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Onsen Hot Pools Retreat & Day Spa

160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
Review Highlights
Wonderful and relaxing experience!

Came here the day after a long hike/walk and it was very much needed! The staff were friendly and... read more

Reviewed 16 June 2017
Honolulu, Hawaii
Very Relaxing and Amazing Views

I travelled to Queenstown for some first time snowboarding fun with my partner. It was cold, rainy... read more

Reviewed 15 June 2017
Gold Coast, Australia
Read all 1,123 reviews
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While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 09:00 - 22:00
Suggested Duration: 1-2 hours
160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
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Reviews (1,123)
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31 - 40 of 1,099 reviews

Reviewed 16 June 2017

Came here the day after a long hike/walk and it was very much needed! The staff were friendly and the waiting area has numerous comfy couches and chairs. I believe there's a cell phone charging station near one of the walls as well. The views...More

Thank Avisko
Reviewed 15 June 2017

I travelled to Queenstown for some first time snowboarding fun with my partner. It was cold, rainy, and I had a blast! In the evening on the second day, I was quite sore after slamming myself face first into the freshly graded snow, so I...More

Thank Random206
Reviewed 10 June 2017 via mobile

My girlfriend and I went there for a pool of two. It was a very relaxing experience for both of us since we had been travelling for a while. This onsen has given us a great pause and energize us for the trip ahead. The...More

Thank Lun L
Reviewed 4 June 2017 via mobile

It's even better than the photos!! Great facilities & friendly staff. Stunning views that blow your mind. Would absolutely visit again.

Thank auckland1982
Reviewed 3 June 2017

I went here maybe 2-3 years ago now but I remember this experience as one of the highlights of Queenstown. Amazing views, relaxing and indulgent! My partner and I are planning another NZ trip this winter and will be definitely coming back for a night...More

Thank Renee T
Reviewed 30 May 2017

Booked on line, for an hour taken to our private pool promptly, awesome views, so relaxing is very popular so need to book early. soooo worth it...

Thank Maree B
Reviewed 29 May 2017

Had a lovely hour here this morning for a birthday surprise. The service was wonderful with the staff all being friendly & welcoming. Everything was really clean & it made for a nice & relaxing experience. Such a fantastic way to unwind & get warm...More

Thank Alicia N
Reviewed 29 May 2017

The Onsen Hot Pools are beautiful! My husband and I booked a 5.30pm spa which gets you an amazing view of the mountains as well as a view of the stars as the sun sets. The laterns on the night spa's are a beautiful touch....More

Thank Vicki W
Reviewed 28 May 2017

it is advisable to book this Onsen at first. We even spent 2 nights in Queenstown in our 15 days road trip to got the opportunity to enjoy this attraction as this place was fully booked on the day we arrived. it was so much...More

Thank Fajaretta
Reviewed 28 May 2017 via mobile

After a weary day we headed to our 9pm booking at the Onsen Hot Pools. What a delightful haven it is. You are ushered into your private room and sink into an amazing hot pool. As a bonus you can open up the entire front...More

Thank Smurf571
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Questions & Answers
17 July 2017|
Response from Peter-John E | Reviewed this property |
Hi Children under 5 they don't recommend simply because of overheating and dehydration! Have a look at their website it's really informative! But you won't go wrong with this experience. Cheers
9 June 2017|
AnswerShow all 3 answers
Response from OnsenQueenstownNZ | Property representative |
Absolutely! Sunset is around 9:30pm so you get a lot more time to take in the beautiful surroundings and sunset in the summer is always special.