for me, foot...More

Thank Patricia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciel S, Người quản lý at Hanoi Ciel Spa, responded to this reviewResponded 3 days ago

Dear Patricia K, I would like to express my sincerest gratitude for your wonderful review. Thank you so much for giving us a special chance to serve you whilst you visited Hanoi. All staffs at Hanoi Ciel Spa were so joyful when you were totally...More

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See more reviews
Reviewed 6 days ago via mobile

We traveled as a family to Hanoi for the first time and checked into the wonderful Hotel Tirant. The heat, humidity, scooters and our12 hour time change made for a difficult adjustment. However, the hotel is great, and they offer a 20% discount on spa...More

1  Thank Sandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciel S, Người quản lý at Hanoi Ciel Spa, responded to this reviewResponded 5 days ago

Dear Ms. Sandy B, I would like to give you sincerest thanks for your gorgeous review to us. All staffs at Hanoi Ciel Spa, especially Ms. Mary were so ecstatic to know that our service met your expectations and made you relaxing during your time...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We totally enjoyed our great time at Ciel Spa with 90 mins body massage. It was amazing moments. Receptionist was so helpful when helping us to choose our preferable treatments. The therapists were super courteous and well - trained. They were always careful step by...More

3  Thank Dalensecret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciel S, Người quản lý at Hanoi Ciel Spa, responded to this reviewResponded 1 week ago

Dear Dalensecret, We are so thrilled to know that you had a wonderful experience at Hanoi Ciel Spa. Our team was deeply grateful for your commendation and support to us. We always cherish the support from our customers via great reviews like yours. Thanks to...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We stayed at Tirant Hotel, so we decided to give a try to Hanoi Ciel Spa at the basement of the hotel. The massage was so fantastic and relaxing. Our body was so fresh after massage. Everybody here is super amiable and attentive. Can't leave...More

2  Thank rebeccadolen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciel S, Người quản lý at Hanoi Ciel Spa, responded to this reviewResponded 1 week ago

Dear Rebeccadolen, Thank you so much for taking your precious time to write for us such a great review. We are also thrilled when you were totally satisfied with our service at Hanoi Ciel Spa. Your review would be the biggest encouragement for all of...More

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Reviewed 1 week ago

I went to Hanoi Ciel Spa after read many reviews on TA. The interior is nice but that's only thing impressive me and the massage itself was very bad. I did the Spiritual package as I wanted to have some thing different but there was...More

Thank Eun hee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Visiting a massage shop is a good idea to get rid of all tiredness after a walking trip around Hanoi. And we chose Ciel Spa because of great review on TA. We were so satisfied with everything here. They helped us feel very relaxed at...More

1  Thank feenalen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

A wonderfully relaxing and therapeutic massage after a hot, busy day of shopping and sightseeing. I was staying at the Tirant Hotel, so the spa was just a short elevator ride - how convenient! Lovely setting, gracious staff - greeted with tea and then to...More

1  Thank Anne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciel S, Người quản lý at Hanoi Ciel Spa, responded to this reviewResponded 1 week ago

Dear Ms. Anne Kirkup, Please accept our sincere thanks for your great review. We are so grateful when you gave us a great opportunity to serve you during your time in Hanoi. We were so excited to know that our service met your expectations. Your...More

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Reviewed 1 week ago via mobile

We came here to relax after a trip around Old Town. The ambiance was great with nice decor. Friendly staffs and skillful therapists. We had a wonderful massage. Recommended to all.More

1  Thank jenniferlawrence78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciel S, Người quản lý at Hanoi Ciel Spa, responded to this reviewResponded 1 week ago

Dear Ms. Jenniferlawrence78, I am very pleased when you had a wonderful experience at Hanoi Ciel Spa. Our team was deeply grateful for your commendation and support to us. We always cherish the support from our customers via great reviews like yours. Thanks to those...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Nyssa B
7 April 2018|
AnswerShow all 2 answers
Response from inawajelo92 | Reviewed this property |
They do not have happy hour, but they have some promotions with good deal. You can access to their website to see their treatments. Enjoy!!~
0
Votes
bronweneas
1 February 2018|
Answer
Response from Yamadahoki | Reviewed this property |
yes, this spa has steam bath and bathromn facilities for customers
0
Votes
Kathrina Mishae... S
29 January 2018|
AnswerShow all 4 answers
Response from mjmccollin | Reviewed this property |
Please contact the spa ...
0
Votes
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