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Greymouth i-SITE Visitor Information Centre

164 Mackay Street, Greymouth 7805, New Zealand
+64 3-768 7080
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Busy

Busy when the train comes in and the buses are doing the swap, but lots of brochures, some maps to... read more

Reviewed 1 week ago
happysheepChina
,
Christchurch, New Zealand
Helpful staff with great attitude

The staff at I-SITE Greymouth were both friendly and totally professional, it is a pity that... read more

Reviewed 12 January 2018
david p
,
portland uk
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The team at Greymouth i-SITE can help with all your visitor information like accommodation, activity and travel advice and offer a FREE booking service, maps and tourist information for your holiday on the West Coast, South Island and New Zealand. We can also assist you with baggage storage, freight service, internet access, refreshments and we stock a great range of West Coast and New Zealand souvenirs and gifts in our Station Gift Shop. Why Book With Us? •We offer FREE visitor information & reservation services •Our friendly and helpful team are genuine 'Coasters' with local 'insider knowledge' •We can take care of ALL your West Coast activities, tours, accommodation & transport requirements. •We are the leading Information Centre on the West Coast operating for over 30 years •Authorized Tranz Scenic / Kiwi Rail booking agents selling tickets for the Tranz Alpine Train, Coastal Pacific Train and the Overlander Train •Booking agents for Intercity Coaches, Atomic Shuttles, West Coast Shuttles, Naked Bus, InterIslander and Bluebridge Ferry •Centrally located in the historic Greymouth Railway Station, home of the famous Tranz Alpine Train and all leading car rental companies •We are the local DOC agent and can help with information on walks, overnight tramps and bookings huts throughout the South Island •We can help with travel planning and bookings throughout New Zealand Contact the local experts today to help with your holiday plans.
  • Excellent56%
  • Very good35%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
Opens in 19 min
All hours
Hours Today: 9:00 AM - 5:00 PM
LOCATION
164 Mackay Street, Greymouth 7805, New Zealand
CONTACT
Website
+64 3-768 7080
Write a ReviewReviews (51)
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"car hire"
in 3 reviews
"very helpful and friendly staff"
in 2 reviews
"trans alpine"
in 2 reviews
"tranzalpine train"
in 2 reviews
"the west coast"
in 3 reviews
"souvenirs"
in 4 reviews
"sharon"
in 3 reviews
"isite"
in 2 reviews
"purchase"
in 3 reviews
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1 - 10 of 41 reviews

Reviewed 1 week ago

Busy when the train comes in and the buses are doing the swap, but lots of brochures, some maps to buy and other stuff

Thank happysheepChina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 5 days ago

Thank you for your review of Greymouth i-SITE Visitor Information Centre. We are a busy centre being the home to the TranzAlpine Train and the main transport hub for the West Coast region. Pleased you found brochures and maps available.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2018

The staff at I-SITE Greymouth were both friendly and totally professional, it is a pity that worldwide all tourist information outlets are not of the same standard. We had a couple of mundane questions which were answered clearly with enthusiasm. Thanks to all the staff...More

Thank david p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 4 weeks ago

Thank you for your feedback. Fantastic to hear you were happy with the customer service. The I-SITE Visitor Information Centre network in New Zealand is fantastic for our visitors!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2017

It was a great spot to spend time while waiting for the train. Very helpful and friendly staff. Highly recommend.

Thank NellydeVries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 8 January 2018

Thank you for your comments. The I-SITE team hope you enjoyed your train trip and holiday in New Zealand.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 28 September 2017 via mobile

Friendly staff help you to make decisions, give space to browse and share information. What a great idea to have it where trains, buses and rental cars are all available. Close enough to walk into town.More

Thank Ezra710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 4 October 2017

It is a great location for all these services to be in the one place making it easy for visitors to our town. Also being close to the CBD, cafes, retail stores and supermarkets is ideal for visitors. Thank you for taking the time to...More

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Reviewed 26 September 2017

The I site is in the station along with a gift shop and several rental car agencies. The train stops here so its very handy.

1  Thank Gabz_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 4 October 2017

Thank you for your review. It is ideal that the train, coach stop and rental cars along with the I-SITE are all situated in the one place. Hope you enjoyed your visit to our region.

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Reviewed 16 August 2017

Staff at I-Site was very helpful and friendly. We had abit of spare time left before catching the train back to Christchurch and we didn't want to lung around our luggage, The lovely staff member ( sorry I didn't get her name) offered to stow...More

Thank Liz T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 18 August 2017

Great to hear you had a pleasant experience at our I-SITE and thank you for taking the time to leave a review.

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Reviewed 2 August 2017

Sharon and her team at the i-site went out of their way to help us enjoy our visit to Greymouth. We were not a straightforward booking, being multi-generational and needing lots of help. Our train trip was cancelled due to bad weather on the weekend...More

Thank Neil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 4 August 2017

Hi Neil, thank you for leaving your review of the Greymouth I-SITE team. I am super pleased to hear Sharon gave exceptional customer service and will pass on your comments to her in person. Thank you for staying in our district and enjoying our products...More

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Reviewed 29 June 2017

We hired our car from here and had an opportunity to come back the following day to get some advice on local things to do. Very helpful and friendly staff and to top it off there was 20% off all merchandise

Thank Koleenos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 4 August 2017

Thank you for your review. Great to hear you received local advice from our team on what to do and see here in the district and you found the service was helpful and friendly. Regards Gina Ashworth General Manager

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Reviewed 16 June 2017

The old railway building still does duty for the TranzAlpine train but it also hosts tourist information, souvenir shops and Car Hire Offices. I was impressed with the smiling and helpful staff.

Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 19 June 2017

Thank you for taking the time to leave a review on our page. We value our customers feedback and I am pleased to hear you found the staff friendly and helpful.

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Reviewed 25 March 2017 via mobile

Staying in Greymouth for the first time visiting our son and daughter Inlaw who have just moved here. Visited the local visitors centre heaps of helpful information relating to all the local attractions which there are hundreds of. What a great place to visit I'm...More

Thank Waynedvh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 27 March 2017

Pleased to hear you are enjoying your visit to Greymouth. If you need further help with planning your time here feel free to call into the Visitor Information Centre to see the team again. Enjoy your stay!

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Questions & Answers
Pam D
10 January 2016|
Answer
Response from Greymouthi-SITE | Property representative |
Hi, yes it is located inside the visitor information centre, thank you.
0
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