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Greymouth i-SITE Visitor Information Centre

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Address: 164 Mackay Street, Greymouth 7805, New Zealand
Phone Number:
+64 3-768 7080
Website
Description:

The team at Greymouth i-SITE can help with all your visitor information...

The team at Greymouth i-SITE can help with all your visitor information like accommodation, activity and travel advice and offer a FREE booking service, maps and tourist information for your holiday on the West Coast, South Island and New Zealand. We can also assist you with baggage storage, freight service, internet access, refreshments and we stock a great range of West Coast and New Zealand souvenirs and gifts in our Station Gift Shop. Why Book With Us? •We offer FREE visitor information & reservation services •Our friendly and helpful team are genuine 'Coasters' with local 'insider knowledge' •We can take care of ALL your West Coast activities, tours, accommodation & transport requirements. •We are the leading Information Centre on the West Coast operating for over 30 years •Authorized Tranz Scenic / Kiwi Rail booking agents selling tickets for the Tranz Alpine Train, Coastal Pacific Train and the Overlander Train •Booking agents for Intercity Coaches, Atomic Shuttles, West Coast Shuttles, Naked Bus, InterIslander and Bluebridge Ferry •Centrally located in the historic Greymouth Railway Station, home of the famous Tranz Alpine Train and all leading car rental companies •We are the local DOC agent and can help with information on walks, overnight tramps and bookings huts throughout the South Island •We can help with travel planning and bookings throughout New Zealand Contact the local experts today to help with your holiday plans.

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TripAdvisor Reviewer Highlights

Read all 39 reviews
Visitor rating
  • 18
    Excellent
  • 11
    Very good
  • 1
    Average
  • 1
    Poor
  • 1
    Terrible
Lovely City

Staying in Greymouth for the first time visiting our son and daughter Inlaw who have just moved here. Visited the local visitors centre heaps of helpful information relating to... read more

5 of 5 bubblesReviewed 5 days ago
Waynedvh
,
Dunedin, New Zealand
via mobile
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39 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Dunedin, New Zealand
Level Contributor
248 reviews
84 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Staying in Greymouth for the first time visiting our son and daughter Inlaw who have just moved here. Visited the local visitors centre heaps of helpful information relating to all the local attractions which there are hundreds of. What a great place to visit I'm looking forward to our fortnight here.

Helpful?
Thank Waynedvh
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this review

Pleased to hear you are enjoying your visit to Greymouth. If you need further help with planning your time here feel free to call into the Visitor Information Centre to see the team again. Enjoy your stay! More 

Auckland
Level Contributor
70 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago

An astonishing array of souvenirs, book a trip or book a car rental. Right by the train station so very central.

Helpful?
Thank LisaBrickell
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this review

Thank you for taking the time to leave a review. We do have a awesome range of souvenirs with our Station Gift Shop and a great central location! More 

Wellington, New Zealand
Level Contributor
568 reviews
172 attraction reviews
common_n_attraction_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Its next to the bus depot, quite small and parking was a problem, but we went in for information and got it so that was good. I site staff are always good at pointing things out on the map and giving directions.

Helpful?
Thank Ah62
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this review

Thank you for your feedback. We are located in the Railway Station building and have a carpark at the front of our building for coaches and customers. There is a lack of directional signage through town for visitors and this is an issue we are addressing currently with our Council, Opus and NZTA. I am pleased to hear you had... More 

Level Contributor
29 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 January 2017 via mobile

A very wet day in Greymouth. This is a good place to find out what is happening and what to do. A must visit as here are some great places to see that you might otherwise miss.

Helpful?
Thank chrismI3414EK
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this review

The I-SITE team have all the local knowledge of our hidden treasures and we are more then happy to share that knowledge with our visitors. Thank you for visiting our town and leaving feedback on our I-SITE. More 

Macclesfield, United Kingdom
Level Contributor
127 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 20 January 2017 via mobile

We were hit by the weather bomb on the West Coast on the night of 18th/19th January and after trying to leave Greymouth on both the N6 and N7 we had turn turn back to town. The I-sight office were helpful in explaining the options (i.e. 'Wait') but gave us directions for late lunch options. Although the staff were very... More 

Helpful?
Thank Mike R
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this review

Thank you for your feedback. Adverse weather conditions cause a lot of disruption to travel plans. I am pleased to hear the I-SITE team were helpful in trying to give the most up to date information available to them at the time. More 

Christchurch, New Zealand
Level Contributor
6 reviews
2 of 5 bubbles Reviewed 6 January 2017

Frustrating that they close so early in summer, lovely old train station and very handy to transalpine, tho it's a bit weird that the signage is still down the other end of the town t the Regent Theatre

Helpful?
Thank love2eat28
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this review

I am sorry you missed visiting the I-SITE during our open hours, 9am to 5pm. We do stay open later if tourists are in the building and need help with their travel planning. As we are privately owed and not a funded information centre it is not viable to stay open late with costs of staffing as typically most visitors... More 

Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 January 2017 via mobile

We can here in December. Good friendly staff who had some good local knowledge. Locals however where rude and unfriendly and seemed to resent tourists. If you are thinking about traveling down the west coast of NZ my advice would be to keep driving and go past Greymouth to the better attractions further south.

Helpful?
1 Thank RSJLH
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this review

Thank you for your review of the Information Centre on your visit. Very disappointed to hear your experience was not so favourable with our locals. Greymouth is the central hub of the West Coast and offers a wide range of activities from rafting, kayaking, horse trekking, caving tours, tubing, scenic tours, unique activities like knife making and greenstone carving, the... More 

Farnham, United Kingdom
Level Contributor
26 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 December 2016

Really keen to help and friendly people. Had loads laods of useful local knowledge and lots of stuff to take away to help with planning

Helpful?
Thank suejohnandtom
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this review

Great to hear your experience while visiting the Greymouth I-SITE was a pleasant one and the information we provided was helpful in your holiday planning. Thank You. More 

Seattle
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 December 2016

A tidy i-Site with so much history but the real asset are the staff who have such a grasp of the local past and go out of their way to find the answer to obscure questions.

Helpful?
Thank seaeagle
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this review

Thanks for your review. We are a building of character being over 100 years old and I am pleased to hear the staff past on their local knowledge during your visit. More 

Sydney
Level Contributor
1,445 reviews
717 attraction reviews
common_n_attraction_reviews_1bd8 333 helpful votes
4 of 5 bubbles Reviewed 17 November 2016

This iSite is the first stop when you get off the train. Right on the platform you can get up to date information on local happenings as well as a good selection of souvenirs for purchase. As usual of NZ iSites, the staff are friendly and very helpful.

Helpful?
Thank Tony W
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this review

Thanks so much for your review! The NZ i-SITE network is one of the best in the World and is a great asset to NZ and our visitors and we are very lucky to have a great gift and souvenir shop for our visitors to Greymouth. Hope the rest of your holiday was enjoyed. More 

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