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Fire & Ice - Gemstone Jewellery Specialists

Open Now: 10:00 AM - 4:30 PM
Open today: 10:00 AM - 4:30 PM
Review Highlights
A Little Gem

My online order of two essential oil blends arrived 2 days after placing it. As usual it was... read more

Reviewed 2 days ago
Jackie A
Outstanding service

Once again Fire and Ice have not let me down. Not only do they have an amazing selection of jewelry... read more

Reviewed 3 October 2018
Redhillroamer
,
Taupo, New Zealand
via mobile
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  • Excellent85%
  • Very good10%
  • Average4%
  • Poor1%
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Travellers talk about
About
We specialise in handcrafted gold & silver gemstone jewellery featuring natural gemstones and pearls. We also carry a large selection of New Zealand Blue Paua Pearls displaying brilliant colours and unique designs. For the gemstone collector we have...more
Open Now
Hours Today: 10:00 AM - 4:30 PM
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Suggested duration: < 1 hour
Contact
6 Church Street, Akaroa 7520, New Zealand
Website
+64 3-304 7804
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Reviews (91)
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Reviewed 2 days ago

My online order of two essential oil blends arrived 2 days after placing it. As usual it was beautifully presented. I would highly recommend the products and a visit to the shop.

Thank Jackie A
Esther_Manger, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded yesterday

Thank you for your kind feedback. Enjoy your Aromatherapy oils.

Reviewed 3 October 2018 via mobile

Once again Fire and Ice have not let me down. Not only do they have an amazing selection of jewelry to choose from at sensible prices but delivered to my door (south island to north Island )in less than 1/2 a day. Fantastic to do...More

Thank Redhillroamer
Esther_Manger, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 4 October 2018

Thank you for your recommendation - We look forward to being of service to you in the future.

Reviewed 15 August 2018

My oils arrived this morning, less than 24hrs after ordering, fantastis service. Thank You, I will purchase more in the future.

Thank Marg C
Esther_Manger, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 16 August 2018

Thank you for your feedback - Keep an eye on our website as our Aromatherapist is continually sourcing new and exciting oils. Enjoy

Reviewed 2 August 2018

Just received 6 EO's in the post and I am in heaven :-) Awesome service very quick delivery and would recommend anyone traveling to Akaroa this is a must visit store. The oils were mainly blends and the first massage I did the client was...More

Thank Julie A
Margy M, Aromatherapist at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 3 August 2018

Hi Julie - Our team gets such a buzz when our customers love what we do and are happy with the product, so thank you for your lovely review. I spend many months fine-tuning the essential oil blends in order for their therapeutic properties to...More

Reviewed 30 May 2018

I purchased a Moonstone pendant online, on Monday, and on Wednesday morning it arrived. I live in Auckland and therefore this was amazing service, especially as we have a rural address, and in the North Island as well. The pendant is perfect, exquisite and exactly...More

Thank rossannev
Esther_Manger, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 31 May 2018

It certainly is a beautiful pendant - Moonstone is one of my personal favourites, however I do have many, lol. So glad to hear your positive experience with our business, thanks a lot for taking the time to comment.

Reviewed 2 May 2018

We actually visited this store while vacationing in Akaroa, this past Feb. What an amazing store with amazing quality of hand made items. We made several purchases. To see the store completely you have to walk around several times and you still won't see all...More

Thank mfarm80
Esther_Manger, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 8 May 2018

Thank you for your kind review. Once you have visited the store personally to see the standard of quality its ease to shop online with confidence. With 22 years in business here in Akaroa, we hope to be of service to you long into the...More

Reviewed 7 March 2018

I was looking for some aquamarine earrings online to match a pendant I had purchased from Fire and Ice previously. The only ones I could find were set in gold and I required silver. I emailed them with my request and within half an hour...More

Thank beverleyjeanellis
Esther_Manger, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 9 March 2018

It was my pleasure to make these earring for you in Sterling Silver as required. Please don't hesitate to let us know if we can be of service to you in the future.

Reviewed 10 February 2018

We visited the shop on our holiday trip in November 2017. The service in the shop was already good and I bought some Paua Shell silver jewellery (chain and earings). It was a nice souvenir for me and I got lots of compliments. Then I...More

Thank Karin0174
Esther_Manger, Manager at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 12 February 2018

Hi - Im so glad we were able to help replace your earrings - Its always such a shame when you lose just one, at least now you will have a spare should this happen again, hopefully not though. Thank you for taking the time...More

Reviewed 3 February 2018

There are other places to purchase essential oils but not often with so much confidence in the knowledge and helpfulness of Margy, the in-house aromatherapist. I bought Margy's 'Recharge" blend of EOs to take to the office on a hot day. Every single person entering...More

Thank BMCreview
Esta101, Owner at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 5 February 2018

Hi there - I remember serving you when you visited our shop - you were preparing for the heat-wave days of summer. I'm so pleased the Recharge Essential Oil Blend worked out for you and your colleagues. It certainly is a testiment to the powerful...More

Reviewed 26 January 2018

I didn't purchase anything from this extraordinary shop ~ but I highly recommend you visit there (and buy something if you like...) The service and assistance is outstanding. They are not 'pushy' and are very happy to explain about the stunning stones they have in...More

Thank Judy D
dai m, Owner at Fire & Ice - Gemstone Jewellery Specialists, responded to this reviewResponded 29 January 2018

Thank you for taking the time to post a review - We really appreciate your feedback and Im so pleased that you enjoyed your time in our shop. Gemstone are an intriguing field and there's always something new to discover, so we certainly encourage our...More

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