We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 8:00 AM - 9:00 PM
Save
Share
Review Highlights
Tour booking and laundry

Fantastic service and exceptionally helpful. Got us on our tour and provided contact through... read more

Reviewed 7 June 2018
Carl D
via mobile
Excellent service and accommodation

Located in the old quarter, Anna and her staff are welcoming, treat you like family, kind and super... read more

Reviewed 6 June 2018
Casey S
Read all 104 reviews
52
All photos (52)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent89%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“laundry service”(12 reviews)
“laundry done”(3 reviews)
About
We are in the old quater near St.Joseph's Cathedral and Hoan Kiem lake. Booking Office next to the Hanoi Backpackers Hostel for tours, air and train tickets, visa arrangement, daily bus Hanoi - Hochiminh
Open Now
Hours Today: 8:00 AM - 9:00 PM
See all hours
Suggested duration: More than 3 hours
Contact
50 Ngo Huyen Street, Hang Trong Ward, Hoan Kiem District, Hanoi 100000, Vietnam
Website
+84 98 367 57 49
Reviews (104)
Filter reviews
82 results
Traveller rating
72
6
1
1
2
Traveller type
Time of year
LanguageEnglish
More languages
72
6
1
1
2
Show reviews that mention
All reviewslaundry servicelaundry donevisa extensionninh binhsim cardsexcellent servicehalong baybook tourscat ba islandtrain ticketstravel agenciesnorthern vietnamdays tourbai tu long bayold quarterinformationenglish
FilterEnglish
Updating list...
1 - 10 of 82 reviews
Reviewed 1 week ago via mobile

Quick and polite service, Anna was very nice! But clothes smelled more like Hanoi’s water than soap. Was hoping for a bit of a fresher/clean smell. Also white shirt got pink stains, hoping it’ll come out with bleach when I get home!

Thank Sage S
Reviewed 3 weeks ago via mobile

We used Anna twice for laundry and once to buy tickets for an over night bus ride Hanoi to Hue. The lady at the shop was always very friendly and forthcoming. She has whatsapp and replies immediately which was very reassuring and helpful. Laundry comes...More

Thank anikoslaughter
annabookingoffice, Chủ sở hữu at Anna Booking Office, responded to this reviewResponded 1 week ago

Dear aniko! we just to want to say thanks to recommend on tripadvisor and so appriciate that you are so honor , we doing this buseniss around 10 years hope that everyone will book from a trullly office :))) happy traveling my dear. Best Regard!...More

Reviewed 7 June 2018 via mobile

Fantastic service and exceptionally helpful. Got us on our tour and provided contact through WhatsApp so we could follow up with any questions. Sorted our washing while we were at it.

Thank Carl D
annabookingoffice, Chủ sở hữu at Anna Booking Office, responded to this reviewResponded 1 week ago

hello carl ! from anna booking office we just want to say thanks to recommend us on tripadvisor , hope cane services you more and more

Reviewed 6 June 2018

Located in the old quarter, Anna and her staff are welcoming, treat you like family, kind and super helpful with services provided, tips and recommendations; English spoken (:

Thank Casey S
annabookingoffice, Chủ sở hữu at Anna Booking Office, responded to this reviewResponded 1 week ago

hello casey! from anna booking office we want to say thanks so much to recommend us on tripadvisor ,we want all friend of the world visit us like family:)) hope see you again very soon !

Reviewed 5 May 2018 via mobile

Annas team were amazing. We arrived back from Halong late in the afternoon and due to fly out early next day. they were able to accommodate us with getting our laundry done within 4 hours and even delivered to our hotel near by. Was very...More

Thank Nicole G
annabookingoffice, Chủ sở hữu at Anna Booking Office, responded to this reviewResponded 1 week ago

we want to say thanks you so much to help us recommend on tripadvisor ,hope see you again very soon :)

Reviewed 24 April 2018

We actually just want to ask informations about the laundry & we were greeted with a friendly smile from Phuong. And because of her sympathic way, her professionalism and honesty at the same time, we were encouraged to book our trip to Bai Tu Long...More

Thank AnJOY2628
Reviewed 17 April 2018 via mobile

We first went to Anna’s booking office to get our laundry done. It was cheap (about $1 per kg) and all came back clean, nicely folded and smelling good. We dropped it off in the morning and it was ready that evening. Recommend for laundry!...More

1  Thank Ljmccooke
A TripAdvisor Member
13
Reviewed 16 April 2018 via mobile

Cheap laundry, good price tours, friendly hosts (Anna, Phuong and Max; you guys are the best and warmest people I met here. Thank you for the hospitality) Don’t hesitate to book local tours at their agency.

3  Thank A TripAdvisor Member
Reviewed 15 April 2018 via mobile

We came across Anna Booking Office as we were looking for a laundry service in Hanoi, and not only was our laundry cleaned and returned all in the one day - dropped off by 9am picked up 8pm (a fantastic efficient service), we also ended...More

2  Thank KRW75
Annabookingoffice50, Manager at Anna Booking Office, responded to this reviewResponded 16 April 2018

Thank you for your good feedback <3. Hope to see you guys once again! Come back to visit Vietnam and us as well :*

A TripAdvisor Member
24
Reviewed 12 April 2018 via mobile

I would like to thank Phuong and Max, both of whom helped us for organising our trip to Sapa and for any questions in general. Impeccable service. Any hiccups were sorted straightaway and we also used their laundry service 3x times. Thanks guys , we...More

4  Thank A TripAdvisor Member
Annabookingoffice50, Manager at Anna Booking Office, responded to this reviewResponded 16 April 2018

Thank you guys for your warm feedback! Hope to see you guys once again someday <3

View more reviews
Questions & Answers
Get quick answers from Anna Booking Office staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines