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Launceston Visitor Information Centre

Closed Now: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
Review Highlights
Helped with tour advice

Went into the information centre with an idea of what I wanted to do while in Launceston. They... read more

Reviewed 3 days ago
patriciarY6902IY
,
Brisbane, Australia
via mobile
Jodie gave me Great advices

Hi guys! I’ve just passed by the information Center to take a nap and ended up changing my boring... read more

Reviewed 1 week ago
Carolina T
via mobile
Read all 113 reviews
74
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Certificate of Excellence
Traveller Overview
  • Excellent63%
  • Very good21%
  • Average7%
  • Poor6%
  • Terrible3%
Travellers talk about
“free bus”(3 reviews)
“day tour”(2 reviews)
About
The City of Launceston Visitor Information Centre is one of Tasmania's gateway Visitor Centres. Operated by the Launceston City Council since 2003, the newly refurbished Visitor Information Centre, located in Launceston's iconic GPO building right...more
Closed Now
Hours Today: 9:00 AM - 5:00 PM
See all hours
Suggested duration: < 1 hour
Contact
68-72 Cameron St, Launceston, Tasmania 7250, Australia
Website
+61 1800 651 827
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Most Helpful Positive Review
Reviewed 7 September 2016 via mobile

Staff were helpful, providing historical as well as up to date information. We knew about the free bus before we left NSW, but were able to pick up the timetable to carry around with us. The free bus is handy as you have to pay...More

4  Thank Anita L
Most Helpful Critical Review
Reviewed 11 August 2015 via mobile

Arrived in Launceston and decided to visit information centre to get info, brochures and maps of the area. Was eventually greeted by a lady who didn't even bother to get of her chair, we had to walk over to her. When we told her what...More

1  Thank Emma M
Reviews (113)
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All reviews friendly informative free bus day tour on display dorothy tiger tassy tourists attractions souvenirs knowledge range track
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1 - 10 of 103 reviews
Reviewed 3 days ago via mobile

Went into the information centre with an idea of what I wanted to do while in Launceston. They were great and recommended two tours and helped me book them.

Thank patriciarY6902IY
Reviewed 1 week ago via mobile

Hi guys! I’ve just passed by the information Center to take a nap and ended up changing my boring plans to amazing things to do around that Jodie helped me to figued our. She was lovely and very helpful. Strongly recommend! Cheers

Thank Carolina T
Reviewed 2 weeks ago

The staff were friendly and happy to have you browse the material on display Found what I needed and headed off exploring

Thank T6993KXdavidm
Reviewed 2 weeks ago via mobile

She seemed more interested in talking to her friend who interrupted our conversation. She did not ask us what we wanted and assumed we only wanted things for one day. Car park out from is only for five minutes,not much time to organise ones holidays

1  Thank Sharontlg
Reviewed 1 October 2018

Having been to Hobart first, then Launceston, I was expecting an information centre like Hobart. Don't get me wrong, the ladies were very friendly and helpful. However, we were actually looking for souvenirs, not directions. Hobart information centre is loaded to the brim with books,...More

Thank Alex G
LauncestonVIC, Manager at Launceston Visitor Information Centre, responded to this reviewResponded 8 October 2018

Thank you for taking the time to review our Centre Alex, and it is great to hear that you were happy with the information service you received. Here at the LVIC we strive to provide our visitors the best local knowledge we can, we also...More

Reviewed 27 August 2018

Like most visitor information centres in Tasmania they were very helful and friendly. With loads of information on the area and Tasmania in general. The free maps are well detailed and informative and the lady who served us even got online and checked the weather...More

Thank ducks-quack
LauncestonVIC, Manager at Launceston Visitor Information Centre, responded to this reviewResponded 5 September 2018

Thank you for your recent visit to the Launceston Visitor Information Centre , and for taking the time to write a review! We are so glad to hear that you enjoyed your experience with us. Our Centre aims to provide a truly personalised experience, and...More

Reviewed 19 June 2018

We called into the VIC & staff suggested we catch the free TIGER BUS & we experienced a short ride around Launceston CBD area on Monday 30/04/18, a great way to stop visiting some of the local attractions & the TIGER FREE bus operate on...More

Thank STEPHEN N
LauncestonVIC, Manager at Launceston Visitor Information Centre, responded to this reviewResponded 5 September 2018

Thank you Stephan for your recent visit to the Launceston Visitor Information Centre , and for not only taking the time to write a review but to also share your wonderful photos! The City of Launceston is very proud of it's free Tiger Bus service...More

Reviewed 27 May 2018 via mobile

Went in there to find out some of Launceston's atteactions. Walked out with so many ideas from boat tours to ghost tours. The staff were very helpful and knowledgeable about the area. So many brochures on the area and the rest of Tasmania. If you...More

Thank D990AIandrewc
LauncestonVIC, Manager at Launceston Visitor Information Centre, responded to this reviewResponded 5 September 2018

Thank you Andrew for taking the time to acknowledge the great work our team do to assist our visitors to Launceston. It means a lot to us to receive such positive feedback.......and we completely agree, you sure can't beat personalised one on one service.

Reviewed 30 April 2018 via mobile

I spoke to Prue before booking our winery tour and she was lovely and very helpful. Her recommendation was spot on.More

Thank Claire A
LauncestonVIC, Manager at Launceston Visitor Information Centre, responded to this reviewResponded 5 September 2018

Thank you Claire for taking the time to thank our team and in particular our lovely Prue for the assistance and service provided to you on your recent visit to the Launceston Visitor Information Centre. We are so very lucky to be located on the...More

Reviewed 24 April 2018

Once inside the Launceston Visitor Information Centre, we had to wait a while as their were lots of customers. The clerk was very nice. She gave us a map of the town and highlighted some attractions. That certainly helped us. Worthwhile for directions!More

Thank Robby G C
LauncestonVIC, Manager at Launceston Visitor Information Centre, responded to this reviewResponded 5 September 2018

Thank you Robby for taking the time to let us know about your recent experience at the Launceston Visitor Information Centre as well as for your patience whilst waiting for some assistance. We are so glad to hear you receive all the information you needed...More

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