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Onsen Hot Pools Retreat & Day Spa

160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
Review Highlights
Time well spent

What an awesome location and view! The staff were friendly and helpful! Time in the spa was... read more

Reviewed 16 July 2017
Peter-John E
via mobile
A Must Do!

This place is totally incredible... worth every single cent. Lovely staff, and an amazing view... read more

Reviewed 14 July 2017
Hannah F
via mobile
Read all 1,157 reviews
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While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 09:00 - 22:00
Suggested Duration: 1-2 hours
160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
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Reviews (1,157)
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41 - 50 of 1,132 reviews

Reviewed 16 July 2017 via mobile

What an awesome location and view! The staff were friendly and helpful! Time in the spa was relaxing to say the least! Loved it so did my wife and daughter! Thank you

Thank Peter-John E
Reviewed 14 July 2017 via mobile

This place is totally incredible... worth every single cent. Lovely staff, and an amazing view especially at sunset. Absolutely magical!

Thank Hannah F
Reviewed 12 July 2017 via mobile

These hot pools are simply stunning. We went on a chilly early morning and the steam coming from the hot tub was mesmerising. The view is gorgeous and the privacy of having your own pool is wonderful. Definitely the best hot pool experience we had...More

Thank Tenielle19
Reviewed 12 July 2017 via mobile

Would definitely recommend doing the onsen hot pools if you're in Queenstown. The view is one of the best in Queenstown and overlooks the shotover river and some of the most scenic mountains. The only negative is you should be given an hour of bath...More

Thank DamoTravels23
Reviewed 11 July 2017

On a very cold early morning we arrived at the Onsen Hot Pools. We were shown the big pool with steam and bubbles immersing from it. The water temperature was 38 degrees C. The window was opened and wow what an amazing view of the...More

Thank elspethellisjones
Reviewed 11 July 2017 via mobile

Incredibly relaxing and luxurious. Would do it again in a heart beat. Went in the middle of winter and was not uncomfortable in the least. Beautiful views, and over all fantastic experience. Highly recommend.

Thank Grace J
Reviewed 11 July 2017 via mobile

My partner and I visited 9am on a Sunday morning and it was extremely relaxing. We had woken up and had to scrape the frost off of the car so being in a hot spa with a nice and chilled air was a nice mix....More

Thank Sarah M
A TripAdvisor Member
Reviewed 10 July 2017 via mobile

The holy experience was amazing. From the pick-up at downtown to the drop off at the hot pool and return. Friendly staff, cosy and relax atmosphere. Night experience is a must!!! Wait for a full moon to book your experience.

Thank A TripAdvisor Member
Reviewed 10 July 2017 via mobile

Really great experience, we went at 10am and it was a beautiful clear day, recommend getting the $12.50 add on. Staff were all very lovely and helpful. All facilities upstairs are nice, bathrooms downstairs were surprisingly not so nice.

Thank Jordan F
Reviewed 9 July 2017 via mobile

We absolutely loved our visit to the hot pool. Staff were lovely and the view was incredible. Such a relaxing way to end our trip :)

Thank Jessica M
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Questions & Answers
6 August 2017|
Response from Hayleigh R |
we had the sunset to evening slot at 530 mid august. to be honest this was the perfect timing. not to mention the views during daylight hours.
6 August 2017|
AnswerShow all 2 answers
Response from TravelSer8 | Reviewed this property |
I agree with shazzzalo, we have done night session and it was great but if its cloudy and no stars, you will be starring at pitch dark