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Fire & Ice - Gemstone Jewellery Specialists

6 Church Street, Akaroa 7520, New Zealand
+64 3-304 7804
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Review Highlights
Great Service

We took overseas cousins to visit. They both bought beautiful earrings but one buyer wanted studs... read more

Reviewed 5 days ago
illboll
via mobile
Fire and Ice had an amazing array of items from earrings, necklaces and rings

The staff were friendly and helpful and when purchasing on line at a later date the items arrived... read more

Reviewed 3 weeks ago
Heather C
Read all 79 reviews
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Overview
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We specialise in handcrafted gold & silver gemstone jewellery featuring natural gemstones and pearls. We also carry a large selection of New Zealand Blue Paua Pearls displaying brilliant colours and unique designs. For the gemstone collector we have gemstones, crystals and minerals from around the world. Our onsite Aromatherapist manages our range of pure essential oils, creating exclusive essential oil blends and massage oils. If you're unable to visit us, you can shop online - we offer free freight worldwide for orders over $50 - or we welcome your visit to our shop when in beautiful Akaroa.
  • Excellent82%
  • Very good12%
  • Average5%
  • Poor1%
  • Terrible0%
Travellers talk about
“lovely shop” (2 reviews)
Closed Now
All hours
Hours Today: 10:00 AM - 4:30 PM
Suggested Duration: < 1 hour
LOCATION
6 Church Street, Akaroa 7520, New Zealand
CONTACT
Website
+64 3-304 7804
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Reviews (79)
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1 - 10 of 77 reviews

Reviewed 5 days ago via mobile

We took overseas cousins to visit. They both bought beautiful earrings but one buyer wanted studs not hooks. Problem solved in minutes no charge. When I got home I sent my earrings that I bought there 5 years ago and had them converted to studs...More

Thank illboll
dai m, Owner at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 2 days ago

Customer service is our thing! We are happy to interchange our earrings between hooks, clip on's and studs. Thank you for your kind words Anne, It was our pleasure, we look forward to being of service to you in the future.

Reviewed 3 weeks ago

The staff were friendly and helpful and when purchasing on line at a later date the items arrived on time for my mothers birthday. I would certainly buy and order from this company again and again

Thank Heather C
Reviewed 4 weeks ago

I have been in love with all the products these wonderfully warm and creative people produce since I walked through the door 9 years ago. They have the most spectacular range of gemstone jewellery and their perfumed oils are heavenly!!!! My favourite is their signature...More

Thank Kirsty D
dai m, Owner at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 3 weeks ago

Thank you so much for your lovely review Kirsty. We are excited to have customers like yourself that love our products and we always aim to create a beautiful shopping experience, whether that's in-store or on-line. Our pure essential oils are indeed heavenly and the...More

Reviewed 4 weeks ago via mobile

Such a great shop - had to go back the next day as I couldn’t choose! Beautifully made individual pieces and friendly helpful staff.

Thank Maby18
Reviewed 10 October 2017

I recently ordered a pair of Cuff Links for my husband online - there was a slight flaw in one of the cuff links so Fire and Ice had them buffed and resent in record speed. Thank you so much for the amazing service and...More

Thank 500bronnie
dai m, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 12 October 2017

Always happy to help - I hope your hubby wears them often. Look forward to being of service to you in the future.

Reviewed 6 October 2017

Ordered a crystal prism online. Arrived the next morning, beautifully packaged. Wonderful service, will shop here again.

Thank Kath N
dai m, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 8 October 2017

Thank you for your kind feedback - Aren't the rainbows the prisms cast just beautiful.

Reviewed 2 September 2017

I purchased online a pair of beautiful 12 mm pin pearl earring studs. I love them they are beautiful and would recommend these jewelers. A great timely service.

Thank Therese201107
Reviewed 22 June 2017 via mobile

I was a little nervous at first to order jewellery without seeing it or trying it on but I phoned and they assured me I could return anything that wasn't right so I took a chance. I am so glad that I did! The jewellery...More

Thank Zoe M
dai m, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 27 June 2017

Thank you so much for your kind comment - Our on-line customers can shop with confidence with our comprehensive return and refund policy. We guarantee complete satisfaction with your purchase. Enjoy the new editions to your jewellery collection.

Reviewed 17 May 2017

We visited this shop in February 2017 and it was really interesting with loads of different unique jewellery. Worth visiting if you want something a little different.

Thank DLGJ
Esther B, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 19 May 2017

Thank you for taking the time to comment - We do pride ourselves on halving a different, interesting display that is unique, so lovely to hear your feedback.

Reviewed 3 May 2017 via mobile

Lots of mid range jewellery from local artisans all nicely finished and presented as well as some loose polished agates etc for the collector. BUT if you suffer from hay fever don't go here. The overly perfumed environment will have your eyes itching and nose...More

Thank k8ienzl
Esther B, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 5 May 2017

Thank you for your feedback - We are very mindful that not all customers enjoy Aromatherapy and try to keep it on a very subtle level - All of our oils are 100% pure and natural, and we only use 3 drops at 10am in...More

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