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Fire & Ice - Gemstone Jewellery Specialists

6 Church Street, Akaroa 7520, New Zealand
+64 3-304 7804
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Review Highlights
Essental Oils

My oils arrived this morning, less than 24hrs after ordering, fantastis service. Thank You, I... read more

Reviewed 6 days ago
Marg C
,
Gore, New Zealand
oils

Just received 6 EO's in the post and I am in heaven :-) Awesome service very quick delivery and... read more

Reviewed 2 weeks ago
Julie A
,
Invercargill, New Zealand
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We specialise in handcrafted gold & silver gemstone jewellery featuring natural gemstones and pearls. We also carry a large selection of New Zealand Blue Paua Pearls displaying brilliant colours and unique designs. For the gemstone collector we have gemstones, crystals and minerals from around the world. Our onsite Aromatherapist manages our range of pure essential oils, creating exclusive essential oil blends and massage oils. If you're unable to visit us, you can shop online - we offer free freight worldwide for orders over $50 - or we welcome your visit to our shop when in beautiful Akaroa.
  • Excellent84%
  • Very good11%
  • Average4%
  • Poor1%
  • Terrible0%
Travellers talk about
Closed Now
Hours
Hours Today: 10:00 AM - 4:30 PM
Suggested Duration: < 1 hour
LOCATION
6 Church Street, Akaroa 7520, New Zealand
CONTACT
Website
+64 3-304 7804
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"essential oils"
in 5 reviews
"lovely jewellery"
in 3 reviews
"pearl earrings"
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"buy something"
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"awesome service"
in 2 reviews
"visiting akaroa"
in 4 reviews
"new zealand"
in 5 reviews
"shop"
in 35 reviews
"gemstones"
in 11 reviews
"purchase"
in 25 reviews
"browse"
in 4 reviews
"jewellers"
in 4 reviews
"purchasing"
in 3 reviews
"gifts"
in 2 reviews
"christchurch"
in 4 reviews
"company"
in 3 reviews
"knowledge"
in 2 reviews
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1 - 10 of 86 reviews

Reviewed 6 days ago

My oils arrived this morning, less than 24hrs after ordering, fantastis service. Thank You, I will purchase more in the future.

Thank Marg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther_Manger, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 5 days ago

Thank you for your feedback - Keep an eye on our website as our Aromatherapist is continually sourcing new and exciting oils. Enjoy

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Reviewed 2 weeks ago

Just received 6 EO's in the post and I am in heaven :-) Awesome service very quick delivery and would recommend anyone traveling to Akaroa this is a must visit store. The oils were mainly blends and the first massage I did the client was...More

Thank Julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margy M, Aromatherapist at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 2 weeks ago

Hi Julie - Our team gets such a buzz when our customers love what we do and are happy with the product, so thank you for your lovely review. I spend many months fine-tuning the essential oil blends in order for their therapeutic properties to...More

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Reviewed 30 May 2018

I purchased a Moonstone pendant online, on Monday, and on Wednesday morning it arrived. I live in Auckland and therefore this was amazing service, especially as we have a rural address, and in the North Island as well. The pendant is perfect, exquisite and exactly...More

Thank rossannev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther_Manger, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 31 May 2018

It certainly is a beautiful pendant - Moonstone is one of my personal favourites, however I do have many, lol. So glad to hear your positive experience with our business, thanks a lot for taking the time to comment.

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Reviewed 2 May 2018

We actually visited this store while vacationing in Akaroa, this past Feb. What an amazing store with amazing quality of hand made items. We made several purchases. To see the store completely you have to walk around several times and you still won't see all...More

Thank mfarm80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther_Manger, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 8 May 2018

Thank you for your kind review. Once you have visited the store personally to see the standard of quality its ease to shop online with confidence. With 22 years in business here in Akaroa, we hope to be of service to you long into the...More

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Reviewed 7 March 2018

I was looking for some aquamarine earrings online to match a pendant I had purchased from Fire and Ice previously. The only ones I could find were set in gold and I required silver. I emailed them with my request and within half an hour...More

Thank beverleyjeanellis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther_Manger, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 9 March 2018

It was my pleasure to make these earring for you in Sterling Silver as required. Please don't hesitate to let us know if we can be of service to you in the future.

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Reviewed 10 February 2018

We visited the shop on our holiday trip in November 2017. The service in the shop was already good and I bought some Paua Shell silver jewellery (chain and earings). It was a nice souvenir for me and I got lots of compliments. Then I...More

Thank Karin0174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther_Manger, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 12 February 2018

Hi - Im so glad we were able to help replace your earrings - Its always such a shame when you lose just one, at least now you will have a spare should this happen again, hopefully not though. Thank you for taking the time...More

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Reviewed 3 February 2018

There are other places to purchase essential oils but not often with so much confidence in the knowledge and helpfulness of Margy, the in-house aromatherapist. I bought Margy's 'Recharge" blend of EOs to take to the office on a hot day. Every single person entering...More

Thank BMWreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esta101, Owner at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 5 February 2018

Hi there - I remember serving you when you visited our shop - you were preparing for the heat-wave days of summer. I'm so pleased the Recharge Essential Oil Blend worked out for you and your colleagues. It certainly is a testiment to the powerful...More

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Reviewed 26 January 2018

I didn't purchase anything from this extraordinary shop ~ but I highly recommend you visit there (and buy something if you like...) The service and assistance is outstanding. They are not 'pushy' and are very happy to explain about the stunning stones they have in...More

Thank Judy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dai m, Owner at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 29 January 2018

Thank you for taking the time to post a review - We really appreciate your feedback and Im so pleased that you enjoyed your time in our shop. Gemstone are an intriguing field and there's always something new to discover, so we certainly encourage our...More

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Reviewed 15 December 2017

I needed to find a replacement hand made natural stone piece of jewelry which got lost and was having no luck until I found you. One of the pendents you make was so close it could have been a copy. Would my luck continue right...More

Thank Redhillroamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dai m, Owner at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 17 December 2017

Thanks for your kind review. We pride ourselves on the quality of our products and prompt service. Every item on our web site is ready for immediate dispatch. Happy holidays from the team at Fire and Ice.

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Reviewed 20 November 2017 via mobile

We took overseas cousins to visit. They both bought beautiful earrings but one buyer wanted studs not hooks. Problem solved in minutes no charge. When I got home I sent my earrings that I bought there 5 years ago and had them converted to studs...More

Thank illboll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dai m, Owner at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 23 November 2017

Customer service is our thing! We are happy to interchange our earrings between hooks, clip on's and studs. Thank you for your kind words Anne, It was our pleasure, we look forward to being of service to you in the future.

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