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Greymouth i-SITE Visitor Information Centre

164 Mackay Street, Greymouth 7805, New Zealand
+64 3-768 7080
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Review Highlights
Helpful Staff

We hired our car from here and had an opportunity to come back the following day to get some advice... read more

Reviewed 3 weeks ago
Koleenos
,
Apple Tree Creek, Australia
A new use for an old railway station.

The old railway building still does duty for the TranzAlpine train but it also hosts tourist... read more

Reviewed 16 June 2017
John P
,
Brisbane, Australia
Read all 41 reviews
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The team at Greymouth i-SITE can help with all your visitor information like accommodation, activity and travel advice and offer a FREE booking service, maps and tourist information for your holiday on the West Coast, South Island and New Zealand. We can also assist you with baggage storage, freight service, internet access, refreshments and we stock a great range of West Coast and New Zealand souvenirs and gifts in our Station Gift Shop. Why Book With Us? •We offer FREE visitor information & reservation services •Our friendly and helpful team are genuine 'Coasters' with local 'insider knowledge' •We can take care of ALL your West Coast activities, tours, accommodation & transport requirements. •We are the leading Information Centre on the West Coast operating for over 30 years •Authorized Tranz Scenic / Kiwi Rail booking agents selling tickets for the Tranz Alpine Train, Coastal Pacific Train and the Overlander Train •Booking agents for Intercity Coaches, Atomic Shuttles, West Coast Shuttles, Naked Bus, InterIslander and Bluebridge Ferry •Centrally located in the historic Greymouth Railway Station, home of the famous Tranz Alpine Train and all leading car rental companies •We are the local DOC agent and can help with information on walks, overnight tramps and bookings huts throughout the South Island •We can help with travel planning and bookings throughout New Zealand Contact the local experts today to help with your holiday plans.
  • Excellent53%
  • Very good36%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“helpful lady” (2 reviews)
“car hire” (2 reviews)
LOCATION
164 Mackay Street, Greymouth 7805, New Zealand
CONTACT
Website
+64 3-768 7080
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Reviews (41)
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1 - 10 of 34 reviews

Reviewed 3 weeks ago

We hired our car from here and had an opportunity to come back the following day to get some advice on local things to do. Very helpful and friendly staff and to top it off there was 20% off all merchandise

Thank Koleenos
Reviewed 16 June 2017

The old railway building still does duty for the TranzAlpine train but it also hosts tourist information, souvenir shops and Car Hire Offices. I was impressed with the smiling and helpful staff.

Thank John P
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to leave a review on our page. We value our customers feedback and I am pleased to hear you found the staff friendly and helpful.

Reviewed 25 March 2017 via mobile

Staying in Greymouth for the first time visiting our son and daughter Inlaw who have just moved here. Visited the local visitors centre heaps of helpful information relating to all the local attractions which there are hundreds of. What a great place to visit I'm...More

Thank Waynedvh
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 27 March 2017

Pleased to hear you are enjoying your visit to Greymouth. If you need further help with planning your time here feel free to call into the Visitor Information Centre to see the team again. Enjoy your stay!

Reviewed 22 March 2017

An astonishing array of souvenirs, book a trip or book a car rental. Right by the train station so very central.

Thank LisaBrickell
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 24 March 2017

Thank you for taking the time to leave a review. We do have a awesome range of souvenirs with our Station Gift Shop and a great central location!

Reviewed 19 March 2017 via mobile

Its next to the bus depot, quite small and parking was a problem, but we went in for information and got it so that was good. I site staff are always good at pointing things out on the map and giving directions.More

Thank Ah62
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 22 March 2017

Thank you for your feedback. We are located in the Railway Station building and have a carpark at the front of our building for coaches and customers. There is a lack of directional signage through town for visitors and this is an issue we are...More

Reviewed 22 January 2017 via mobile

A very wet day in Greymouth. This is a good place to find out what is happening and what to do. A must visit as here are some great places to see that you might otherwise miss.

Thank chrismI3414EK
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 24 January 2017

The I-SITE team have all the local knowledge of our hidden treasures and we are more then happy to share that knowledge with our visitors. Thank you for visiting our town and leaving feedback on our I-SITE.

Reviewed 20 January 2017 via mobile

We were hit by the weather bomb on the West Coast on the night of 18th/19th January and after trying to leave Greymouth on both the N6 and N7 we had turn turn back to town. The I-sight office were helpful in explaining the options...More

Thank Mike R
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 24 January 2017

Thank you for your feedback. Adverse weather conditions cause a lot of disruption to travel plans. I am pleased to hear the I-SITE team were helpful in trying to give the most up to date information available to them at the time.

Reviewed 6 January 2017

Frustrating that they close so early in summer, lovely old train station and very handy to transalpine, tho it's a bit weird that the signage is still down the other end of the town t the Regent TheatreMore

Thank love2eat28
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 9 January 2017

I am sorry you missed visiting the I-SITE during our open hours, 9am to 5pm. We do stay open later if tourists are in the building and need help with their travel planning. As we are privately owed and not a funded information centre it...More

Reviewed 2 January 2017 via mobile

We can here in December. Good friendly staff who had some good local knowledge. Locals however where rude and unfriendly and seemed to resent tourists. If you are thinking about traveling down the west coast of NZ my advice would be to keep driving and...More

1  Thank RSJLH
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 9 January 2017

Thank you for your review of the Information Centre on your visit. Very disappointed to hear your experience was not so favourable with our locals. Greymouth is the central hub of the West Coast and offers a wide range of activities from rafting, kayaking, horse...More

Reviewed 21 December 2016

Really keen to help and friendly people. Had loads laods of useful local knowledge and lots of stuff to take away to help with planning

Thank suejohnandtom
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 22 December 2016

Great to hear your experience while visiting the Greymouth I-SITE was a pleasant one and the information we provided was helpful in your holiday planning. Thank You.

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Questions & Answers
Pam D
10 January 2016|
Answer
Response from Greymouthi-SITE | Property representative |
Hi, yes it is located inside the visitor information centre, thank you.
0
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