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Review Highlights
Great massage, professional staff, run efficiently perhaps a little pricey for the value

I visited the spa with a friend. She had a massage treatment and I had a pregnancy massage. This... read more

Reviewed 4 June 2017
sassymissc
,
Sydney, Australia
A little disappointed

My husband and I had a 90 minute couples massage scheduled in the personal cottage. We arrived 15... read more

Reviewed 25 March 2017
aflip32
via mobile
Read all 39 reviews
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Traveller Overview
  • Excellent45%
  • Very good20%
  • Average10%
  • Poor10%
  • Terrible15%
Travellers talk about
“body scrub”(2 reviews)
“magic hands”(2 reviews)
About
Surrounded by spectacular national parks in the World Heritage listed Blue Mountains, a visit to Lilianfels Spa is like returning home.Enliven your senses with our soothing and restorative body and beauty treatments delivered by a team of caring and...more
Contact
5-19 Lilianfels Ave | Echo Point, Katoomba, New South Wales 2780, Australia
Website
+61 2 4780 1200
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Reviews (39)
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1 - 10 of 38 reviews
Reviewed 7 September 2018 via mobile

Luxury accommodation, beautiful hotel very clean. Relaxing atmosphere. The best thing is the day Spa. The most relaxing massage. Therapist is Vanessa she has magic hands. The best massage I have had. Highly recommend for a relaxing holiday.

1  Thank jaylucyg
Reviewed 30 June 2017 via mobile

I am almost 8 months pregnant and had the baby moon spa treatment and oh my goodness! I was suffering from backpain and just constantly felt discomfort every where-but this treatment just relaxed and refreshed me! I had Corina as my therapist and she was...More

Thank RachelandEwan
Reviewed 15 June 2017 via mobile

Drop everything and book yourself in for a spa treatment. The staff were very professional and friendly. I look forward too my next visit.

Thank Ben E
Reviewed 4 June 2017

I visited the spa with a friend. She had a massage treatment and I had a pregnancy massage. This place runs like a well oiled machine. The staff are very regimented and they were on time and efficient. The massage ran for exactly the specified...More

Thank sassymissc
Ralf B, Manager at The Spa at Lilianfels, responded to this reviewResponded 6 June 2017

Dear Valued Guest, Thank you for your wonderful feedback. We are so very pleased to hear that you and your friend were thoroughly looked after during your spa pampering sessions and that you left feeling relaxed and rejuvenated. I would also like to thank you...More

Reviewed 11 May 2017

We recently experienced a wonderful day spa experience at your beautiful spa. From the moment we walked in the door we were greeted with smiles and a very caring yet professional manner. The spa reception staff even followed up with us after we got changed...More

Thank Anony10Anony
Ralf B, Manager at The Spa at Lilianfels, responded to this reviewResponded 6 June 2017

Dear Valued Guest, Thank you for your fantastic feedback, we are so happy to hear that our Spa Angels thoroughly looked after you during your spa pampering and we hope to welcome you again soon with some more pampering. Kind regards, Angela Hearn Group Spa...More

Reviewed 18 April 2017

We had a couples massage at the spa. Unfortunately one of the therapists was sick and kept on coughing, sneezing and stopping treatment to blow her nose or drink water. Probably due to her being ill, the quality of the massage was also very poor...More

5  Thank whereshouldistay39
Reviewed 8 April 2017

We thoroughly enjoyed our treatments by the exceptional "spa angels'. They are very friendly and willing to personalise your treatments. Pure bliss!!

Thank Vicki C
Reviewed 25 March 2017 via mobile

My husband and I had a 90 minute couples massage scheduled in the personal cottage. We arrived 15 minutes prior to the appointment, as they recommend. This gives you time to complete their form as well as ensures your service will start on time. Our...More

2  Thank aflip32
Ralf B, Manager at The Spa at Lilianfels, responded to this reviewResponded 8 April 2017

Dear Valued Guest, Thank you for your feedback regarding your recent pampering experience in our spa cottage. I am disappointed to read that on this occasion not all areas of your spa pampering experience were met with the 5-star service that we a renowned for....More

Reviewed 1 February 2017

Staying at echoes hotel and booked into the spa at lilianfels for a babymoon package consisting of body scrub, pregnancy massage and facial (120mins). Beautiful spa experience, lovely therapists and all of the treatments were super relaxing and enjoyable. Would go again.More

Thank j0k101
Ralf B, Manager at The Spa at Lilianfels, responded to this reviewResponded 9 February 2017

Dear Valued Guest, Thank you for your recent feedback on your spa experience. We are so pleased to hear that you enjoyed your spa pampering session with us at Lilianfels Day Spa. Our pregnancy friendly treatments such as the Babymoon is a very popular treatment...More

Reviewed 6 October 2016 via mobile

We recently were sojourning in the beautiful blue mountains and decided to act on recommendations of close friends and book into this spa facility for some pampering... we could not have been more delighted with our choice! From the moment we arrived the staff at...More

Thank Scentedlotus
Ralf B, General Manager at The Spa at Lilianfels, responded to this reviewResponded 18 October 2016

Dear Valued Guest, Thank you for reviewing your recent experience at our Lilianfels Day Spa in the Blue Mountains. It is a pleasure to read that you had a relaxing and enjoyable spa treatment, and enjoyed our day spa facilities and our spa angels that...More

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