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Greymouth i-SITE Visitor Information Centre

164 Mackay Street, Greymouth 7805, New Zealand
+64 3-768 7080
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US$60.14*
and up
TranzAlpine Southern Alps Train between Greymouth to Christchurch
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The team at Greymouth i-SITE can help with all your visitor information like accommodation, activity and travel advice and offer a FREE booking service, maps and tourist information for your holiday on the West Coast, South Island and New Zealand. We can also assist you with baggage storage, freight service, internet access, refreshments and we stock a great range of West Coast and New Zealand souvenirs and gifts in our Station Gift Shop. Why Book With Us? •We offer FREE visitor information & reservation services •Our friendly and helpful team are genuine 'Coasters' with local 'insider knowledge' •We can take care of ALL your West Coast activities, tours, accommodation & transport requirements. •We are the leading Information Centre on the West Coast operating for over 30 years •Authorized Tranz Scenic / Kiwi Rail booking agents selling tickets for the Tranz Alpine Train, Coastal Pacific Train and the Overlander Train •Booking agents for Intercity Coaches, Atomic Shuttles, West Coast Shuttles, Naked Bus, InterIslander and Bluebridge Ferry •Centrally located in the historic Greymouth Railway Station, home of the famous Tranz Alpine Train and all leading car rental companies •We are the local DOC agent and can help with information on walks, overnight tramps and bookings huts throughout the South Island •We can help with travel planning and bookings throughout New Zealand Contact the local experts today to help with your holiday plans.
  • Excellent50%
  • Very good35%
  • Average8%
  • Poor6%
  • Terrible1%
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Hours Today: 9:00 AM - 5:00 PM
LOCATION
164 Mackay Street, Greymouth 7805, New Zealand
CONTACT
Website
+64 3-768 7080
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Write a ReviewReviews (59)
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"car hire"
in 3 reviews
"transalpine train"
in 2 reviews
"very helpful and friendly staff"
in 2 reviews
"local attractions"
in 2 reviews
"gift shop"
in 2 reviews
"sharon"
in 4 reviews
"souvenirs"
in 4 reviews
"christchurch"
in 5 reviews
"coast"
in 4 reviews
"visitors"
in 2 reviews
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1 - 10 of 48 reviews

Reviewed 13 May 2018

Using the same building or area with Railway Station, but also the Intercity Bus makes this I-Site very strategic as a transport and information hub. Moreover some of rental car companies using the same building as their counters, and also as a gift shop, useful...More

Thank santo t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2018

Would like to see "West Coast Explorer Tours" given their own listing under 'tours from Greymouth.' [Programme does not seem to allow for separate listing- we have tried unsuccessfully to add one.] We went on both the Hokitika Gorge/Treetops & Punakaiki Rocks trips & were...More

Thank Pip W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 19 April 2018

Thank you for your review. So pleased to hear you had a great time on our tour products. Explore West Coast is a newly opened scenic tour business managed out of the I-SITE Visitor Centre. Sharon is fantastic in her role as Tour Executive and...More

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Reviewed 6 April 2018

The fact that there are only 21 attractions in or around Greymouth - and these include the very good Shantytown which is several miles out - tells you all you need to know. Th iSite itself is attached to the railway station- you'd think that...More

Thank ChrisJS51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 8 April 2018

The area you walked to is the wharf, a fishing port of Greymouth and major employer of many local families. There are a number of areas to stop for a picnic including Coal Park which you would have walked past or our very new town...More

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Reviewed 6 April 2018 via mobile

Looking for information about Greymouth their visitors centre is your first stop. The staff will help with all your site seeing infor, local history attractions plus any travel help you require. Greymouth has so much to offer check out this centre to ensure you see...More

Thank Waynedvh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 8 April 2018

Thank you for you review of our I-SITE and the attractions. The district does have a lot to offer the visitor market and we trust you enjoyed your time here on the West Coast.

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Reviewed 28 March 2018

wide range of information, staff very busy, but still very friendly and helpful. We found the information very easily. they suggested places to see and places to stay.

Thank 215happy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018

We ask for a tour to Pancake rocks a main atraction near Graymouth in the isite. They recommended one for 100 NZ dollars per person. We are a couple and we took what was a simple shattle to there (about 40 km) with no guide....More

Thank Carlos Jose P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 5 March 2018

Thank you for your feedback. The I-SITE's do not set the pricing for activities and tours. The operators set the price and we can only advise of the costs for their products. Certainly there are options available for getting to Punakaiki including car rental if...More

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Reviewed 3 March 2018

I was truly enthusiastic about this tour. Nevertheless it is rather a transportation to the free park of punakaiki. The place itself is amazing but we could have rented a car and drive by ourselves. There wasn’t explanations neither the tour did the promise of...More

Thank Silvia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 5 March 2018

Thank you for your feedback Silvia. I will take these comments back to the tour company manager and also the tour driver on that day. Needless to say I am very disappointed to learn this was not to you expectations and I will certainly be...More

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Reviewed 19 February 2018

Busy when the train comes in and the buses are doing the swap, but lots of brochures, some maps to buy and other stuff

Thank happysheepChina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 21 February 2018

Thank you for your review of Greymouth i-SITE Visitor Information Centre. We are a busy centre being the home to the TranzAlpine Train and the main transport hub for the West Coast region. Pleased you found brochures and maps available.

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Reviewed 12 January 2018

The staff at I-SITE Greymouth were both friendly and totally professional, it is a pity that worldwide all tourist information outlets are not of the same standard. We had a couple of mundane questions which were answered clearly with enthusiasm. Thanks to all the staff...More

Thank david p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 25 January 2018

Thank you for your feedback. Fantastic to hear you were happy with the customer service. The I-SITE Visitor Information Centre network in New Zealand is fantastic for our visitors!

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Reviewed 26 October 2017

It was a great spot to spend time while waiting for the train. Very helpful and friendly staff. Highly recommend.

Thank NellydeVries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 8 January 2018

Thank you for your comments. The I-SITE team hope you enjoyed your train trip and holiday in New Zealand.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & Answers
Pam D
10 January 2016|
Answer
Response from Greymouthi-SITE | Property representative |
Hi, yes it is located inside the visitor information centre, thank you.
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