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Nelson i-SITE Visitor Information Centre

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75 Trafalgar Street | Millers Acre Centre, Level 1, Nelson 7040, New Zealand
+64 3-548 2304
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Review Highlights
Well laid out visitor area but incorrect information displayed!

We were wandering around Nelson in the evening and decided to check where we were to pick up our... read more

Reviewed 1 week ago
BBTrisha
,
Cambridge, England
Very helpful staff

Excellent staff and they have great knowledge of local and Abel Tasman facilities. Nothing seemed... read more

Reviewed 2 weeks ago
Degs7015
,
Liverpool, United Kingdom
Read all 170 reviews
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Overview
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Located on the corner of Trafalgar & Halifax Streets. Friendly, Knowledgeable and Enthusiastic i-SITE Travel Consultants. We can book your NZ Travel, Accommodation and Activities at no extra cost. Incredible i-SITE space incorporating the Nelson DOC Visitor Centre. Lots of incredible picture boards with display brochures and information on our region and beyond. Let us take the hassle out of booking your holiday in our beautiful region and across the country. Quick, easy, secure, cost effective. We also sell tickets to a range of local and national events.
  • Excellent67%
  • Very good25%
  • Average4%
  • Poor3%
  • Terrible1%
Travellers talk about
“abel tasman” (15 reviews)
“car hire” (2 reviews)
Closed Now
Hours
Hours Today: 10:00 AM - 4:00 PM
Suggested Duration: < 1 hour
LOCATION
75 Trafalgar Street | Millers Acre Centre, Level 1, Nelson 7040, New Zealand
CONTACT
+64 3-548 2304
Write a ReviewReviews (170)
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"abel tasman"
in 15 reviews
"very helpful staff"
in 5 reviews
"car hire"
in 2 reviews
"great info"
in 2 reviews
"local attractions"
in 2 reviews
"central location"
in 3 reviews
"marlborough sounds"
in 2 reviews
"new zealand"
in 8 reviews
"south island"
in 4 reviews
"doc"
in 8 reviews
"isite"
in 7 reviews
"conservation"
in 4 reviews
"accommodation"
in 9 reviews
"pamphlet"
in 4 reviews
"sites"
in 5 reviews
"souvenirs"
in 3 reviews
"nz"
in 10 reviews
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1 - 10 of 137 reviews

Reviewed 1 week ago

We were wandering around Nelson in the evening and decided to check where we were to pick up our bus to Picton the next day. We found the bus stop behind the i-SITE and looked in their window. There was a timetable for the Nelson...More

1  Thank BBTrisha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelson-i-SITE, Front Office Manager at Nelson i-SITE Visitor Information Centre, responded to this reviewResponded 1 week ago

Kia Ora Trisha, Thanks for your review. We do appreciate your honest feedback. Thank you for bringing this to our attention. We apologise for any inconvenience this has caused you. All the bus timetables are now up to date. Enjoy the rest of your travels....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Excellent staff and they have great knowledge of local and Abel Tasman facilities. Nothing seemed to much trouble.

Thank Degs7015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Staff are probably very nice but there are not many of them for the number of visitors, so I didn't actually get to talk to any of them.

Thank TripChick2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 weeks ago

This is one of the two largest of the dozens of I-Sites I've been to in NZ during four months of visits. The selection of brochures and maps on attractions, accommodations, and restaurants is extensive. The staff is knowledgeable and helpful and made reservations for...More

Thank Martin7276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We spent between 1 and 2 hours with David looking for and booking different accommodation around the S. Island - a difficult task in such a busy season - but David remained calm and patient throughout. Most of the bookings we made were very satisfactory,...More

Thank therec2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2018

I am not sure if typhoon is the word in this part of the world but rain and wind in abundance. They had to deal with a minor crisis and did well to cope in the circumstances.

Thank alastair n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2018

This is a great institution, helpful, friendly and very well informed. Always seems to be in a convenient location, we have used in almost all towns we have visited in NZ. They work for you, not for he profits.

Thank carmenJ1214NM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2018 via mobile

Super friendly and helpful staff, even coming round while in the queue to ask about our query and helping as much as possible. Really friendly staff all over, with our guy booking and offering advice on which Abel Tasman package to book and we were...More

Thank ChFoss94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018

We queued for ages to book accommodation, then we had a phone call from the accommodation owners an hour later to say that they were fully booked. We then had to queue again at the I site to book alternative accommodation. We went from feeling...More

Thank judesweetpea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelson-i-SITE, Front Office Manager at Nelson i-SITE Visitor Information Centre, responded to this reviewResponded 4 March 2018

Kia Ora, Thanks for your comment. We appreciate your feedback. We are very sorry to hear your experience at the Nelson i-SITE wasn't ideal. It sounds like there must have been an issue with the live availability system of the accommodation we originally booked you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2018

We had left some of our accommodation bookings to the last minute and couldn't find places in the areas we wanted to visit so went to i-site. Nic was amazing he searched, called around, and created an itinerary with some great places and a car...More

Thank BevS123123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
10 January 2018|
AnswerShow all 2 answers
Response from Nelson-i-SITE | Property representative |
Kia Ora, Thanks for your enquiry. There are plenty of wine tour companies in the Marlborough region which allow you to have input in what wineries you go visit. We'd recommend to contact the tour companies directly and... More
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