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Waiheke Island i-SITE Visitor Information Centre - CLOSED

Suite 2 116 Ocean View Road | Unit 3 a, Matiatia wharf, Matiatia, Oneroa, Auckland, Waiheke Island 1081, New Zealand
+64 9-365 9900
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Helpful

Very helpful! Even made a phone call to make reservations for us! Being older we walked to the... read more

Reviewed 20 December 2016
Michelle B
,
Cairns, Australia
via mobile
Great for maps and local info

Small yet informative booth. Has everything you need for a trip to Waikheke island. In the ferry... read more

Reviewed 26 October 2016
Bryan106
,
Ohakune, New Zealand
Read all 14 reviews
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FREE information FREE Visitor Guides FREE booking service for: - Rental Vehicles - Accommodation - Sightseeing Tours and transport - Ferry Crossings - Attractions and Activities - transfers Travel Sims i-SITE Visitor Information Centres can help plan and book your Auckland and New Zealand visit
  • Excellent37%
  • Very good35%
  • Average14%
  • Poor7%
  • Terrible7%
19 Dec 2016
“Helpful ”
26 Oct 2016
“Great for maps and local info”
Suggested Duration: < 1 hour
LOCATION
Suite 2 116 Ocean View Road | Unit 3 a, Matiatia wharf, Matiatia, Oneroa, Auckland, Waiheke Island 1081, New Zealand
CONTACT
Website
+64 9-365 9900
Reviews (14)
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1 - 10 of 10 reviews

Reviewed 20 December 2016 via mobile

Very helpful! Even made a phone call to make reservations for us! Being older we walked to the village not sure we would have been able to walk to the wineries! We took a taxi from the village to and from mudbrick winery! Much more...More

Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2016

Small yet informative booth. Has everything you need for a trip to Waikheke island. In the ferry terminal and easy to find

Thank Bryan106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2016

It's a hard to miss place when you get off a ferry ... well, and you should not miss it! If you want, they can help you book activities, but you really don't have to. They have some free maps and a lot of common...More

Thank heckfy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 June 2016 via mobile

On arrival in beautiful Waiheke Island on Sunday the first smiling face we saw was Christine's from the I-Site bureau, and we've seen her every day since as we pop in for more destination maps, etc. She's been a mine of information! Everything she suggested...More

Thank Annie499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ISITESAuckland, Manager at Waiheke Island i-SITE Visitor Information Centre, responded to this reviewResponded 13 June 2016

Thank you Annie for taking the time to review our lovely Christine, we also think she is a star and thoroughly passionate about sharing Waiheke with our visitors

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Reviewed 21 May 2016

its a good idea to visit them as it is easier to plan the visit to the island. there are some good shops around the I-SITE centre too. buying souvenirs there was cheaper than Auckland .

Thank Kikasan65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2016

we tried to find things out like bus trips but the young girl on duty had very few skills and was no help we went instead t o the c a b and they were greatMore

Thank jackmorrisNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ISITESAuckland, Manager at Waiheke Island i-SITE Visitor Information Centre, responded to this reviewResponded 13 May 2016

Hi Jack, I am hoping you have reviewed the incorrect information centre here. Although we would love to be young girls this does not currently describe any of our staff members. We also highly pride ourselves on our knowledge of the island I myself have...More

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Reviewed 15 March 2016

We purchased the hopper vineyard bus tickets for two people while in Auckland. We took the ferry across at 9am, when we arrived we went to the visitor information to ask about where to jump on the first bus. The lady pointed at the bus...More

Thank Stephie275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ISITESAuckland, Manager at Waiheke Island i-SITE Visitor Information Centre, responded to this reviewResponded 22 March 2016

I'm very sorry your first experience on the island was less than memorable. As you recall we answered your query and provided you with take away information, as is our role here. I'm sorry but we are not in the habit of listening into other...More

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Reviewed 5 March 2016

This information centre is right in the wharf building on waiheke Island. Unfortunately it is not always manned. there is a lot of information available about the Island and its attractions.More

Thank Jack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ISITESAuckland, Manager at Waiheke Island i-SITE Visitor Information Centre, responded to this reviewResponded 8 March 2016

Hi Jack, Thank you for your review. We have just relocated here, very exciting for us! from now on this booth will be manned 8 hours a day in summer, dropping to 7 hours a day over the winter, spring period. Hopefully enhancing the experience...More

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Reviewed 29 February 2016

When the ferries pull in and not sure where to,go, or how to,get there, all information you need is available by very helpful,friendly well informed staff. Toilet facilities, buses and taxis leave from here.

Thank michele n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ISITESAuckland, Manager at Waiheke Island i-SITE Visitor Information Centre, responded to this reviewResponded 1 March 2016

Hi Michele, Thank you for your time leaving us a lovely review we really appreciate it Kind Regards

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Reviewed 30 January 2016

Thanks a lot to the Centre. They provided all the information regarding Waiheke like places to visit, things to do etc.. The staff was really kind and helpful.

Thank Shobbyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ISITESAuckland, Manager at Waiheke Island i-SITE Visitor Information Centre, responded to this reviewResponded 1 March 2016

Thank you so much for finding the time to leave us a review we are glad we could help you plan your Waiheke stay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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