Batch Winery

Batch Winery, Waiheke Island: Hours, Address, Batch Winery Reviews: 4/5

11:00 AM - 5:00 PM
Thursday
11:00 AM - 5:00 PM
Friday
11:00 AM - 5:00 PM
Saturday
11:00 AM - 9:00 PM
Sunday
11:00 AM - 5:00 PM
About
Waiheke's highest vineyard with spectacular views. Linger at Thomas's Bach vineyard restaurant enjoy long lunches and sunset dining. Seasonal plates and High Tea & Bubbles. Lunch, sunset dining and wine tasting all day. We look forward to welcoming you. Parties in The Hedge. Book to enjoy your own special long table event. This private space can be booked for 20 - 45 people. Perfect for birthdays, celebrations, hen's parties and all those special occasions including weddings. Waiheke's newest state-of-the-art gravity flow winery. Cellar door open for wine tastings and wine sales. Batch produces wines crafted in small lots without compromise. With vines growing for up to 20 years Thomas Estate grows quality Syrah, Pinot Gris, Chardonnay and Flora. Our premium wine developing a passionate following. Batch Winery is a unique addition to the Waiheke wine destination.
Suggested duration
2-3 hours
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4.0
186 reviews
Excellent
102
Very good
42
Average
15
Poor
13
Terrible
14

Denise M
Auckland, New Zealand13 contributions
Gone to the dogs
Apr 2021 • Friends
I’ve previously visited and eaten here three times. On the strength of those positive experiences I booked lunch here with my sisters - one from Wellington and one from Bay of Plenty on our first ever weekend away together. We waited more than an hour for food when it wasn’t particularly busy. I can safely say it was the worst lunch I’ve ever been served (for $39). It was supposed to be fish with various shellfish. It was dried up, smothered in tomato paste, the mussels were dry. When it finally arrived, because it was barely recognizable, I said “that’s not what I ordered” as the fish couldn’t be seen. When I found it, it was mush in flavourless tomato sauce. What it appeared to me, was that there was no chef as there was no flavour. When we raised our concerns with staff they appeared embarrassed and indicated there has been a change of management. The manager avoided us and offered coffee and dessert but as we didn’t have another hour to waste on our special weekend we declined. There was no warning of wait time and no apology. How something so good could go so bad I don’t know. I hadn’t read trip advisor before we left for lunch as my past experience was great. I now wish I had. Just pick up your act. Show some concern when people raise theirs. Your location is great and you’ve thrown this restaurant’s reputation to the dogs.
Written 9 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TheRongos
Wellington, New Zealand30 contributions
Avoid like the plague
Apr 2021
An amazing setting and that is as good as it got. Our order was taken after a short time but I suspected when two wait staff came to tell us about the specials that things could go wrong. We waited an hour for our food and when it finally arrived we almost wished it hadn’t. I ordered the seafood tower, the raw fish was actually inedible, the fish dip was bland and had bones in it, the mussels and clams had no flavour whatsoever and I failed to finish eating them...a first for me as I love seafood. One of our group had the chicken burger which was barely warm and the few hand cut fries that came with it were cold, the other guest had the snapper which was mushy and covered in a tasteless tomato sauce. We had told the wait staff we were not happy with the wait time, then told them the food was not great and could they let the maître d know we were not happy and would like to speak with them. They simply never came....there are way better places to spend your money on Waiheke and I suggest you go there.
Written 9 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Simon I
1 contribution
On top of the world
Apr 2021
The views from the spacious dining area must be one of the most breathtaking in NZ , my wife and I went mid week so it was quieter and less frenetic so plenty of time to wander around the grounds .
Written 9 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

cheers2018
Tauranga, New Zealand76 contributions
Extremely Disappointed
Feb 2021
We were taken here as part of our Winery Tour. Wine Sampling was Ok and guy doing the sampling was very knowledgeable. That’s where the the good stuff ends. We were sat down and waited for nearly an hour for our food that was pre ordered several hours before by our Tour Guide. Half the orders never arrived and were missed leaving the staff trying to sort out the problem. The meals that were delivered were cold or wrong. No one asked for drink orders after our first drink which was bad. What made it all worse was there was no apology offered. Such a huge shame as views were awesome but all let down by extremely bad service in the restaurant. We think the staff were poorly trained and inexperienced. Shame but we will never be back.
Written 1 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Roger
15 contributions
Wine tasting only
Feb 2021 • Couples
Fantastic service during tour and wine tasting. Nothing rushed and very informative, great value also.
Written 12 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Wanderer
4 contributions
One and done - never again
Feb 2021 • Couples
Unfortunately it wasn’t a good experience for us when we went for the first time to have dinner. We waited quite awhile for wait staff to take our order and watched four of them having a conversation and giggling at the counter before managing to get one of their attention. We asked for the Seafood Tower - it was unavailable. I then asked for the T-bone - unavailable. I settled for a Sirloin and asked for a side of asparagus - also unavailable. The young waiter was unapologetic and apathetic about it all. He looked like he didn’t want to be there.
The sirloin was tough and small portions but the seasonal salad was good. Not a $38 main IMO.
Written 8 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michael H
Auckland, New Zealand248 contributions
At best - very average
Jan 2021 • Family
Similar experiences to previous reviewers - table was booked well in advance (outside requested) - arrived to a table not set, and inside by the kitchen. Staff were not so much rude, but just inexperienced- without much of a clue. Food was average - and served rather erratically. Seems this winery and restaurant is better suited to the bus tourist - than a discerning diner.
Written 4 January 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Waiheke lover
1 contribution
Bad service, sad experience for us
Dec 2020
30 December, we booked and were very surprised at the slow service. It took 15 minutes for the waiter to return to our table to take our order then another 10 mins for our wine to arrive.
Our starters and mains were delivered to our table at the same time so we had to rush to finish starter before the main went cold. The bad service spoiled our afternoon
Written 31 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Milly A-T
1 contribution
Slow and unfriendly service despite prior confirmation.
Dec 2020 • Business
Nothing wrong with food but served cold. Service was poor, any issues were not clearly communicated to our party. We had reserved and confirmed in advance, despite this we were sat at the wrong table before confirming and correcting what was discussed prior. The staff were cordial but not friendly or inviting, and drinks took a long time to arrive - on average 15 minutes - most appalling was we had to leave to catch our taxi after waiting half an hour for one bottle of wine not arriving. Had high hopes but disappointed.
Written 17 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

andyandria2015
Cambridge, New Zealand29 contributions
Wine tasting only fantastic
Dec 2020
Hi we went here for a wine tasting and can only comment on that as we didn’t eat here. We found the staff informative and not pretentious. The wine tasting was very good and so was the tour of how it’s produced. A much smaller wine producer than some, just what we wanted m!
Written 3 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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