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Open today: 8:00 AM - 9:00 PM
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Anna Booking Office
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Certificate of Excellence
Traveller Overview
  • Excellent89%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“laundry service”(10 reviews)
“laundry done”(2 reviews)
“sim cards”(2 reviews)
About
We are in the old quater near St.Joseph's Cathedral and Hoan Kiem lake. Booking Office next to the Hanoi Backpackers Hostel for tours, air and train tickets, visa arrangement, daily bus Hanoi - Hochiminh
Open Now
Hours Today: 8:00 AM - 9:00 PM
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Suggested duration: More than 3 hours
Contact
50 Ngo Huyen Street, Hang Trong Ward, Hoan Kiem District, Hanoi 100000, Vietnam
Website
+84 98 367 57 49
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Reviews (110)
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LanguageEnglish
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All reviews laundry service laundry done sim cards cat ba island phong nha halong bay northern vietnam day tour old quarter tickets travel tours hostel english homestay information arrangements
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1 - 10 of 88 reviews
Reviewed 4 weeks ago via mobile

Thanks to Anna’s Booking Office I had a fantastic time in Sa Pa! Highlight of my time in Vietnam. I highly recommend going to Anna’s Booking Office if you have to organize a tour in Vietnam.

Thank zbull23
Reviewed 12 September 2018 via mobile

I am so pleased that I walked into this place during my visit to Hanoi. I was assisted by a lovely lady called Max. She really couldn't have been more helpful. She arranged a motorbike trip for me, even persuading the owner to tailor it...More

Thank Maria S
Reviewed 21 August 2018 via mobile

This was without doubts the best Booking Office we had in the whole travel. Phuong speaks fluent english and is really kind and available. She Made our travel around north Vietnam simply amazing! Thank you very much Phuong!More

Thank carlo p
annabookingoffice, Người quản lý at Anna Booking Office, responded to this reviewResponded 1 week ago

On behalf of all the staff in Anna Booking Office, we would like to convey our big thanks to you for your feedback. We hope that some day you and your friends will come back to Vietnam to enjoy the beauties here once again. Thank...More

Reviewed 19 August 2018 via mobile

Looking at the impressive number of positive reviews we decided to visit Anna's travel agency and we convinced 😄 The always smiling and respectful personnel was always there to help choose the best options for us without any pre canned sales pitch or biased suggestions....More

Thank narno99
Annabookingoffice50, Manager at Anna Booking Office, responded to this reviewResponded 3 weeks ago

Thank you my friend for your review. It is our biggest gift as you were satisfied with our service. Hope that will see you again some day in Hanoi also Vietnam <3<3<3

Reviewed 8 August 2018 via mobile

We travelled as a group of 7. As we were staying around the corner, we decided to go and speak to Anna about a trip to Sapa. She was so welcoming when we arrived and talked through our options and gave us a fantastic deal...More

Thank Dobby94
annabookingoffice, Chủ sở hữu at Anna Booking Office, responded to this reviewResponded 10 August 2018

hello big group ! I just try to say thanks to recommen us on tripadvisor ,during 10 years working anna booking office alway want to make customer have a good tours, I miss your group already hope see you a day very soon :)

Reviewed 1 August 2018

During our second visit to Vietnam we went to Anna’s Booking office again because they are so helpful and thoughtful. They take all their time to help you. Thank you so much Max!

Thank Weide3
annabookingoffice, Chủ sở hữu at Anna Booking Office, responded to this reviewResponded 10 August 2018

from anna booking office we appriciated that , hope that every years can visit you one time ,thanks so much :)

Reviewed 15 July 2018 via mobile

Quick and polite service, Anna was very nice! But clothes smelled more like Hanoi’s water than soap. Was hoping for a bit of a fresher/clean smell. Also white shirt got pink stains, hoping it’ll come out with bleach when I get home!

Thank Sage S
Reviewed 28 June 2018 via mobile

We used Anna twice for laundry and once to buy tickets for an over night bus ride Hanoi to Hue. The lady at the shop was always very friendly and forthcoming. She has whatsapp and replies immediately which was very reassuring and helpful. Laundry comes...More

Thank anikoslaughter
annabookingoffice, Chủ sở hữu at Anna Booking Office, responded to this reviewResponded 12 July 2018

Dear aniko! we just to want to say thanks to recommend on tripadvisor and so appriciate that you are so honor , we doing this buseniss around 10 years hope that everyone will book from a trullly office :))) happy traveling my dear. Best Regard!...More

Reviewed 7 June 2018 via mobile

Fantastic service and exceptionally helpful. Got us on our tour and provided contact through WhatsApp so we could follow up with any questions. Sorted our washing while we were at it.

Thank Carl D
annabookingoffice, Chủ sở hữu at Anna Booking Office, responded to this reviewResponded 12 July 2018

hello carl ! from anna booking office we just want to say thanks to recommend us on tripadvisor , hope cane services you more and more

Reviewed 6 June 2018

Located in the old quarter, Anna and her staff are welcoming, treat you like family, kind and super helpful with services provided, tips and recommendations; English spoken (:

Thank Casey S
annabookingoffice, Chủ sở hữu at Anna Booking Office, responded to this reviewResponded 12 July 2018

hello casey! from anna booking office we want to say thanks so much to recommend us on tripadvisor ,we want all friend of the world visit us like family:)) hope see you again very soon !

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