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Better By Bike
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Certificate of Excellence
Traveller Overview
  • Excellent95%
  • Very good3%
  • Average1%
  • Poor0%
  • Terrible1%
Travellers talk about
“bungy bridge”(21 reviews)
“gibbston valley”(24 reviews)
“wine trail”(8 reviews)
About
Formerly Queenstown Bike Tours, now operating as Better By Bike. Offer half or full day bike hire with optional transport, Better By Bike provides a range of bikes specifically designed for comfort and sightseeing. We also have electric and hardtail...more
Contact
4 Buckingham Street, Arrowtown 9302, New Zealand
Website
+64 3-442 0339
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Reviews (287)
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266
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All reviews bungy bridge gibbston valley wine trail wine tasting these guys great ride highlight of our trip great service gave us a map great advice the river spectacular scenery self guided highly recommend this company aj hackett bungy off road high quality
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1 - 10 of 280 reviews
Reviewed 1 week ago

We used electric bikes for the first time and not only managed to ride from Arrowtown to the wineries in Gippsland, we so enjoyed the scenery we rode back. The service and staff were amazing and even picked us up at our hotel and dropped...More

Thank colin19572018
Reviewed 2 weeks ago

we don't really like to "shop", so we stopped by Better by bike to consider our next move and the friendly guy said, do you want to hire a couple of bikes? yes, we do, so the hire process was super easy, the bikes looked...More

Thank SuzanneBinnie
Reviewed 2 weeks ago via mobile

We had a wonderful experience with Better By Bike and great service from Nikki. The bikes were awesome and the loop had exquisite scenery. Can’t wait to come back.

Thank Wayne R
Matthew H, Owner at Better By Bike, responded to this reviewResponded 2 weeks ago

Thanks for your review Wayne, glad you got out and amongst the stunning trail, hope to see you again! Bubbly Regards Niki

Reviewed 2 weeks ago

I expect my opinion may be influenced by the superb weather we had to enjoy the spectacular scene of snow covered mountains, blue sky and sparkling water but even if it were cloudy I would still rate this experience with 5 stars. Better by Bike...More

Thank fatsprat
Matthew H, Owner at Better By Bike, responded to this reviewResponded 2 weeks ago

What a wonderful review, thank you kindly for taking the time to share your magical experience, we are often lucky with our weather mother nature isn't afraid to put it on. Staff compliments like this keep us charged thankyou for filling our cups! Hope to...More

Reviewed 3 weeks ago

So we decided to book bikes and do the 5 bridges ride on a whim down to the wineries. Wow, what a ride. Snow covered mountains, beautiful weather, great paths and not too much up and down. For the $ it was expensive for the...More

Thank Explorer820862
Matthew H, Owner at Better By Bike, responded to this reviewResponded 2 weeks ago

Hi Aaron, Thanks for your review, the time of year you came is ideal right, snow-covered mountains yet dry land activity opportunities are available too. We're glad you chose Better By Bike and pleased you enjoyed the experience we offer the stunning trails we have...More

Reviewed 3 weeks ago via mobile

We loved our bikes, the trails, and the friendly service provided by the crew at “better by bike”. They picked us up at our hotel in Queenstown and took us to their shop in arrowtown. If I’d planned ahead I could’ve saved them time from...More

Thank MichaelS23589
Matthew H, Owner at Better By Bike, responded to this reviewResponded 2 weeks ago

Wow Michael thank you so much for this warm, glowing review! We are pleased to hear you and your girlfriend enjoyed the whole experience and the great option of an Ebike. Hope to see you again one day!

Reviewed 3 weeks ago via mobile

Our group of six took a long-awaited bucket list trip to New Zealand in September. We booked our biking excursion through Better by Bike. The excursion consisted of biking the five bridges with final stops at wineries. We were very excited. Nicki outfitted us with...More

Thank Kim_H_and_Family
Matthew H, Owner at Better By Bike, responded to this reviewResponded 2 weeks ago

Hi Kim, Thanks for your review, glad to know you all ticked off a long-awaited bucket list activity, feels good doesn't it! We do apologize there was a slight hiccup with the bike you were on, we got it straight in the mechanic room for...More

Reviewed 4 weeks ago via mobile

We were so lucky to get a beautiful day for our bike ride but the team just made it better. Really friendly and helpful. Highly recommended for enjoying this amazing trail.

Thank Paradise817245
Matthew H, Owner at Better By Bike, responded to this reviewResponded 2 weeks ago

Thanks a mill for the review and recommendation Luke, glad to have shared a Better By Bike experience with you two!

Reviewed 4 weeks ago

Wonderful service and so helpful, nothing was a problem. we did half day hire and cycled return to Arrowtown. Great trail, well maintained. Fabulous time and memories. Highly recommended.

Thank Tracey54otunui
Matthew H, Owner at Better By Bike, responded to this reviewResponded 2 weeks ago

Thank you Tracey, Great to have you and the friends/ family out with us! Glad you enjoyed the Better By Bike experience!

Reviewed 5 weeks ago

This is a "must do" for anyone holidaying in the Queenstown / Arrowtown area. The service was fantastic, the scenery awesome, and the biking exhilarating. We did the ride from Arrowtown to Gibbston Valley Winery, then headed back via the Lake Hayes and Millbrook track....More

1  Thank Catho2211
Matthew H, Owner at Better By Bike, responded to this reviewResponded 2 weeks ago

Hi Cath, Great review thank you kindly for taking the time to share your great experience. The Lake Hayes Loop trail you took is beautiful, and one that you really can make the most of the amazing scenery on offer glad you got amongst it...More

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Questions & Answers
Ask a question
NinjaTravelator
18 March 2018|
AnswerShow all 4 answers
Response from Ash H | Reviewed this property |
They have saddle bags that attach to the back of the bike (beside each wheel). You can have one on each side. They are pretty big - I actually put my backpack in the saddle bag. They also have water bottle holders on the... More
1
Vote
sulinchow
12 October 2016|
Answer
Response from Peter R | Reviewed this property |
Hi, yes they can. Very family friendly.
2
Votes